104 Ebury Street, Westminster Borough, London, SW1W 9QD, United Kingdom
#915 of 1,016 hotels in London
Guests' ChoiceBased on 1016 hotel reviews
6.2Cleanliness
6.5
Comfort
6.3
Location
9.2
Facilities
5.9
Staff
7.7
Value for money
6.8
Free WiFi
5.9
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End of dialog contentReviewed: 2 November 2024
Robey
AustraliaNo lift. I am 78 and on 5th floor, 70 steps up and down each time. Did get 2nd floor later on. Tv broken, couldn't access BBC or other channels. Couldn't get internet to my room. No water at all from hot tap in room. Got great rate which was good, but would like some refund.
Position, area, was great. So near Victoria Station and other things. Buckingham Palace 3 mins
Stayed in October 2024
Reviewed: 25 October 2024
Bernard
New ZealandHand basin plug doesn’t hold water.
Stayed in October 2024
Reviewed: 23 October 2024
Maria
BelarusEverything else
The location and the price
Stayed in October 2024
Reviewed: 22 October 2024
Linda
United StatesRoom needed paint for sure Room had holes in the walls Repair work was happening outside the door Bathroom was 3 flights up They painted small roof outside my window and fumes were very bad
Staff was nice
Stayed in October 2024
Reviewed: 18 October 2024
Diane
AustraliaBathroom needed upgrade badly
Great location
Stayed in October 2024
Reviewed: 10 October 2024
Melissa
United KingdomIt was cramped . Could just get around the bed to get in it. and there was no chair to sit on and i had to boil the kettle on the floor as no plug near the kettle n coffee , tea n sugars etc
It was clean
Stayed in October 2024
Reviewed: 9 October 2024
Elmo
United StatesLocation
Stayed in September 2024
Reviewed: 3 October 2024
Reginald
AustraliaNo hand towel. No floor mat. Noise above. Toilet area size. Shower size. No luggage rack.
Location
Stayed in October 2024
Reviewed: 1 October 2024
Mckie
United KingdomTV wasn't properly serviced
Good size, places to eat and drink in the room, shower
Stayed in September 2024
Reviewed: 29 September 2024
Saeed
Netherlands1-The basement room smells a little which you don't like. 2- WiFi doesn't work at basement room you have to use mobile data. 3-As the plugs in UK are different (3sticks) the hotel didn't have convertor of Europe to UK and I had to buy it myself. 4-Could be cleaner. I'm not a picky one but spiders and their art works were still there. 5-Old and not so clean bathroom 🙄 😒 😑
I should say I was lucky at this point because I booked a single room but because of some mistake I got a big 4 beds room. THEREFORE I GIVE MY OPINION REGARDING BIG BASEMENT ROOM NOT A SINGLE 1 BED ROOM: 1-Location was perfect very close to everything 👌 👍. 2-Room was big 👌 👍 😀 👏 😅. For this money in August it was very good one
Stayed in August 2024
Reviewed: 27 September 2024
Ellis
United Kingdomthe room wasn't great
Great for the bus station
Stayed in August 2024
Reviewed: 23 September 2024
Eilish
New ZealandThe shower was quite bad with a broken head and extremely low water pressure. Room got quite stuffy as windows could not open adequately
Great location! Friendly staff
Stayed in September 2024
Reviewed: 22 September 2024
Toomy
United StatesInternet wifi never was functional during my stay. Fortunately, my USA cell phone plan came with limited international access.
Location is excellent. Next to Victoria Station. Walking distance to Buckingham Palace. 1-2 minutes away from cafes, restaurants, and grocery store. For the price my expectations were met. This is not a high end hotel. There will be some rough edges but this is expected for the price.
Stayed in September 2024
Reviewed: 21 September 2024
Nik
MalaysiaThe water heater sometimes didnt work. Bed is not really clean. But room is pretty decent though
Good location. Very near to the Victoria Coach and Rail Station.
Stayed in September 2024
Reviewed: 19 September 2024
Samuel
GermanyRoom was very small.
Everything was fine for the budget. But don’t expect too much.
Stayed in August 2024
Reviewed: 16 September 2024
Michaela
Czech RepublicI also got a great price for my stay, which I appreciated. However, there were a few downsides. Unfortunately, the Wi-Fi didn't work throughout my entire stay, which was quite frustrating. Additionally, there was a strange smell in the room, and despite having the electric heater on, the room remained very cold.
I stayed at this hotel for several days, and overall, I had a decent experience. The location is excellent, with easy access to public transport such as the metro, trains, and buses, including a direct bus to the airport. This made getting around the city very convenient. I also got a great price for my stay, which I appreciated. If you’re not a demanding guest, I would still recommend this hotel for its location and value.
Stayed in September 2024
Reviewed: 16 September 2024
Chresia
NorwayShort to walk to station
Need to clean more the toilet area. Please change the towel everyday and put extra toilet paper if it needed.. Need to change your refrigerator please too old my food was not in good condition.
Stayed in September 2024
Reviewed: 11 September 2024
Sharyn
New ZealandTo small shower and toilet way to small
Location
Stayed in August 2024
Reviewed: 1 September 2024
Abderauf
SpainSpace
Location and rate
Stayed in August 2024
Reviewed: 30 August 2024
Sascha
GermanyThe daily cleaning service leaves a lot to be desired. The beds were only shaken up pitifully. They were not vacuumed or mopped at all. (7 days stay) The bathroom was much too small at 1.2 square meters. Luckily there is a shared bathroom.
The location of the accommodation was great. The stuff there is friendly.
Stayed in August 2024
Reviewed: 28 August 2024
Judy
United KingdomVery small facilities. No room for suitcases
Price and location.
Stayed in August 2024
Reviewed: 21 August 2024
Jenny
United KingdomLack of mirrors, space and rubbish coffee
Fantastic location
Stayed in August 2024
Reviewed: 20 August 2024
Román
Czech RepublicIt was not very clean, we found bed bugs
The best thing of this hotel is the location
Stayed in August 2024
Reviewed: 15 August 2024
Lydia
United States3 story buildings with no elevators, luggage can be a problem. Wifi hardly ever worked
Clean property, conveniently located
Stayed in July 2024
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