Old Oxford Rd, Donnington, Newbury, RG14 3AG, United Kingdom
#11 of 15 hotels in Newbury
Guests' ChoiceBased on 727 hotel reviews
7.8Cleanliness
8.4
Comfort
8.4
Location
8.5
Facilities
8.4
Staff
8.4
Value for money
7.3
Free WiFi
7.3
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End of dialog contentReviewed: 28 May 2023
Mathew
United KingdomWe was expecting to have our couples massage together in the same room but unfortunately it was in separate rooms. But other than that it was lush.
The staff were very welcoming and helpful and the whole stay was luxurious.
Stayed in May 2023
Reviewed: 24 May 2023
Dane
United KingdomNothing to b fair
No bfast,in a very good place
Stayed in May 2023
Reviewed: 22 May 2023
Rees
United KingdomThe room decor
Very good
Stayed in May 2023
Reviewed: 4 May 2023
Tracy
United Kingdombit tired.Bar staff didn’t know how to serve a gin and tonic
nice location on golf course staff generally friendly and efficient
Stayed in April 2023
Reviewed: 28 April 2023
Andrew
United KingdomLovely hotel in an ideal position, all staff were friendly and helpful . Food was absolutely superb. Spa facilities were very clean and well laid out. Would definitely stay again.
Stayed in April 2023
Reviewed: 25 April 2023
Ellie
United KingdomThe room was basic and in need of updating. Dust within the headboard of bed cobwebs on the ceilings wood water damaged on the bath
Enjoyed the gym, pool and spa facilities The breakfast was good The grounds were very well looked after
Stayed in April 2023
Reviewed: 24 April 2023
Vollans
United KingdomThe bar was quite poor and very expensive
The breakfast was very good had everything you could want,the location was also good lovely grounds
Stayed in April 2023
Reviewed: 24 April 2023
Zena
United KingdomFelt a little rushed by housekeeping knocking in the morning. Especially when I confirmed check out between 10 and 11am.
Great size bathroom, very clean and a comfortable bed.
Stayed in April 2023
Reviewed: 23 April 2023
John
United KingdomThe heating system, i.e., the radiator in room 135, was so noisy it was necessary to have it turned off . This resulted in room temperature being slightly lower than we would have liked.
Helpful staff The view from the window Provision of fresh milk instead of those awful capsules.
Stayed in April 2023
Reviewed: 20 April 2023
Mandy
United KingdomMy only comment would be the gap under the door which let a lot of light into the room overnight. I know some people do find that helpful in a strange place but personally I prefer it dark. Lovely room anyway.
The room was really well presented and very clean. The bathroom was much bigger than normal hotel rooms and also very clean. It was also lovely to have a little bottle of milk for tea and coffee. Lots of little touches that made my stay really enjoyable. I will be staying there again.
Stayed in April 2023
Reviewed: 10 April 2023
Chloe
United KingdomMy only critique is that on the day of checking out, my room was knocked on twice by housekeeping, of course this is their job, but I was getting showered and ready at the time which could have been slightly awkward. I wonder if there is a way for the housekeeping staff to know who is checking out on which day so that residents aren’t disturbed until they need to leave the room. Very minor point though, cannot fault the stay otherwise!
The staff were very friendly and helpful, I stayed alone and they made me feel very welcomed! The food was also superb! Every meal I had was amazing!!
Stayed in April 2023
Reviewed: 6 April 2023
Samantha
United KingdomClean , lovely location, Beautiful bar area, unique , nice place to eat and drink. Spa facilities very nice and clean and quiet. Would definitely return
Stayed in March 2023
Reviewed: 24 March 2023
Jordan
United KingdomValue for money. Too expensive for one night and we paid extra for breakfast.
Breakfast and swimming pool. Bar was lovely too.
Stayed in February 2023
Reviewed: 21 March 2023
Robin
United KingdomLazy menu, very expensive very small portions. Spa treatments far to expensive
Very good breakfast
Stayed in March 2023
Reviewed: 20 March 2023
David
United KingdomNA
the decor
Stayed in March 2023
Reviewed: 19 March 2023
Victoria
United Kingdomcan we please start having tea pots in our room
I’ve stayed here a couple of times before, very lovely , clean , quiet . smells good
Stayed in March 2023
Reviewed: 13 March 2023
Andy
United Kingdomno milk in the room!
lovely swimming pool
Stayed in March 2023
Reviewed: 6 March 2023
Chris
United KingdomAlthough we paid for a superior room, there was no view, just a grass bank. There was not much fresh fruit on offer at breakfast and what we had wasnt as fresh as it could have been. We wanted to stay an extra day which we were told would be ok, but were going to be charged a bit more until we challenged that the hotel website was offering a better rate. We were then given the better rate.
Breakfast was ok, there was a good choice, not quite as good as previous visits. The swimming pool is very nice
Stayed in February 2023
Reviewed: 5 March 2023
Sarah
United Kingdomnothing
facilities, staff
Stayed in March 2023
Reviewed: 27 February 2023
David
United KingdomRestaurant and drinks prices Breakfast not great for £16 pp. No freshly cooked eggs offered. I expected some service at this price and standard of hotel. Not happy with all buffet at this price.
Pool and Spa
Stayed in February 2023
Reviewed: 24 February 2023
Andrew
United Kingdomwifi problem - connected and then kicked me off and could not get back on
breakfast
Stayed in February 2023
Reviewed: 17 February 2023
Adrian
United Kingdomrestaurant, was a little canteen like for me
staff friendly and room was nice
Stayed in February 2023
Reviewed: 16 February 2023
Nigel
United KingdomThe evening meal pork belly very poor
Breakfast was nice the pork on the evening meal was all fat I couldn't eat it plus no offer of a bill adjustment wen we complained
Stayed in February 2023
Reviewed: 7 February 2023
Sue
United Kingdommediocre breakfast; very expensive dinner; having to pay for an exercise class
comfortable bedrooms. spa was very nice, good sized pool
Stayed in February 2023
Reviewed: 5 February 2023
Karen
United Kingdomthe bedrooms decor was tired and could do with a refresh. there was a mix up with our dining reservations which was disappointing.
golf course and spa were good. the food is the restaurant was lovely.
Stayed in February 2023
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