Apparentely the hotel is under new management. I have used this hotel numerous times in the past and was not charged for parking. Now they want £9.00 a day I will have to think twice before I use this hotel again as there are others who do not charge a parking fee nearby.

Stayed in March 2024

Perhaps a slightly better breakfast.

The location was very good and the price was very good. We stayed for one night and would consider booking again.

Stayed in May 2024

The Bar run out of beer and meals only served until 9pm

Good location and car park

Stayed in May 2024

Furnishings are a little dated, the carpets are well worn and windows did not work properly and the room did occasionally smell a little damp (from the bathroom). At the time of my stay only 1 lift was working but this didn't really affect me. No Gym or Pool (which I thought there was from various images online).

The standard double room I stayed in was of a reasonable standard. Good TV plenty of sockets in the room, including near the bed. The staff were very friendly and were accommodating of most requests. Location is central and easy to walk to nearby places.

Stayed in May 2024

In my opinion everything was fine no complaint

Cleanness of the room well maintained

Stayed in April 2024

room needed a bit of upgrading, breakfast was bit of a shambles

location was great right in the middle of town

Stayed in March 2024

Could do with updating but still good for work digs

Good location for work and very close to centre for food and drinks

Stayed in May 2024

Tired, cracked tiles, worn carpets.

Friendly staff, decent breakfast.

Stayed in May 2024

The carpet on the stairs was threadbare in places, though I guess that most guests use the lift! Some furniture in the room was rather shabby - the desk had a piece of veneer missing and was chipped. However, the room was clean and comfortable.

Staff were very welcoming and accommodated my bike, locking it securely in the conference room! The breakfast was delicious and unexpected, as on-line it said continental, but I was able to have a full cooked breakfast, which I needed as I was going to cycle 42 miles over hills that day.

Stayed in April 2024

Lifts can't carry more than one (in fact lift - the other was out of order). Very tired decor throughout, especially rooms (threadbare carpets to main stairs). Room walls splattered with spilt coffee - not just a drop or two, more like a cup or two, or three even. Room facilities poor, from tea/coffee right through to window not functioning correctly. Air con non existent. Not a great place to be full stop. Wouldn't recommend in the slightest, even at half the price.

Not a great deal tbh. Breakfast ok. Good location though 😉

Stayed in April 2024

Lifts weren't working on arrival but soon were fixed. Neighbours were loud and smoking in room but as soon as the fire alarms went off, they no longer smoked! Unfortunately the whole hallway stank.

Location is great although loud being in a city.

Stayed in May 2024

The breakfast was not great, as the coffee machine was not working, and no reduction in the price of £10 each was offered. Also the bacon was very dry and everything in the hot section looked very tired and only warm not hot.

Stayed in May 2024

The Dragon Hotel is really more of a B&B. I was there on a Friday. I'm beyond the age of looking for a loud music bar or nightclub on a Friday night. But when I returned to the hotel at about 10.20pm, I discovered that thhe hotel did not have a bar, where one could relax with a drink for an hour or two before retiring. I was also looking for somewhere to reat on the Friday evening. There was a Brasseries, which seemed to be attached to the hotel, though it may be independent of the hotel. But when I went there to check the menu, I was told it was closed. I don't know if this was just the Friday I was there, or every Friday. Whiile the hotel's central location is easy to get to, and near the railway station, I found that the traffic noise from early in the morning can interrupt sleep if one is a light sleeper.

I found the staff to be friendly and excellent in every way. When I went for breakfast in the morning, the server was already aware of my food intolerance issue. Brilliant communication, therefore, between reception and the breakfast room.

Stayed in March 2024

Everything was satisfactory

Location was good being very central in Swansea

Stayed in April 2024

The hotel itself seemed tired. It was a large hotel but didn't seem to have any character. The windows in our room were bad, one seemed to be jammed shut with mastic of sorts which didn't stop the wind coming in.

The room, after being moved, was comfortable and clean. Breakfast was nice.

Stayed in April 2024

Everything was alright for us nothing to complain

The cleanliness of the room

Stayed in April 2024

Could use a serious upgrade including double glazing

The lady at reception was very helpful Thanks Alexandra

Stayed in April 2024

Breakfast coffee machines did not work either morning

Room was excellent

Stayed in April 2024

room needs refurbishment ,carpet needs replacing and furniture old and marked

Stayed in April 2024

The carpets in room bit tired ,and no de caf tea bags available in room

Location and staff were great

Stayed in March 2024

It could do with upgrading

Location

Stayed in April 2024

Nothing

Two night break fab location .. hotel a bit dated but spotless and staff so welcoming would definitely stay there again .. lovely breakfast and tea pots which is an excellent idea much better then small cups which need to be refilled ….

Stayed in April 2024

Very tired looking and and in places dirty. Our room was comfortable but again in need of a bit of tlc The breakfast wasn't good Food was cooked to within an inch of its life and obviously cooked well in advance we had to wait for fresh food to be cooked and even then there wasn't enough to go around. Having stayed at this hotel quite a lot over the years I feel it is struggling which is a shame. Still only one lift working which has been like this for far too long. Come on Dragon hotel !

Good location Polite staff

Stayed in April 2024

Property needs a refurb to bring it back to its obvious opulence

Easy to use all the usual necessities car parking etc Room was pleasant if a little scruffy

Stayed in April 2024