St Boswells, Melrose, TD6 0RQ, United Kingdom
#6 of 8 hotels in Melrose
Guests' ChoiceBased on 1919 hotel reviews
8.1Cleanliness
8.5
Comfort
8.6
Location
9.3
Facilities
8.0
Staff
9.0
Value for money
8.1
Free WiFi
7.3
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End of dialog contentReviewed: 31 May 2024
Christopher
United KingdomThe evening meal was ok, but not much choice. Quite pricey.
Lovely location by the river and the abbey. The gardens were large and attractive. The reception staff were really nice. Large comfortable lounges.
Stayed in May 2024
Reviewed: 29 May 2024
Mees
NetherlandsWhen we arrived at breakfast, most of the food and drinks were already depleted. Also no hash browns.
Great vibe, feels like time travelling. Highly idyllic location.
Stayed in May 2024
Reviewed: 28 May 2024
Barbara
United StatesThis is a historic hotel and the area is beautiful. It was quiet and peaceful. The staff were helpful and friendly.
Stayed in May 2024
Reviewed: 26 May 2024
Anne-marie
United KingdomThe heater in our room (though not needed while we were there) was coming away from the wall. We told the staff at the front desk and although they said they would sort it, it wasn't sorted in the time we were there. From the website, one would assume that there was a choice of restaurants - one appeared to be more fine dining than the other, but while we were there the only option was the standard fayre. The hospitality tray in the room was on the disappointing side with 2 very different sized mugs and a very limited range of tea and coffee.
Gorgeous setting with the most wonderful view of the River Tweed from our room. Beautiful walks locally. Having Dryburgh Abbey literally on the doorstep was an added bonus. The front desk staff were very friendly and welcoming - the staff in the restaurant were helpful and professional. Breakfast was tasty and in a beautiful room with stunning views. A choice of lovely Scottish products on the hot menu as well as a good selection of cold food on the buffet. The room was clean and tidy, with basic decor. The bathroom was clean and functional with a great shower!! Our meal on the final evening was very tasty even though the restaurant was not quite what we were led to believe.
Stayed in April 2024
Reviewed: 26 May 2024
Hilary
United KingdomDidn’t realise didn’t service room unless asked . So had to ask for more milk etc .bathroom poor towelrail didn’t work top shower didn’t work sink Breakfast poor very little choice only sliced bread no fresh fruit other than apples no meats or cheese .hot food was Luke warm and plates were cold not heated . Not what I would expect from a country hotel
Lovely location friendly staff
Stayed in May 2024
Reviewed: 23 May 2024
Susan
United KingdomI liked it
The location was fantastic next door to the abbey and we had a drink on arrival on the lawn over looking the river tweed beautiful
Stayed in May 2024
Reviewed: 22 May 2024
Chris
United KingdomLovely location , good food and good selection of drinks all at reasonable prices
Stayed in May 2024
Reviewed: 21 May 2024
Ray
United KingdomDining in the Bistro was a bit basic for such a nice property
Beautiful location and property
Stayed in May 2024
Reviewed: 20 May 2024
David
United KingdomEvening meal was fine in bistro area, but service a bit slow and not as special (food quality and atmosphere) as in the usual main dining room (possibly due to a special dinner/function in main dining room)..
Very nice breakfast. Beautiful building and location. Had same room as last time but was pleased it had been redecorated in the mean time.
Stayed in May 2024
Reviewed: 19 May 2024
Anthony
United KingdomThe quality of service was average at best and the staff would benefit from additional training in customer service and awareness. The hotel was very busy and I thought they were understaffed but appreciate how difficult it is to recruit catering staff in remote locations. There appeared to be a lack of management or at least supervisory presence at breakfast and dinner.
Facilities were great with an excellent location. I had a very relaxing and comfortable stay. The bedroom was large, clean and had a lovely view of the river. The food was excellent and while the choice was slightly limited I was surprised at the outstanding quality and presentation. The bar had a good selection of malt whisky. A very enjoyable and relaxing stay.
