Nothing

It is unique in its build and decor.

Stayed in May 2024

Parking

Staff very professional and friendly.

Stayed in April 2024

So much character. The staff couldn’t do enough, fantastic facilities and the baths were amazing

Stayed in April 2024

Booked a room here for my adult son who was attending a fancy dress birthday party nearby. I mentioned that he was neurodiverse when I called to confirm. When he got to the hotel, they had put him in a room which had three steps down as you walked in, then you had two steps up to get to the bath and another three steps down to get to the sink. People who are neurodivergent sometimes (not always) have difficulties with spatial awareness and balance. This room was a death trap for someone like him and he would undoubtedly have fallen. He is a gentle soul and would probably not have complained, but I told him to go down immediately and change his room. Then he was put into an accessible room which was the only thing that they had available, but at least it was all on the flat with no trip hazards. The shower had a slippery metal floor and there were no grab rails. Luckily there was a non slip mat. He noticed that the alarm cord by shower and the loo were each tied up in little black bags high up. Unreachable if you were in a wheelchair😂😂 you do wonder! He commented that it was also quite noisy on the road outside. His train back to London on Sunday left at 14:32 so he requested a late checkout. He was charged £20 for this. In most of the Newcastle hotels we’ve stayed in this is something that was offered on a complimentary basis. We were already paying £200 for the ‘deluxe’ room per night. So penny pinching!

The hotel is very nice, front of house staff were lovely, as was the restaurant where he had a great meal. Very good location for the party I was attending.

Stayed in April 2024

Our air con (heating) worked very poorly, on all settings and fan speeds in cristal room. Car park is incredibly small Rooms are expensive but some are nice. So can be justified for a special occasion.

Hotel du vin is a lovely hotel with the more expensive rooms being very nice. Staff are always on point and helpful.

Stayed in April 2024

The room was immense and very comfortable. Ive stayed at a few of the Hotel Du Vin locations and have never been disapointed

Stayed in March 2024

the refreshments! no kettle or tea not everyone likes strong coffee and a feel that was disappointment

The room was spacious and luxurious. pristine and with an abundance of toiletries.

Stayed in April 2024

Right next to busy main road with single glazed windows made for a noisy room. I luckily had ear plugs so not an issue for me. Open plan bath and shower in the room looks nice, but all the windows and mirrors in the room became very steamed up, and none of the windows open, so not very easy to clear.

Beautiful historical building with understated and tasteful decor. Very comfortable large bed. Incredible free standing bath, incredible shower. Excellent food and service, dog friendly.

Stayed in April 2024

The prices could be a tad more competitive, was surprised by the drink prices

I liked the deluxe room, we stayed in, it had a cool upstairs and downstairs!

Stayed in April 2024

Nothing

Amazing place to stay! Friendly staff, spacious room. Lovely bed and toiletries

Stayed in April 2024

The room was amazing, clean and also very large. The hotel was really well designed and the reception were very helpful and welcoming. Was a short taxi ride into the centre to get food.

Stayed in April 2024

Nothing

Everything absolutely amazing

Stayed in April 2024

Nothing at all!

Incredible room and staff. Everything was made perfect for our anniversary

Stayed in April 2024

Everything was amazing and worth every penny

Great hotel , definitely will be back, we upgraded to the Thierry Lombard suit . The extra money was definitely worth the privacy and extra room. Bath tubs was great. Made abit effort for my partners birthday with balloons and chocolate strawberries. At extra cost of £20 . But lovely touch.

Stayed in April 2024

Nice surroundings

Stayed in March 2024

Having to leave

It was absolutely gorgeous everything about this place was perfect we didn't want to leave

Stayed in April 2024

The staff are very professional. Rooms are well equipped and food was superb!

Stayed in April 2024

Nothing

Love, love, love this place. Stayed 3 times this past month and will continue to come back when I’m in the area. Stayed in different rooms each time and all are as beautiful as the other

Stayed in April 2024

Nothing . Originally had a smaller dark room, no river view but we upgraded to a superb vey large top floor room.

Character and design. Hotel du Van dark and elegant style.

Stayed in April 2024

Pillows were very thin and the room was very cold when we arrived

Clean and spacious room, hotel felt high end.

Stayed in April 2024

No specific dressing area within the room. There was no dressing table with mirror and plug sockets to do hair and makeup. The mirror was behind the door with a plug across the doorway, this is not practical for hair and makeup and being a disabled person I am unable to sit on the floor or bend up and down constantly. Mirror in the bathroom also not appropriate for hair and makeup.

Lovely building, lovely room with lots of welcomed extras and special features.

Stayed in April 2024

Nothing

The location, decor, individuality of rooms and areas

Stayed in March 2024

Paying £15 for parking The cooked breakfast was just ok

The suite was beautiful Bed was huge and really comfy

Stayed in March 2024

Lovely building/architecture. Helpful and engaging staff. Fab food 😊

Stayed in March 2024