Just no kettle in the room

Good location

Stayed in March 2024

No natural light in the room. Coffee etc. available in the lobby but expensive. Early checkout time (10 am) with the threat of a £20 charge for being late. The walk into the city centre was a long, steep hill!

Very central location, a short walk from the rail station. Plenty of pubs, shops etc. nearby. Modern and functional inside, with a clean, fresh feel. Good ensuite facilities in the room, and a comfortable double bed. Lift to every floor.

Stayed in March 2024

Very well located in the city centre, the room was clean and comfortable. Many restaurants and cafes nearby, close to the monument metro station. Staff are friendly and attentive, overall a good hotel and experience.

Stayed in March 2024

No toilet brush

Location, price

Stayed in March 2024

Not really clean, room look was cheap

Location

Stayed in March 2024

The room would be on the small side if you've got company, especially the bathroom. The facilities to make a hot drink are in the main reception. However, the pros outweigh the cons significantly.

I was only after a bed for a few hours after being out in the city for most of the night, and the price suggests you shouldn't expect much more, but I was really surprised at how decent everything was. The receptionist Shabz was kind enough to let me check in an hour early, rather than having to kill time since my train arrived, and the room was clean; the bed comfortable and spacious. Great location in the heart of Newcastle and five minutes from the train station. Countless food places and pubs on the doorstep though surprisingly not that loud because of it.

Stayed in March 2024

There was a green light that doesn't let you sleep comfortable and you can't turn off.

Location was perfect.

Stayed in March 2024

The view from bedroom and the poor facilities

Was a nice hotel view from room window was poor looking out to a dirty mossy wall with a little pool/puddle off water filled with rubbish and leafs

Stayed in March 2024

The safe in the room did not work - batteries were corroded inside it.

Location was perfect

Stayed in March 2024

The hotel was quite noisy throughout the night, the walls were very thin and you could hear the thumping of footsteps past your bedroom at all hours.

The location was brilliant, the hotel room was clean and they provided all the required amenities for a single-night stay in the centre of Newcastle.

Stayed in February 2024

Would have liked to have a kettle or something similar instead of having to go down to receptions and having to pay for hot drinks.

The location was amazing, close too all the shops that we wanted to go to. Also close to the coach and train station so was easy to bring our luggage to and from the hotel.

Stayed in March 2024

Just little to fair from city I didn't know bit if walk other then that was grate

Everything was perfect staff lovely helped me stuff need it for room

Stayed in March 2024

The lack of storage space in the room to unpack. Room showed some signs of wear and tear too.

The location, the friendly staff, ease of check in

Stayed in March 2024

The shower was facing the wall and had no way of moving it

I liked the location of where it was

Stayed in December 2023

Clean nice staff good location for everything

Stayed in March 2024

Glass door to bathroom Intermittent lights

Location Price

Stayed in February 2024

Nothing not to like for £47 so don't expect swags and tails!

Location great 47 quid! Not worth getting a taxi home. Clean and tidy really nice reception staff

Stayed in February 2024

How close it was to the centre

Stayed in February 2024

No particular complaints.

Very comfortable room, perfect for a no-frills one night stay, great location in Newcastle.

Stayed in February 2024

The room was dusty. Cleaning could have been done better. I couldn't even open the windows to het some fresh air inside. I had to ask the staff to get it done for me.

The receptionist Darren did an exceptional job. He was very attentive and when in need of something regarding the room, he took action immediately.

Stayed in February 2024

There was no chair, tv and hairdryer were not working…

I loved the view from my window

Stayed in February 2024

The view from the window was not particularly inspiring. I was not impressed with the complicated vending machine with expensive drinks and expensive snacks. Generally, I noticed quite a steep increase in price compared to my last visit, with less product for the money.

I have stayed here before because it is reasonably close to all the areas I go to when I visit Newcastle. I liked the accommodating staff. The room that I was initially placed in was damp, very small, and the bed, very close to the end wall with little room for manoeuvre. It was not what I expected for the price i paid. I was kindly moved to a different room, which was a little bigger and more comfortable.

Stayed in December 2023

Only one thing and that was the frosted glass doors to toilet.

Great value for money and incredibly clean.

Stayed in February 2024

Booked a room with no window to get a cheaper rate, no real fault of the hotel but would not book this type of room again - stuffy, unnatural and air con doesn't bring enough air into the room.

Fantastic location, very central, cheap room, clean and spacious enough.

Stayed in February 2024

Bed was comfortable

Basic but worth it for the cost, no facilities in the room and very little in the hotel but price reflects that

Stayed in February 2024