M4, Jct 43, Llandarcy, Neath, Swansea, SA10 6GZ, United Kingdom
#9 of 21 hotels in Swansea
Guests' ChoiceBased on 1913 hotel reviews
8.3Cleanliness
8.7
Comfort
8.6
Location
8.4
Facilities
8.4
Staff
9.2
Value for money
8.4
Free WiFi
9.0
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End of dialog contentReviewed: 11 May 2024
Michelle
United KingdomN/a
Dog friendly and convenient to family
Stayed in May 2024
Reviewed: 7 May 2024
Kanagaraj
United KingdomBreakfast menu was very simple and minimum. It could have been more choices
Beds are comfortable for a family with 2 kids. Rooms are cleaned with good condition.
Stayed in May 2024
Reviewed: 6 May 2024
Jeanettenicholls
United KingdomNothing much just 10.5 tog duvet was rather hot to sleep under
Location is ideal for visiting family in Swansea and The Harvester next door has a collection service and EV charger
Stayed in May 2024
Reviewed: 6 May 2024
Michelle
United StatesProperty looks a little old but the stay was good.
Staff were pleasant. Room was clean and bed was comfortable.
Stayed in May 2024
Reviewed: 1 May 2024
Moss
United KingdomStaff were really friendly
Stayed in April 2024
Reviewed: 28 April 2024
Michael
United KingdomNothing
Good hearty food.
Stayed in April 2024
Reviewed: 28 April 2024
Lorraine
United KingdomGood
Stayed in April 2024
Reviewed: 25 April 2024
Lisa
United KingdomAll was good
I’m not a big eater in the morning so the breakfast was just enough for me
Stayed in April 2024
Reviewed: 23 April 2024
Pauline
United KingdomThe heating didn’t work in the room although staff were quick to being up and electric heater
Location was good for us although the electric chargers in the car park didn’t work but that’s not holiday inn’s fault
Stayed in April 2024
Reviewed: 22 April 2024
Simon
United KingdomBed too small as a double
Breakfast and staff first rate for cost
Stayed in April 2024
Reviewed: 20 April 2024
Maureen
United KingdomHotel was clean and comfortable. Staff were exceptionally friendly and attentive. Quick check in and check out. Ample parking . Stand out for me were the staff .
Stayed in April 2024
Reviewed: 18 April 2024
Morris
United KingdomNothing
Clean
Stayed in April 2024
Reviewed: 18 April 2024
Kate
United StatesGreat dog friendly option in a convenient location. Staff was friendly and room was clean.
Stayed in April 2024
Reviewed: 14 April 2024
Muhammad
PakistanThe beds were uncomfortable and relatively small
Conveniently located off the highway and friendly staff
Stayed in April 2024
Reviewed: 11 April 2024
Alison
United KingdomAll was good, we have no complaints.
The staff were superb. They welcomed us warmly and were really kind and helpful. We also had a dog with us and the staff made it easy for us to accomodate him. As an added bonus the breakfast was superb. Thank you all.
Stayed in April 2024
Reviewed: 9 April 2024
Sunny
United KingdomThey didn’t have any hot water after 10 am due to some maintenance work. Parking was not the best and some spaces are occupied by the maintenance workers trucks.
Overall it is okay
Stayed in February 2024
Reviewed: 7 April 2024
Sally
United KingdomThere was a dog barking in a room between 11-11.30pm. When showering in the morning the water did not drain away so had to turn off shower until it did. Reported it to reception when we left and they made a note to get it checked. Also informed them of grey lint like material on sheet. I used a clothes brush to remove it, looked like something had been in wash or dryer with sheets.
Free car parking right next to hotel. The friendly welcome by staff on arrival. The huge bed, the layout of the room. Notices to inform about where to go and what to do if you needed more toiletries or refreshments. The breakfast was superb. A good variety of breakfast items, dining room and counters were spotlessly clean. Food was topped up frequently. Staff cleared and cleaned tables as soon as they were vacated. Check out was fast with staff wishing us a safe journey. We informed them of a few things that were wrong with room and they made a note.
Stayed in April 2024
Reviewed: 7 April 2024
Tina
United KingdomChoice at breakfast could be improved
Great location, clean and friendly staff
Stayed in April 2024
Reviewed: 1 April 2024
N
United KingdomA few more parking spaces would be helpful for when the hotel is fully booked. Although to be fair it looks as though you could park in the Harvester car park directly next to the hotel.
Reception staff were very helpful. They found us different options for dinner so we could take the dog. We went for the Cadno Lounge which we'd recommend. We booked 3 rooms and all 3 were clean and beds very comfy. Breakfast was very busy but the food was constantly replenished.
Stayed in April 2024
Reviewed: 1 April 2024
Dutchy0169
United KingdomBed was a little hard
Staff was friendly and loved the Dove products in the bathroom was clean.
Stayed in March 2024
Reviewed: 26 March 2024
Girvin
United Kingdomwas up to expectations
Stayed in March 2024
Reviewed: 25 March 2024
Martin
United KingdomThe bathroom looked a little tired. There was restaurant next door that was meant to stay open until 10.30. We tried to order at 9.30 and it was closing. - Not the fault of the hotel - just be aware.
Breakfast was incredibly good - far exceeded our expectations. The staff were extremely helpful and friendly. The room was good, the bed was comfortable and huge.
Stayed in March 2024
Reviewed: 24 March 2024
David
United KingdomRight next to motorway
Great room very clean and dog friendly
Stayed in March 2024
Reviewed: 21 March 2024
David
HungaryVery dirty room with dog hair everywhere. Mediocre breakfast, crockery not washed up properly.
Decent value for money, good location
Stayed in January 2024
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