1-3 Fitzalan Place, Cardiff, CF24 0ED, United Kingdom
#36 of 46 hotels in Cardiff
Guests' ChoiceBased on 4451 hotel reviews
7.5Cleanliness
8.3
Comfort
8.2
Location
8.6
Facilities
7.4
Staff
8.9
Value for money
7.8
Free WiFi
8.4
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End of dialog contentReviewed: 2 May 2024
Mrs
United Kingdomlocation bit too far to walk from centre. there was no breakfast facility. Just a little too sparse - not even a table everything had to go on floor or bed. Not even a glass to put your toothbrush in . we are used to tea/coffee making facilities in room but that was a central place on ground floor where you paid for it
lclean and comfortable bed.
Stayed in April 2024
Reviewed: 2 May 2024
Wilcox
United KingdomRoom no bigger than a box, 2 people couldn't be stood up at the same time in the bedroom. Not great value for money paid
Central location. 24 hour reception
Stayed in April 2024
Reviewed: 1 May 2024
Joanne
United KingdomVery small room and window didn’t open so was very hot on nighttime when in bed.
Good location to the city.
Stayed in May 2024
Reviewed: 30 April 2024
Nadia
United KingdomUnfortunately the parking code didn’t work for us .we paid the parking fee completely
Location and friendly staff
Stayed in April 2024
Reviewed: 29 April 2024
Marie
United KingdomParking was reduced but still cost £11
Sooo clean and friendly staff
Stayed in April 2024
Reviewed: 29 April 2024
Rachel
United Kingdomvery small, no kettle for tea and coffee
low cost, convenient from the train, open 24hrs
Stayed in April 2024
Reviewed: 28 April 2024
Cat
United KingdomThe room (a twin) was so small that it was difficult to move around
Good location, very clean, staff very friendly and welcoming
Stayed in April 2024
Reviewed: 28 April 2024
Harri
United KingdomThe glass “shower door” instead of proper bathroom door made me uncomfortable My partner was too tall to sit on toilet properly
It was comfy and affordable and convenient
Stayed in April 2024
Reviewed: 27 April 2024
Michael
United KingdomA little noisy (room 402 front of building) throughout the night. TV too high but limited by compact room layout.
Good location. Good cleanliness.
Stayed in April 2024
Reviewed: 27 April 2024
Zoe
United KingdomYou get what you pay for clean and tidy and a place to rest your head for the night.
Stayed in April 2024
Reviewed: 26 April 2024
Ann
United KingdomI really recommend that you check the seals on your shower doors to avoid leaks to maintain the integrity of your floors and avoid people asking for another shower mat - saving money for you and the customer Some only need the seals to be easily slid back into place, - which I have done on your behalf on previous visits. Some need to be replaced as they are broken
Staff were so welcoming and helpful at all times. The cleanliness of the room was faultless Really comfortable beds - great night's sleep Fabulous shower
Stayed in April 2024
Reviewed: 25 April 2024
Sharman
United KingdomAnything was good time
Stayed in April 2024
Reviewed: 23 April 2024
Maita
United KingdomThere was no bin
Stayed in April 2024
Reviewed: 23 April 2024
Justin
United KingdomNext time, I ought to ask for a quiet room as this one was facing a busy road with traffic noise.
Fantastic stopover. Comfy bed. More spacious room than all my previous stays, which was a nice change. Staff were very friendly and helpful
Stayed in April 2024
Reviewed: 21 April 2024
Paul
United KingdomWe booked this as it stated there was onsite parking, however there isn't and parking was about a 10 minute walk in an NCP carpark.
Room was nice and clean. Shower was good.
Stayed in April 2024
Reviewed: 21 April 2024
Clive
United KingdomA little bit more storage space.
Good location within the city.
Stayed in March 2024
Reviewed: 21 April 2024
Peter
United KingdomGot what I paid for .. Done the job
Stayed in March 2024
Reviewed: 20 April 2024
Bradley
United KingdomOn the first day within minutes of checking in we went to our room and there was bird muck on the sheets of one of the beds which wasn't ideal, however staff were quick to resolve this. The room we were given wasn't massive and was quite small, also for some reason we did not have a proper bin to use which cluttered the room and there no drawers or cabinets to store our stuff.
The room and bathroom was clean and tidy. The bed was very comfortable and the location was fab and easy to find. The staff were very friendly and helpful.
Stayed in April 2024
Reviewed: 20 April 2024
Lucy
United KingdomWe only had 1 towel we could have asked for more but felt with 2 people staying there should have been 2
Very clean
Stayed in April 2024
Reviewed: 19 April 2024
Kamyar
IranThe overall relatively depressing ethos of the place, alienatedness of the place, not very warm welcome by the staff (nothing negative or rude, just very burocratic), the lobby
Cleanliness, the cutting edge looks of the room, the beds, the spacious bathroom, the heating, the price
Stayed in April 2024
Reviewed: 19 April 2024
Jill
United Kingdom20 minutes walk from Cardiff Central train station, we were more than fit to walk it and did. Couldn’t fault the staff at all friendly and helpful. Thankyou to them.
Stayed in April 2024
Reviewed: 18 April 2024
Michael
United KingdomToo far from car park, which wasn’t free as I expected from the search criteria. And no breakfast
Clean, facilities in room just what I needed
Stayed in April 2024
Reviewed: 17 April 2024
Caz
United KingdomNo parking on site Only one thing pillow
Easy to find Helpful staff
Stayed in April 2024
Reviewed: 17 April 2024
Nóra
HungaryIt would have been nice if there had been another bin, a table and a chair.
Helpful staff. Good location. Railway station is only a few minutes walking. Many and variable restaurants nearby. Comfortable bed.
Stayed in April 2024
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