In our room the tv is not working properly.

Spacious rooms even the bathroom is bigger than other hotel’s room 😅 perfect for staying long time. The receptionist is very kind and welcoming, she explains everything. And the location is a-ma-zing!

Stayed in May 2024

Lovely spacious room . Friendly staff. Helpful with directions. Clean room. Thank you for a lovely stay

Stayed in May 2024

We had some issues with our room. Not hot water from shower(yes we had the switch on). The only plug which the kettle lead reached we had to put it on the floor( there was 1 behind the desk but by moving the desk out it blocked 1 side of the bed) the TV didn't work (we did sort that out,the aerial was freestanding but was tucked behind the TV which we didn't see till later) and the light on the bathroom cabinet didn't work(not a major thing but I wear contact lenses and a bright light is helpful for me) BUT the main issue with all the above is the total lack of interest by the 2 gentleman in reception. My husband stood there for 3 minutes while they completely ignored him and carried on speaking to each other. In the end my husband just left without complaining,we were only there for 2 nights.

The room was clean and bright. It was modern. Checking in was straight forward.

Stayed in May 2024

, but the bed clothings are old and gave my partner rashes and skin problems

It’s in a nice location, staff was nice and good

Stayed in April 2024

That I only stayed for one night

Staff where amazing and very helpful for a last minute booking, had an amazing room over looking the square very comfortably bed amazing bathroom and shower

Stayed in April 2024

For a start the picture of the hotel is deceiving the entrance is a dingy looking door round the side not very pleasant. Hotel starts at at least three story up. Room large clean very clinical steps up to the bath room not a good idea. I don’t feel it was worth the money we paid. I definitely will not be recommending this hotel. No restaurant very poor all round.

There really wasn’t anything to like.

Stayed in April 2024

We were given a very small room with a bed pushed into the corner with no bedside tables, the light switch for the bathroom was hidden behind the headboard, the room was in bad condition we complained (there were no pictures on booking.com of this room!)and after a lot of work got a different room, the room was ok but the bath was covered over and the shower was rubbish with the head all blocked up. We paid a lot of money and we're very disappointed, strongly do not recommend

Stayed in April 2024

The table for my work was damaged on the surface. It appeared to have been bought 3rd or 4th hand. Initially the room looked clean. On closer inspection the windows were grubby and very dusty and came with mosquitoes. The tops of architrives were dusty. The top of the mirrored cabinet in the toilet had two or three millimeters of dust upon it. I understand that the cleaners have a limited time frame to work their magic on a room. But it was very obvious that those areas hadn't been touch since installation. I suggest the manageress check the other rooms and will most probably find the same problems there.

Right above the underground at Woolwich. Central to the town square. Very large room with exceptionally large shower room / bathroom.

Stayed in April 2024

Nosy guests No hot water Smelly & urine stained beds Hostile staff No hand towels Dodgy lifts Empty toilet rolls

N/A

Stayed in April 2024

only issue was the tv would not connet to the wifi propley so we couldnt acsess tv propley

everything it was lovely and we are comeing back next week

Stayed in April 2024

Could have done with one more pillow!!

Great location and very comfortable

Stayed in April 2024

Nothing, it was just what I needed at a great price.

It was a very easy and frequent bus ride to the O2. The room was spacious with everything I needed including iron, fridge and kettle. The bed was comfortable and the bathroom was new.

Stayed in March 2024

Had a lady in a room next door 64. Make a lot of noise all night long and singing and shouting at 7am. I spoke with her and asked her to be a little more quiet as I work late nights and was met with verbal abuse and threats I would be beaten up by her friends despite me speaking to her and just asking for less noise and to go back to sleep. When paying money it’s a human right to be able to sleep and feel comfortable. I had a lot of issues at this hotel and will never stay here again ever. Terrible experience. Left me in a really bad way as I suffer from mental illness and depression.

Some of the staff are very nice. Some are very rude.

Stayed in March 2024

A lot of negativity from other guests sharing the space with us. The room next door had three Indian men with a prostitute lady all night long. They were extremely noisy and we recorded it for proof.

Great location, some staff were friendly and professional. Great size rooms.

Stayed in February 2024

Very very noisy and I had little sleep both nights. Other guests were so loud and the hotel number was unanswered. The tile grout in the shower was mouldy. The towels were small and there was no hand towel. The toilet roll holder was hanging off the wall. There was no WiFi I could find. The lift was dodgy. Cheap and you get what you pay for...

The location is handy for the Elizabeth Line and the DLR

Stayed in March 2024

Great rooms, spacious clean and ideal for transport connections!!

Stayed in March 2024

I love the ambience and space in the room

Stayed in February 2024

Always a great place to stay.

Stayed in March 2024

My experience was wonderful, but my final night was disrupted by a very loud and unruly guest staying in the room above 53. Such a guest seems unsuitable for hotel stays, showing a lack of consideration for others.

There was no breakfast

Stayed in February 2024

I don't like a place where the furniture doesn't entirely match and when the doors don't close well that's a bit off putting. Also at 9pm on Saturday night the music from next door started and didn't finish until 2 in the morning. This wasn't nice at all. I always read reviews for that sort of thing. I would still stay here again though.

Clean, lots of room. Great bathroom, working shower. Very convenient location for the area we were in and you can get on a bus straight out the hotel. The staff were friendly. I liked the fridge being available.

Stayed in March 2024

Location Quality of room and fixtures Size of room

The room was ginormous and very well appointed. Lovely tubes of shampoo and gel and nice soap in a dispenser. The quality of the furnishings was excellent The place had a quality feel and very well priced. Slap bang in middle of Woolwich so you fall out of bed and into a DLR national rail Elizabeth Line or 🚌. Only slight matters were staff photocopying my driving licence which made me feel uncomfortable. I see no need for that . The shower had rinse and overhead but was hard to get it more than Luke warm Intermittent reception in TV But overall great value and very comfortable. I would recommend it

Stayed in February 2024

No fults

Very Clean and well laid out, room had en-suite and a closet for luggage. Staff where very friendly and made me feel very welcome, i would definitely stay again x

Stayed in February 2024

Best for someone who is looking for a good place to stay in this side of city or wants to visit lonodn for Excel London , place is next to 2 major stations one is just 6 steps away :) , room was nice and comfortable and Staff super supportive staff , it was my first Visit to london staff was so helpfull amazing people

Stayed in January 2024

Nothing.

Everything. The rooms are unique ( not regular rectangles ) Well appointed. The hotel has character and the staff (Christine and Bobby on reception ) EXCELLENT! Smiles greet you and smiles say goodbye. Highly recommended.

Stayed in February 2024

No running water

Stayed in February 2024