2 Bridge Place, Victoria, Westminster Borough, London, SW1V 1QA, United Kingdom
#601 of 1,021 hotels in London
Guests' ChoiceBased on 2391 hotel reviews
7.7Cleanliness
8.1
Comfort
8.2
Location
9.0
Facilities
7.8
Staff
8.4
Value for money
7.1
Free WiFi
8.2
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End of dialog contentReviewed: 16 April 2024
Maria
GermanyNo Toiletries avail in the room; housekeeping didnt vacuumed our room within 4 days of our stay. Complimentary Coffee werent refilled
The location was superb as it was near Victoria Rail and Coach Station; Staff were friendly specially.thei concierge
Stayed in April 2024
Reviewed: 16 April 2024
Margaret
IrelandIt would be good if the bar stayed open beyond 10.30pm
This hotel is great. Very friendly and efficient staff. Food is very good. Lovely comfortable room. The location of this hotel is brilliant, across the road from Victoria Station, close to theatres and within walking distance of tourist attractions. Very convenient for getting to Gatwick Airport.
Stayed in March 2024
Reviewed: 15 April 2024
Rajiv
IndiaBathroom design
Location
Stayed in April 2024
Reviewed: 13 April 2024
Susan
United KingdomNot attractive decor. Tap leaked water.
Location suits us well.
Stayed in April 2024
Reviewed: 12 April 2024
Ryan
SingaporeNo slippers and toothbrush provided though it is a 4 star hotel, and not cheap.
Central location. Near to underground and amenities. 5 min walk to guided tours at Victoria coach station.
Stayed in March 2024
Reviewed: 12 April 2024
Lal
United Arab EmiratesThe train station (Victoria) and bus stops are very near to the hotel. The food and the staff are very good. The houskeeping is top notch and the Buckingham Palace is in walking distance.
Stayed in April 2024
Reviewed: 11 April 2024
Simon
United KingdomHelpful staff, spacious room, comfortable bed
Stayed in April 2024
Reviewed: 9 April 2024
Stephen
United KingdomThere wasn’t much to dislike about the property at all. We were just part of an unfortunate Fire Evacuation one evening.
Very clean and well presented property. The staff were all very friendly and the staff in the restaurant always made us feel welcome.
Stayed in April 2024
Reviewed: 8 April 2024
Adrian
United KingdomOver £250 for 1 night in a double room, but breakfast would have cost the best part of £40 extra for 2 people. So not good value.
Proximity to Victoria Station.
Stayed in April 2024
Reviewed: 8 April 2024
Pip
JerseyWe had a fire, so that wasn’t fun but it was out of the hotel’s control and the staff handled it well.
It was an amazing location, made our weekend very easy. Staff were lovely.
Stayed in April 2024
Reviewed: 7 April 2024
Isabelle
United KingdomFire alarm went off but we had no details about what happened and had to stay out for over 1 hour.
Breakfast was included.
Stayed in April 2024
Reviewed: 7 April 2024
Angelika
United KingdomN/a
Location
Stayed in April 2024
Reviewed: 6 April 2024
Lara
United KingdomToilet in lobby had no lock for whole of the stay. Breakfast good, but there was no bread or rolls left on our second morning, my son love hot chocolate but both mornings had run out, no ketchup either.
Great location, shower amazing, room very clean and comfortable
Stayed in April 2024
Reviewed: 5 April 2024
Seana
United KingdomDouble bed was against window so could only be accessed on one side. A little awkward for two pensioners who need bathroom access through the night!
Breakfast excellent. Great choice and quality. Staff all very friendly and helpful. Great location.
Stayed in April 2024
Reviewed: 5 April 2024
Jana
CroatiaCheck-in was supposed to be at 3 pm. We arrived half an hour earlier, but our room was not ready even at 3 pm.
Great location.
Stayed in April 2024
Reviewed: 3 April 2024
Kevin
IrelandOn our second day, there was a major water leak in the lobby, which was dealt with efficiently. However I got a call from reception in my room instructing me “not to use the water” which meant that the toilet, sink etc were unusable. I did not get any apology during the phone call or afterwards, or at checkout. The hotel did not offer anything by way of compensation either. This is not good enough for a Hilton hotel. Design wise the bar area could be more comfortable. It was also very cold in that area due to it being near the main doors which were always opening and closing.
The hotel was right across the road from Victoria station and within walking distance of Buckingham, the Tate, and several other nearby areas of interest. The rooms are quite big compared to the average room size in ither area hotels. The WiFi was excellent. Breakfast was also good.
Stayed in March 2024
Reviewed: 2 April 2024
Wayne
United KingdomWe asked for a quiet room, but woken in the early hours due to industrial bins being emptied and train noises. Also the temp control and fan was difficult to use and loud.
Location for our trip was perfect and the hotel was clean, comfy bed and great shower. Food n drink was also good, but above all, every member of staff we engaged with was excellent.
Stayed in April 2024
Reviewed: 1 April 2024
Olufunso
NigeriaI think breakfast should be complementary
The location was perfect for my activities while in London, close to the train station and not far off from my office.
Stayed in March 2024
Reviewed: 28 March 2024
James
United StatesHotel is at a very convenient location. Very good buffet breakfast. Staff was friendly and very helpful.
Stayed in March 2024
Reviewed: 24 March 2024
Maria
ChinaLocation and breakfast were great!
Stayed in March 2024
Reviewed: 22 March 2024
Sally
United KingdomThere was some renovation work going on outside our room
Great location, clean and good facilities
Stayed in March 2024
Reviewed: 16 March 2024
Layla
United KingdomThe toilet keep running water, not flashing. But didn't affect. The hotel didn't provide the luxury family room I pre BOOKED, arranged us in a standard room with one bed without informing us and charged the same amount of money as luxury family room. The good thing is we were provided free breakfast When I went to ask how much the breakfast was in the morning. Hope simple toothbrush, toothpaste and slippers can be provided.
Very clean. Comfortable and relaxing atmosphere.
Stayed in February 2024
Reviewed: 11 March 2024
Yu
Hong KongOne way traffic always have congestion in
Good location and breakfast is good
Stayed in March 2024
Reviewed: 10 March 2024
Adrian
United KingdomPoor pillows One towel for a couple Poor bar facilities
Location was excellent. Modern look and feel Reasonable room size
Stayed in March 2024
Reviewed: 10 March 2024
Steven
United KingdomGreat location within easy reach of pretty much everything.
Stayed in March 2024
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