Ambassador Road, Bickenhill, B26 3QL, United Kingdom
#14 of 16 hotels in Bickenhill
Guests' ChoiceBased on 9529 hotel reviews
7.3Cleanliness
8.0
Comfort
7.9
Location
9.2
Facilities
7.3
Staff
8.4
Value for money
7.7
Free WiFi
7.7
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End of dialog contentReviewed: 7 May 2024
Niall
United KingdomNo tea and coffee making facilities in the room was disappointing. I wasn't going to go down several floors to get a cup of tea. This felt a bit penny pinching.
Stayed in May 2024
Reviewed: 7 May 2024
Newton
United KingdomAs above
Liked everything except breakfast was poor for the price we paid and no airdyer in room
Stayed in May 2024
Reviewed: 6 May 2024
Christopher
United KingdomAs above very crowded
Very satisfactory didn't eat in restaurant as far too crowded as it was a Bank Holiday
Stayed in May 2024
Reviewed: 6 May 2024
Judith
United KingdomThe view from our room.
Very good location for the airport especially as our flight was delayed and we arrived in Birmingham very late.
Stayed in May 2024
Reviewed: 6 May 2024
Sabreen
United KingdomVery small room and bathroom but was perfect for the reason for stay.
Location
Stayed in May 2024
Reviewed: 6 May 2024
John
United KingdomNothing to dislike.
Catching an early morning flight, so ideal location.
Stayed in May 2024
Reviewed: 4 May 2024
Joanne
United KingdomExpensive for such a basic hotel but it was clean!!
Close to airport terminal
Stayed in April 2024
Reviewed: 4 May 2024
Christine
United KingdomClean
Easy access to airport as early morning flight
Stayed in May 2024
Reviewed: 30 April 2024
Brian
United KingdomWe needed to be up by 4am. We are always dependent on an early morning telephone call. You no longer provide this service (although your sister hotel in Valencia airport does!) Luckily we were saved by one of your employees , Winston, who came up to our room to set the alarm on the tv and also set the alarm on my wife's phone. We are both elderly and could not have managed these technicalities. We have stayed many times at this hotel with complete satisfaction. We may not be able to in future if this new policy remains.
Whole experience was fine except for early morning call.
Stayed in April 2024
Reviewed: 30 April 2024
Maria
LatviaThe card to open room and operate the lift would stop working every single day and needs reenabling at the counter. A bit strange room layout, missing some potential storage places. The room description is accurate, but it doesn't change the fact of missing essentials like blowdryer, coffee/tea making facilities in the room.
Great location, not much noise even with window open. There is a restaurant in the hotel which is good in case you don't have the chance to eat somewhere else/at the airport.
Stayed in April 2024
Reviewed: 30 April 2024
Clare
United KingdomTiny, basic rooms (like a hostel). Tea and coffee facilities at end of corridor rather than in room - (and on floor 1 so not convenient if on other floor)
Proximity to Birmingham airport, restaurant/bar
Stayed in April 2024
Reviewed: 30 April 2024
Philipp
GermanyPower outlet didn't work and toilet paper was basically see through. Also key card had to be reset every day
Location, breakfast
Stayed in April 2024
Reviewed: 29 April 2024
Alison
AustraliaFinding the entrance to the hotel was a bit tricky late at night lugging a big suitcase after a 24 hour flight. It appears to be at the back of the hotel, clearer instructions regarding this would have been good.
Clean, basic, comfortable, big buffet breakfast, vey close to airport.
Stayed in April 2024
Reviewed: 29 April 2024
Raivis
LatviaAs it was a business trip, I asked for the invoice with the company details on it. I gave all the details and according to them, it should have taken just a few minutes. As we were a bit in a hurry, we agreed that they would send it via email. Well, good that we didn't wait for it in person, as it has been 2 days, and still haven't received the invoice.
The hotel is right next to the airport. It takes 4 minutes to get to the baggage drop-off. Although we did not use the breakfast, as we had an earlier flight, but it is nice that they have breakfast starting from 4:30.
Stayed in April 2024
Reviewed: 26 April 2024
Louise
United KingdomThe price did not reflect the budget standard of the rooms. The rooms were a little like hospital rooms but this advertised as a budget hotel and it is just somewhere to crash before an early flight so this wasn’t really an issue. The restaurant and bar downstairs were very comfy and pleasant with good food and service so that is what matters.
The restaurant and bar were very pleasant, comfy seats, good atmosphere, good food and drink and great service. The location is of course perfect.
Stayed in March 2024
Reviewed: 26 April 2024
Julie
United Kingdomfood in restaurant poor
walking distance to the airport
Stayed in April 2024
Reviewed: 25 April 2024
Susan
United KingdomNothing
Close enough to Birmingham International Airport, we had a 6.00am flight, so at 2 in the morning it was ideal
Stayed in April 2024
Reviewed: 23 April 2024
Sheila
United KingdomVery convenient for an early morning flight
Stayed in April 2024
Reviewed: 23 April 2024
Steven
United KingdomLocation
Stayed in April 2024
Reviewed: 23 April 2024
Jane
United KingdomCan bang your head on the overhead bunk in the room if not careful
For the price brilliant stay . Restaurant and bar create a good atmosphere. Very handy for the airport . Also reasonably quiet
Stayed in April 2024
Reviewed: 22 April 2024
Hannah
United KingdomRoom was not the cleanest and tv was the size of an iPad. We were by the lift so it was very noisy throughout the night too
Location by airport and price. Shower was good
Stayed in April 2024
Reviewed: 22 April 2024
Nicholas
United Kingdomrooms need decorating
window blind didn't open, room clean but well used.
Stayed in March 2024
Reviewed: 22 April 2024
Goreczech
Czech RepublicToo small and worn out rooms
The great location if you are visitors of NEC. Nice bar in the hotel.
Stayed in April 2024
Reviewed: 21 April 2024
Edward
United KingdomConvenient
Stayed in April 2024
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