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  5. Reviews of Holiday Inn Express Leeds City Centre - Armouries, an IHG Hotel

Reviews of Holiday Inn Express Leeds City Centre - Armouries, an IHG Hotel 3 stars

Armouries Drive, Leeds, LS10 1LE, United Kingdom

#19 of 44 hotels in Leeds

Guests' Choice

Review score

Based on 4213 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    8.7

  • Facilities

    8.5

  • Staff

    9.0

  • Value for money

    8.5

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 8 May 2024

    9.0
    Friendly staff, great mattress, lovely breakfast
    • Leisure trip
    • Couple
    • Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Waterside local - no traffic noise

    Stayed in May 2024

  • Reviewed: 8 May 2024

    9.0
    Handy, lovely room and very friendly staff.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    I was a little concerned about one of the breakfast serving staff. She had her long hair tied up high in a ponytail and it was falling down either side of her head when she moved about. She was bringing bowls of food out, for example scrambled eggs and her hair was hanging over the bowls as she carried them. This had potential for a strand of hair to fall into the food.

    Lovely hotel in a wonderful part of Leeds. Easy access to city centre, lots of options for breakfast and the staff really looked after you.

    Stayed in May 2024

  • Reviewed: 7 May 2024

    8.0
    Comfortable room in a very calm area of the city.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights

    Just a couple of minor issues: 1. The staff was very kind, but apparently they were working at the same time doing another tasks (I could see this) so, every single time I went to the reception desk to ask a question or to request something I had to be waiting for a while. This hotel does not have someone behind the desk permanently (and it's a big one). To flush the water of the toilet was a titanic task. You have to be pressing the button with all your strength for quite a few seconds until the water was released. Only one of the buttons worked (the large one) the other one did not. When I commented this issue, and I said that must be very difficult for elderly people, a girl told me that this is a common issue across the rooms in the hotel, so I hope it can be fixed soon.

    Good location in a peaceful area. I liked the size of the room, the comfort of the bed, the great window and the views and I enjoyed the breakfast (which is basically what we all want when we are in a hotel).

    Stayed in May 2024

  • Reviewed: 7 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Friendly staff

    Stayed in May 2024

  • Reviewed: 6 May 2024

    9.0
    Superb
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great location. Clean.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    9.0
    Exceeded our expectations
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    All good

    Great location, decent breakfast

    Stayed in May 2024

  • Reviewed: 6 May 2024

    9.0
    Jousting
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    We were going to the jousting at the Royal armouries the following day. Perfect location. Lovely breakfast good variety

    Stayed in March 2024

  • Reviewed: 6 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Husband noted no biscuit in the toom.

    The bed was really comfy and the hotels location was brilliant for us to get in to the city centre. Breakfast was also really hood.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Have literally got no complaints. Will definitely be staying there again when visiting Leeds.

    We felt the hotel was exceptional value for money. We've previously paid more for far worse. Staff were great, lovely spacious bar. Room was a lot better than we thought it would be. V. Happy with breakfast.

    Stayed in May 2024

  • Reviewed: 4 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Location and Staff very helpful.

    Stayed in April 2024

  • Reviewed: 2 May 2024

    8.0
    Enjoyed the visit to Leeds , lively city with something for everyone .
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 2 nights

    Not so much a didn't like. The room had a lot of positives , comfortable , clean and tidy with a great shower. They were a bit on the small side , particularly the bathroom/shower room . Overall though happy with the facilities

    The Hotel is in a lovely location , next to the museum and the dock/canal. Although initially concerned it might be too far out of the centre it was only 15/20 mins walk and was in fact a good place to be based because of the pleasant surroundings. The downstairs bar was good and well used when we visited , breakfasts were excellent and its great that they were included in the cost.

    Stayed in April 2024

  • Reviewed: 30 April 2024

    9.0
    • Leisure trip
    • Couple
    • Double Room - Disability Access
    • Stayed 1 night

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 30 April 2024

    8.0
    Mates' Leeds trip
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Slow check in and expensive to say location is a 20 minute walk from the city centre

    Clean and great breakfast.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    9.0
    Great value for money, wonderful staff
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 2 nights

    The bed was too soft for me

    Great inclusive breakfast but the staff really makes this hotel stand out. Wonderful people

    Stayed in April 2024

  • Reviewed: 28 April 2024

    8.0
    Great place would recommend
    • Leisure trip
    • Couple
    • Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Where having breakfast felt a little cramped but I think that’s more of a person issue

    Location is fantastic

    Stayed in April 2024

  • Reviewed: 27 April 2024

    7.0
    Great hotel, good location.
    • Business trip
    • Solo traveller
    • Double Room with Sofa Bed
    • Stayed 1 night

    Air con didn't work in the room, but was only staying one night.

    Clean, great location next to conference venue, car park next door. Not far to walk/cab from the city centre.

    Stayed in April 2024

  • Reviewed: 26 April 2024

    8.0
    Pretty Decent
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room was smaller than I anticipated, and the view from the window was not too great

    The price point and service were quite good

    Stayed in March 2024

  • Reviewed: 25 April 2024

    9.0
    excellent value for money and location
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night

    couldnt turn the air con off

    room was lovely and breakfast was very nice.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was great except that when we went down to get some food at 5pm the staff had to go and ask if they were serving due to a conference. The kitchen said they were not serving. Surely the conference wasn't so last minute they couldn't tell the kitchen wouldn't be serving when we checked in. Also it was not as close to the arena as I expected but this could have been my mistake.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    9.0
    Brilliant stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was fab

    Great hotel

    Stayed in April 2024

  • Reviewed: 22 April 2024

    8.0
    Good from start to finish 😊
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Light, airy and relaxing

    Stayed in April 2024

  • Reviewed: 22 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very helpful staff. Very clean and great location. Breakfast was good too.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    9.0
    I would definitely go there again. Lovely staff who were very professional. Tom on reception was very professional and f
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Location, professional staff. Really good breakfast and clean

    Stayed in April 2024

  • Reviewed: 22 April 2024

    8.0
    Clean, comfortable room.. breakfast was good and would stay again..
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast… there was no order and I think the breakfast area is badly designed especially if you’ve 40 or so people there at the same time The breakfast staff didn’t get a minute so maybe 2 looking after food and another 2 clearing tables would be better.. The girls on reception were excellent and no question was a problem..

    Proximity to the City Centre.

    Stayed in April 2024

Showing 1 – 25

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