There were no any lock in the doors of washrooms and bedroom. Landlord didn’t pick up the call never replied.

there were facilities and plenty of space.location is very good and near to local shops and asda.

Stayed in June 2024

Place wasn’t clean, i had to go buy my own cleaning products and clean the place myself. There were holes everywhere in the bnb, no door handles on 2 doors…one being the bathroom! The pictures on booking.com are nowhere near the same as what me and my friends walked into. Was also told there was free public parking but ended up having to pay for parking.

The beds were comfy and the location of the bnb was in a nice area.

Stayed in June 2024

Host behaviour and facilities of the property

Location was good

Stayed in June 2024

Firstly, I didn’t like the attitude of the landlord… I booked and paid for one flat, and they send me a note after 40 minutes of booking time to go to another address on 30 minutes far away. Secondly, he doesn’t answer to our call, only respond to our message… Thirdly, the new property was in very bad conditions: dirty, dust everywhere, the boiler worked so bad, it’s noice wake up all night. I spent money for the taxi to go to another address, the most important.. I lost 2 hours of my time because of innacceptable and iresponsable of the landlord. In conclusion, I was very upset… the condition was too bad for the money what I paid, and also they changed the flat in the last minutes. I don’t recommend at all.

Nothing…

Stayed in March 2024

Not so clean. Entrance was not clear, photo could help. And a lot of essentials were missing, towels, pan covers, microwave. Remote for tv is missing too. Counters and doors of bathroom needs work. And a welcome note or instruction sheets can help.

Location was accessible with local transport, Tram and bus. Beds was comfortable, plenty of room and beds for groups and family.

Stayed in February 2024

First,we didn’t stay in this ocean inn.When we reach the address,I phoned the owner and he said they overbooked this place and so we had to move to other place in Portland street,one of the host property. .As you enter the house in Portland,it smells of mould and very cold,we have to phone again the owner to show us where is the gas for the heating,but,he didn’t come,he instructed us instead what is needed to be done, which we managed at some point,but,there’s no heating in the lounge/dining and when I messaged and called him,he wasn’t replying.The shower room got no hot water so,we have to wash ourselves in a freezing cold water because,the owner didn’t reply at all when we phone and messaged him.It was a terrible place to stay,the house is mouldy and the fridge Is filthy with moulds and the cooker is not working.Overall it’s not a good place to stay when you just want to go for holiday and relax.

Nothing

Stayed in December 2023

There was mold, no gas for when we arrived and it wasn’t the location that we asked for.

The property was fresh and modern

Stayed in December 2023

Looked nothing like the photos on the website. All the rooms were discoulered and had a smell of smoke, all the mirrors had been taken off the walls and the downstairs bathroom radiator was falling off the wall. There was no remote control for the TV and there was also a loose wire hanging down the wall from the TV.

Stayed in December 2023

The heating was broken. The address was changed on the day. My guests were incredibly unhappy with the accomodation.

Stayed in December 2023

We got lost on our way. The owner gave us 3 eircodes, we had to walk for 1hr 30 mins to get to the location. The place was dusty some of us had allergies staying there, heater was not working well. Owner was unresponsive

Location is near bus stops. Just one bus away to town.

Stayed in November 2023

There was no property at the advertised site and we were lost, It was difficult to contact the property or anyone after a short call sending a message, and being directed to another place. Later I saw a message sent to us on the booked day around 1430 h saying they had to divert us to a new address due to over-booking hope they are cheating with the property site. There was no courtesy to inform in a formal way. When we booked in advance how can there be an overbooking? Only the space was enough with adequate beds and 4 rooms but everything else was very poor. I am not happy with the booking, not worth for money spent. At last, it was 2030h when I found the redirected place. Suggest a booking.com representative to visit the place and see, I appeal to booking.com to make arrangements to refund the fair amount of money I paid.

Only the number of beds was adequate.

