The bathroom doors, I don't know who thought having a gap between the door and the frame was a good idea, but it's not.

The location was perfect.

Stayed in June 2024

No kettle in the room to make a coffee in the morning

Great location

Stayed in June 2024

TV was not working The room is very small for the price we paid (£87 per night for a double). No table and no space to hang clothes.

Location Reception open 24 hours Free drinking water

Stayed in June 2024

Price early check out in and out gone up £20

Location

Stayed in May 2024

Spartan.

Good location.

Stayed in June 2024

The flushing system is old so you have to be gentle flushing the toilet otherwise it continuously tries to fill. Not the property’s fault but the seagulls are really noisy even with windows shut

Fantastic location, staff friendly and happy to help

Stayed in June 2024

Nothing

Central and clean

Stayed in June 2024

The room is very simple and didn't feel very cosy.

The hotel is very central! The room had everything you needed. Great for the price!

Stayed in June 2024

Location

Stayed in May 2024

It was very cozy and Sophie at the reception was very lovely and helpful.

Stayed in June 2024

I wasn't aware I had booked a room without a window. So I felt a bit claustrophobic. Also the room had a small table, but no chair and if you're travelling for work, you want to be able to sit a table with a chair and work on your laptop. I called into reception and they brought a chair to the room straight away.

great location, lovely staff, clean. No frills hotel.

Stayed in June 2024

Nothing.

Location is great, you can walk anywhere (if weather permits) The room was basic but you get what you pay for. It was SO clean, it had blackout curtains which were great & the bed was so comfortable

Stayed in June 2024

The only thing I would say, is although it is a budget friendly hotel, there needs to be a net curtain as if the curtains were open everyone across the road could see you.

Went for a room with a window. Was massive and bright and airy. The bed was comfortable and I am glad the decision was made to include the TV and wifi, they should be staples now.

Stayed in June 2024

Bathroom was clean, room floor not quite so. But it was OK. Some of the room equipment were not working tough (e.g. air dryer). But nothing annoying.

The reception is very friendly and helpful. Location is great, near city center and train station. Some good pubs nearby as well.

Stayed in June 2024

Was woken up three times during the night as the air con/ fan/ heating machine decided to just start up, despite I had thought I had turned it off. Asked at desk and he advised he would turn it off from the control room, which seemed to work.

The hotel was easy to find, and staff friendly and helpful. The room was clean and mostly comfy (save below)

Stayed in June 2024

N/A

It’s clean, in a great location and has a nearby car park. The staff are friendly and will happily look after your luggage if you arrive a bit too early for check in.

Stayed in April 2024

The rooms are compact but I was expecting this, however the room was very dusty, beds and bathroom were clean but because there are no tables and there was only 4 coat hangers on the wall we ended up having to place luggage on the floor which would be covered in dust when you lift it. Beds were also very hard, if I was there for more than 2 nights it definitely would have been a problem.

Location was good, room was economical and did the job. We were given early check in which was a plus as our flight got in early and we were tired.

Stayed in June 2024

Friendliness of all staff on check in & out The helpfulness of night staff receptionist making it easy to add late check out even though we asked after midnight 😀

Stayed in June 2024

TV no streaming services.

Everything, the Spanish receptionist was really kind.

Stayed in June 2024

Unfortunately the window couldn't be opened. I was informed of this beforehand, but it is still unusual for me and a minus...

The location in the city center is just great. The staff was very friendly and helpful. The room absolutely met my needs.

Stayed in May 2024

The window view was looking adjacent to the corridor and other peoples rooms which was slightly uncomfortable as people could look into my room. The AC was very faulty and temperature wise kept going up and down which made it very uncomfortable to sleep.

Initially booked a room with no windows and felt claustrophobic so asked for the possibility of changing to a room with a window. The nice staff were so helpful and changed it for me free of cost.

Stayed in June 2024

Nothing.

Price and location.

Stayed in June 2024

Looked like spilled make up on the floor from previous guests, unsure if floor was mopped before our stay.

Property very conveniently located close to Newcastle quayside, excellently priced, comfortable although basic rooms.

Stayed in June 2024

The room we were placed in felt really run down in general, looks like woods starting to rot in the bathroom, a strange smell coming from the bathroom sink. There were stains in the corridor carpets. I have to add the member of staff who checked us in couldn’t have been any more unenthusiastic, really felt like we had inconvenienced her checking in. Disappointing first impression. We had to check out a day earlier, the lady at reception on check out was really lovely tho!

The location is pretty ideal, it’s good value for money. I have stayed with the easy hotel chain before so I was expecting it to be pretty basic and that’s expected with the lower budget prices.

Stayed in June 2024