First entrance, late afternoon: No one answered the door or bell, only when I used my phone to call the hotel, then I was able to enter. This late shift reception staff, gentleman was a little hostile with little humility nuance. A little early morning noise, but this maybe where the position of the building where I was sleeping was in.

Morning reception staff gentleman, impeccable. Breakfast wonderful. Location wonderful. Back view wonderful. Very comfortable and clean bed and room.

Stayed in April 2024

Very nice staff and very large choices at breakfast

Stayed in April 2024

we stayed in the apartment which very spacious and comfortable

Stayed in April 2024

Location great lovely breakfast and the beds were lovely

Stayed in April 2024

Small niggles but not enough to make a complaint. Crumbs on top of toaster - which I easily cleaned off. No iron or dishwasher tablets. (Welcome book did state these were included.- staff gave me an iron when we asked for one - I went and bought washing up liquid which I left for the next guest).. Bed bases had muddy marks - again easily wiped off.

Friendly staff. Great privacy. Quiet area. Bar had great opening hours and prices ok. Near to city centre. Lovely grounds to sit and relax. Cottage a good size.

Stayed in April 2024

Well located and comfortable. Able to store cycles overnight inside the hotel

Stayed in April 2024

The rooms and facilities are quite dated

Location is pretty good, 20 minutes walk to the center. Hotel has also a nice garden which we could not enjoy due to the cold weather. Full English breakfast was lovely

Stayed in April 2024

Room rather cramped with tight space between the end of bed and wall.

Room very clean, comfortable bed, breakfast excellent. Staff very friendly and helpful. Bathroom clean and a good shower.

Stayed in April 2024

Hooks in room for coats on back of door or inner hallway of room would be useful

Friendly and welcoming, excellent value and only a 5/10min walk into the city!

Stayed in April 2024

We arrived at night and due to there being individual apartments with similar frontage as the hotel it was a little confusing at first to identify the hotel entrance due to the entrance signage not being illuminated.

Clean, comfortable and quiet. Staff were welcoming and helpful.

Stayed in April 2024

Location and onsite parking

Stayed in March 2024

Internet very slow and TV useless as most channels didn’t work and couldn’t find an iron.

Cottage upgraded. Nice place except wifi was down a lot of the time and TV was useless with no or little connection. Heating took long to warm up but once sorted was very warm. Kitchen was self catering, which is understandable but didn’t realise that meant no salt or pepper or oil was there either. Otherwise loads of parking for free and not far from town. Dont need to worry about parking in some dubious car park.

Stayed in April 2024

Breakfast

Stayed in April 2024

I had a few mobility problems but the hotel weren’t at fault: i could have mentioned something at booking stage.

I particularly like this property: the staff are always helpful and the building has a lot of character which the owners have maintained whilst keeping it functional

Stayed in March 2024

My only fault was that the showers in both bathrooms needed maintenance. They were both hot enough, with a good flow of water, but both needed the hoses to be replaced as both leaked causing water to gush down the hose. This was only a minor concern and I reported it to reception upon leaving.

The cottage was comfortable, spacious and well equipped. It was relaxing, and the freedom to come and go without having to go through reception was great. It was also excellent that there was private and dedicated parking right outside the cottage as I am disabled.

Stayed in April 2024

Hotel is a bit shabby round the edges but the price and service was great so I’m not complaining.

Best breakfast, great selection and variety plus they did me some gluten free toast so couldn’t have asked for a better breakfast. Huge room for our family of four, comfy beds and everything was clean.

Stayed in April 2024

Furniture was quite old, chair covers were ripped or torn due to age, sofa was having stains and dog hairs on it.

Location is good. Near to city center. Size of the apartment was good and suitable for family. They have good decoration.

Stayed in April 2024

Nothing

clean Very clean Staff was lovely

Stayed in April 2024

Nothing

We liked the space, the beautiful gardens, the confort of the beds, and the fact of having a kitchen.

Stayed in April 2024

Had to wait a while at the front door , and no was no eggs only scrambled eggs. The bath was very narrow.

The staff were nice and friendly and helpful.

Stayed in April 2024

Decor and fittings a bit old fashioned. Only one lamp so if you are using the room as a double, one person wouldn’t have access. Bath over the shower but no curtain so hard to not get water everywhere. Toilet flush mounted upside down so difficult to flush. The room is near the boiler or something (room 10) so very noisy at times especially at 10.30pm

Lovely old building, very nice amenities and hospitality tray and great breakfast. Personnel friendly and helpful. Car park great

Stayed in April 2024

There is no negative that I could find.

A highly neat and clean hotel. Excellent breakfast. The room was very cozy. Gives a very rustic and classy look from the outside. A total VFM.

Stayed in April 2024

Lovely clean room and facilities . Great location

Stayed in March 2024

Shower was unusable. If I had stayed longer would have been a massive problem- you could only have pressure or heat (not the two) so took a good 10 minutes to wash my hair barely adequately. We had a ladybird infestation in our bathroom which was amusing to us, but would annoy other people. Heating was on constantly and throughout the building which seemed very unnecessary and we had to open the windows in March.

Friendly reception staff, beautiful garden and great location, bed was super comfortable and the whole place was very characterful. Decent breakfast options too.

Stayed in March 2024