Stayed in August 2023

I was redirected from the property I booked initially. And the new property was far away from the location I booked. Also, the new location was very far from the locations of interest. The worth/standard of the new property was below what we paid for. The entrance to the apartment was too dirty and unkept, though the apartment itself was nice and well cleaned.

The key location and ease of collection

Stayed in August 2023

I never expected to travel to another residential area with my family; very very disappointed, I had to accept the new location because I was with my family and no where to go.

I was not given the property that I have booked. The property I have booked was 5 Lindsay Road but at last minute I received text msg to go to Portland St.

Stayed in August 2023

near to ocean side

Stayed in August 2023

No towels. no working fridge. Didn’t feel secure when leaving. very messy and unclean. Holes in walls. radiators hanging off.

Lactation and layout

Stayed in July 2023

The cleanliness of the place. The living room and bathroom were very run down. Vessels were not clean. Could not think of cooking anything. The place was musty and a bit smelly

The beds were comfortable

Stayed in July 2023

Directions to the place was wrongly stated on Booking.com. Went on a scavenger hunt to find the place and asked the locals. There was no manual on how to operate the heater from the host, the whole family was freezing inside for hours until the host sent someone to check the heater. Amenities i.e towels were not provided upon arrival as advertised. The fridge was also broken (without prior notice from the host) and the host promised to send a technician to fix it but never came and the host did not respond to my messages about it. The host said it was broken the day before our stay but the smell said otherwise, SO SMELLY LIKE IT HAS BEEN BROKEN FOR DAYS! I hope the host will improve its services for other travellers so they'll not experience what we went through.

We only enjoyed the city of Edinburgh, not the place we stayed at

Stayed in December 2022

Everything. Very dirty, starting with the beds and ending with the bathrooms. We were provided with a towel each, which was also dirty. The directions we were given to reach the property were completely unreliable. Really bad

Lots of rooms available for us

Stayed in December 2022

Name suggests the apartment is part of the new Ocean village in Leith. It's a downstairs flat off the main road, the opposite side to Ocean Village. No towels (though it says there are towels on the instructions), no bin, no working fridge. Price good for groups and good location.

Plenty of beds

Stayed in November 2022

There is no towels and any shampoo

Stayed in June 2024

Fire hazards, unsafe exposed electrical wiring, broken plug sockets, filthy dirty, no fire extinguishers, locked rear fire escape, dirty underwear in cupboard, holes in ceiling, dirty bed linen (unwashed smelling of sweat), mould in both showers, no towels, half a roll of toilet paper...was not even the property we booked. Awful communication from property owner. Still has not issued a VAT receipt. This property should not be rented as breaks many health and safety regulations.

Nothing

Stayed in June 2024

We were supposed to check in at 3 o clock . Could not contact host and at half 5 he sends us an address for a new property the other side of the city. The place was extremely run down . No working hot water . The shower didn’t work . Messaged about these issues and nothing done about it . Absolutely disgusted at this host . Should not be on booking.com

Nothing . Very hard to get in touch with host , eventually got through to him. Told him we read the previous reviews we don’t want to be relocated or any messing around .

Stayed in June 2024

The host ignored us on the day of check-in when trying to get the lockbox code. They then eventually got back to us to say the property was overbooked and we needed to go to a different address (not listed on the website). This was a massive safety concern for us, and while trying to get in contact with booking.com to report the issue, the host continued to message asking 'Are you coming or not'. DO NOT BOOK THIS PROPERTY.

Nothing.

Stayed in June 2024

They moved us to another property as the one we had booked was “overbooked”. The property was not cleaned and there was stuff all over the house. Sofa cushions were turned, there was a towel hanging on the stairs, an iron on the another couch, cutlery was dirty. The heater was not functional and WiFi was turned off. We had to spend an hour trying to figure out how to get the heat and WiFi up. Even after that, heating was working only on the ground and 2nd floor, the 1st floor heating didn’t turn on at all. It was pretty cold and the property manager did not even respond when we requested assistance. Absolutely horrible experience.

Nothing

Stayed in June 2024