Stayed in May 2024
Reviewed: 18 May 2024
Dr
United KingdomBreakfast was prepared too far in advance which meant dry bacon, tasteless sausage - disappointing.
Spacious room with excellent view over grounds and River Tweed.
Stayed in May 2024
Reviewed: 15 May 2024
Geoffrey
United KingdomNothing
The staff were friendly and very helpful. Breakfast was delicious. We would definitely stay here again.
Stayed in May 2024
Reviewed: 12 May 2024
Cristina
PortugalAlmost no help with suitcases. Terrible noise coming from the walls in the room around midnight and before 7 in the morning. Complained in reception but nothing was done by maintenance to sort it out even after we pointed out where it came from. Door lock did not work. Jotel looked in general a bit shabby and unloved.
Location. Beautiful house in a superb setting
Stayed in May 2024
Reviewed: 7 May 2024
Anderson
United KingdomThe water pressure for the shower was weak I would say it needs a booster. The evening meal although pleasant didn't knock our socks off, but the breakfast was superb.
The location was brilliant, the hotel was old but well maintained and a very pretty building.
Stayed in May 2024
Reviewed: 4 May 2024
Anonymous
United KingdomScrambled eggs dry at breakfast
Ground floor bedroom good to access the facilities and grounds
Stayed in May 2024
Reviewed: 4 May 2024
John
United KingdomWould have preferred a walk-in shower in the room but it was not available for that level of roomn
Super room with a great view
Stayed in May 2024
Reviewed: 3 May 2024
Redheadch
United Kingdomnothing
our rooms were next door to us as requested, both had a lovely view of the garden and across to the abbey. They were large rooms and had a seating area in the window. It was very quiet and peaceful with beautiful grounds to walk in and lovely views of the river and abbey. We had breakfast on our first morning in the upstairs restaurant which was excellent and hot food cooked to order, we ate in the bistro downstairs on both nights of our stay which was also very good. All staff were very pleasant and polite, the receptionist provided us with a leaflet of walks to do in the area from the hotel.
Stayed in April 2024
Reviewed: 29 April 2024
Karen
United KingdomI really enjoyed my stay and would go back. It is in need of some upgrading in parts and the old style décor won’t be everyone’s taste. The bar / evening meal room really needs an overhaul. Functional rather than stylish and did the good food ( with flair) no favours. The pleasant young bar / eve meal and breakfast staff were friendly but need more direction and be far more proactive in welcoming and checking everything is ok. Most meals - missing cutlery or forgotten items, having to attract attention etc. Comments to help rather than moan!
Lovely old style hotel in a scenic location. Very quiet and peaceful. Spacious room with comfy bed and lots of hot water. Short but good menu - obviously chef prepared and cooked food. Really enjoyed my meals. Dog friendly. Friendly helpful reception staff.
Stayed in April 2024
Reviewed: 29 April 2024
Chris
United KingdomComfortable well run hotel with good food Plenty of parking and relaxing vibe. We stay here when in Scotland on business
Stayed in April 2024
Reviewed: 26 April 2024
Sheila
United KingdomLocation and grounds
Stayed in April 2024
Reviewed: 23 April 2024
Duncan
United KingdomTV was a bit erratic but that didnt especially bother me
room fairly basic but came up to expectations. dinner good and service good.Breakfast likewise,was happy with every aspect of both meals
Stayed in April 2024
Reviewed: 22 April 2024
David
United KingdomBeautiful location. Excellent and friendly staff. Really good breakfast. This would be my first choice of hotel if in the area again
Stayed in March 2024
Reviewed: 21 April 2024
Gary
United StatesBeauty and location
Stayed in April 2024
Reviewed: 21 April 2024
Stephen
United KingdomBeautiful location. Reception very good. Choice of meals in bar very limited.
Stayed in April 2024
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