Breakfast was good. Good location very central to everything

Stayed in June 2024

The price was kind of high for the class of hotel. We ended up paying $400+ per night. I guess they charge it because they can get it, but it felt like a bit of a rip off since it wasn't even high tourist season yet when we stayed.

Great location. Could walk to every location we wanted to visit. Plenty of shops and restaurants around. Huge shopping mall is basically across the street. Room was a little tight for three people (2 adults, 1 teen) but that is pretty standard for European hotels. Breakfast was perfectly acceptable. Front desk staff was very helpful. The few times I did need a cab, they called for me and one showed up right away. Would definitely recommend.

Stayed in June 2024

The floors were like split-level, requiring stairs between levels, even from the street and from lobby to elevators. We had small carryons but I imagine it would be difficult and cumbersome with bigger bags. There were 2 bath towels but only one hand towel, so we had to ask for another one. Also the bulb on the main light was not working.

Great location, right across from the tram stop at Picardy Place from airport. Many restaurants nearby and shops at St James mall. It’s near the starting point for Hop on/off buses, though gps maps might put you below Waterloo Place. Breakfast is included and starts at 6:30 am, though pasties and coffee/tea are available for takeaway earlier. Reception was very helpful in arranging for taxis and we were able to leave some bags for hold since we’d be returning after a 3-day tour of the Highlands. The shower had a door, so floors weren’t a mess after a shower! Liked the soap and shampoo brand as well.

Stayed in June 2024

Quite expensive for what was available. Breakfast was OK, but limited. Slightly odd design of going downstairs to go up again.

Convenient for the function I was attending and could get there on foot. Room was clean and comfortable. Breakfast was included and the bar was pleasant. Nice friendly staff.

Stayed in June 2024

Very busy at breakfast.

Comfortable accomodation, friendly & helpful staff, good breakfast.

Stayed in June 2024

Few things in a room was a bit dated, but overall - no complaints

Helpful staff, excellent location and really great breakfast selection. Room was also clean, and comfy.

Stayed in June 2024

Receptionist did not smile or give a greeting when we booked in. Breakfast set up could have been a little better organised, ie more space for people to move around.

Location really good Bed comfortable Shower good Good choice at breakfast Breakfast staff helpful and prompt at clearing

Stayed in June 2024

Very expensive considering what is offered. Employees look unhappy. No smiles. Efficient to follow processes. There is no minibar. Breakfast ok.

Location

Stayed in June 2024

Very small bed ! Described as ‘double’ but I think very small double

Close to centre

Stayed in June 2024

While the whole hotel looks renovated, the bathroom seemd to be older. No warm water very early in the morning. Rather expensive.

Location of the hotel is very good, very easy to get from the Edinburgh airport, tram station is in front of the hotel, walking distance to the older part of the city.

Stayed in April 2024

Your staff were very helpful when we asked questions about the area and the tram to the airport.

Stayed in May 2024

The shower had some humidity and dust on it, and there was no toilet brush.

The staff was incredible, very nice and helpful. The location was very close to the City Center and also close to Edinburgh Bus Station , which was very convenient! Th room itself was comfortable, clean and equipped with everything we needed.

Stayed in June 2024

2days Breakfast is the same food. It’s less table.

Stayed in June 2024

No parking.

Buffet breakfast with large selection.

Stayed in May 2024

The convenience of the location.

It did what it said on the tin.

Stayed in May 2024

The location was excellent. The room was comfortable and our party's rooms were near each other. The breakfast was very good and the front desk staff were helpful and friendly.

Stayed in May 2024

Breakfast was the same every morning, lacking bit of options/variety. No face cloths in room had to request them which is a nuisance for something that's normally provided in a hotel, aircon wasn't working v well, some instructions in room or info at check in would be helpful.

Great location, easy to get to from airport as tram stop just outside the door, shopping centre, tesco express and plenty of eating out options nearby. Hotel clean, breakfast included, spacious room, good powerful shower and comfy beds. Luggage storage

Stayed in May 2024

The price.

The location. Comfy beds. Clean. Good breakfast.

Stayed in June 2024

Bedroom very light at night.bsthroom damp. No extractor fan. Only 1 bedside table for two people

Good breakfast. GF toast available.. excellent location. Friendly staff.

Stayed in May 2024

A little bit clinical but alot of hotels are nowadays not the staffs fault

Everything was fine breakfast was very good room spotless I did nt really have any interaction with the staff so can't really comment on that

Stayed in May 2024

Breakfast was ok. Could be slightly more choice especially for Gluten Free section. Hotel room had a musty smell and some mildew around the window.

Excellent location for train, tram, buses. Also great for shops, cafes and sightseeing. Hotel staff were helpful. Great to have tea and coffee in the foyer for guests to have when they wanted. Beds and pillows were so comfortable.

Stayed in May 2024

Slight smell of mildew in the room but not too bad.

Location, amenities

Stayed in May 2024

Shower. Small for family room

Proximity to the Royal Mile

Stayed in May 2024

Lovely .. great location

Stayed in March 2024