New Rd, Bristol Parkway Business Park, Bristol, BS34 8TJ, United Kingdom
#36 of 55 hotels in Bristol
Guests' ChoiceBased on 4242 hotel reviews
7.8Cleanliness
8.3
Comfort
8.3
Location
8.2
Facilities
8.0
Staff
8.8
Value for money
7.9
Free WiFi
8.4
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End of dialog contentReviewed: 13 November 2024
Dolley
United KingdomWe had a disability room which was good , could have had n.more lights for partially sighted guest. Good breakfast
Stayed in November 2024
Reviewed: 12 November 2024
Deborah
United KingdomDisabled facilities on the 3rd floor! The bed was high, I'm only little, was a struggle at times.
Very friendly and clean
Stayed in November 2024
Reviewed: 12 November 2024
David
United KingdomI have at this hotel many times, but this the first time I had to pay for overnight parking !
Good location for us, breakfast good,room comfortable, staff all very helpful
Stayed in November 2024
Reviewed: 11 November 2024
James
United KingdomShower was not too warm and little pressure
Breakfast was great. Hot, fresh and plentiful. The room was a decent size, very clean and comfortable. The hotel itself was clean and welcoming
Stayed in November 2024
Reviewed: 11 November 2024
Delys
United KingdomThe lighting in our room was not perfect for applying make up in the mornings
everything was as we expected, having stayed at other Holiday Inns. We had a really good night's sleep.
Stayed in November 2024
Reviewed: 11 November 2024
Samantha
United KingdomBreakfast could of had more egg variety only had scrambled and it wasn’t very warm
Friendly clean staff polite
Stayed in November 2024
Reviewed: 10 November 2024
Jay
United KingdomThe food
Friendly staff and very nice rooms
Stayed in November 2024
Reviewed: 7 November 2024
Becky
United KingdomLocation isn't great, hotel was adequate for our needs.
Comfy bed, exceptionally friendly helpful staff. We had had a very difficult day and if we'd had someone treat us badly would have been the last straw. Was so glad to be greeted by a smile and professionalism.
Stayed in October 2024
Reviewed: 6 November 2024
Tim
United KingdomStruggled with the parking payment app heavily signposted in the car park, amd getting frustrated after a 5 hour journey to then find a card pay machine by the hotel entrance. Perhaps better signage to highlight this machine rather than struggle with an app? Overall it's a very minor issue. I know for next time.
Great location and very clean. Facilities as expected.
Stayed in November 2024
Reviewed: 4 November 2024
Nicola
United KingdomNo plug sockets beside the bed
Convenience of the hotel, breakfast choice, bed was comfy
Stayed in November 2024
Reviewed: 4 November 2024
Jammy
United KingdomBreakfast was unorganised and not what I was expecting. There was not enough staff for the number of guests which meant tables were not always cleaned between different guests taking their seats. The hot food was not available for many guests so they had to wait a while for the hot plates to be replenished. At one stage there was no cutlery available.
The room was clean and quiet. The bed was comfortable and a decent size. There was refreshments available in the room and the usual facilities.
Stayed in November 2024
Reviewed: 3 November 2024
Sarah
United KingdomBreakfast a little basic
Rooms clean and comfortable
Stayed in November 2024
Reviewed: 3 November 2024
István
HungaryBasic English breakfast not various,same stuff every morning
The bed was comfy
Stayed in November 2024
Reviewed: 3 November 2024
Zvi
United KingdomParking cost £5. Used to be free. Room was quite cold and a bit dark.
It was our third time in this hotel. Always have a nice stay. Location is convenient, room is comfortable enough for the 4 of us. Good shower and a nice breakfast.
Stayed in November 2024
Reviewed: 2 November 2024
Rory
AustraliaPaid parking
Comfy room & great breakfast
Stayed in November 2024
Reviewed: 2 November 2024
Ogbeiwi
United KingdomAs a above.
The bath toilet dirty water was not running properly. It was more like you were bathing inside your own dirty water.
Stayed in October 2024
Reviewed: 1 November 2024
Emma
United KingdomN/a
Great location as visiting friends at UWE and then onto the South West the next day.
Stayed in October 2024
Reviewed: 30 October 2024
Neil
United KingdomThe breakfast time and reception was very poor for staff. It might have just been through staff illness. But two days the staff were rushing around covering both areas whilst trying to clear away the plates and cups.
Rooms were spacious and clean.
Stayed in October 2024
Reviewed: 30 October 2024
Paul
United KingdomHaving to.pay for parking separately and not have it included in overnight stay.
Close to work
Stayed in October 2024
Reviewed: 30 October 2024
Gerald
AustraliaReasonably Good Location, Being From Australia, We Were A Little Surprised To Have To Pay For Parking At The Hotel, But I Guess This Is Normal In England
The Hotel Was Very Clean And Quite, The Rooms Were All On The Ground Floor, Plenty Of Extra Tea & Coffee Supplies Available On A Little Area Just Off The Reception Area
Stayed in October 2024
Reviewed: 29 October 2024
Kenton
United KingdomBreakfast was a complete joke. We arrived at 9:15, breakfast ended at 9:30, but they were already out of beans, eggs, fruit, yoghurt, milk, and bread. Staff were apologetic but it was really disappointing after several good experiences at the same hotel.
Good bed, excellent shower, clean room, and a convenient location.
Stayed in October 2024
Reviewed: 28 October 2024
Theoc
United KingdomEasy self serve Breakfast but dreary. It works and is included in the room rate but unexceptional
Great bedroom space and comfy beds. Clean. Warm. Easy.
Stayed in October 2024
Reviewed: 27 October 2024
Andrew
United KingdomIt was expensive for the dates we booked. The sofa bed was VERY uncomfortable. No electric car chargers on site No draft at the bar - ran out No food in the afternoon/evening at weekends
Location was a little bit further from Bristol than we thought (£20ish each way), although having a good range of supermarkets with electric car charging and 2 later opening weekend evening food venues was good. Take out coffee
Stayed in October 2024
Reviewed: 26 October 2024
Lucy
United KingdomDisappointed I couldn’t get a hot chocolate for breakfast and the bed was a bit hard for my liking
Breakfast was plentiful, room was clean
Stayed in October 2024
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