Grove Road, Newbury, RG14 2LA, United Kingdom
#7 of 16 hotels in Newbury
Guests' ChoiceBased on 1437 hotel reviews
8.2Cleanliness
8.6
Comfort
8.6
Location
9.2
Facilities
8.2
Staff
8.9
Value for money
8.7
Free WiFi
8.0
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End of dialog contentReviewed: 19 September 2024
Michele
United KingdomSome of the rooms are quite claustrophobic, which was the case for us. But was soon given a lodge with no extra charge as they wanted us to have a comfortable stay, which we did.
Quietness
Stayed in September 2024
Reviewed: 17 September 2024
Leila
United KingdomNothing
Stunning location and beautiful rooms
Stayed in September 2024
Reviewed: 16 September 2024
Nick
United KingdomThe location and price
Stayed in August 2024
Reviewed: 15 September 2024
Sarah
United KingdomBit dated especially the rooms. No fridge
Setting was lovely
Stayed in September 2024
Reviewed: 15 September 2024
Terence
United KingdomAll good
Good sized clean quiet rooms, comfortable bed with everything you need within
Stayed in September 2024
Reviewed: 14 September 2024
Karla
AustraliaI loved everything!!
The most beautiful place to stay and amazing grounds. Very comfortable beds. We are from Australia and it felt like we were staying at an English castle. Quiet and peaceful. Lovely walk to Donnington castle. So much to explore and see. Squirrels, a fox, swans, ducks, waterfalls, a little bridge… The staff were very helpful and friendly. I could talk about this place all day…so good!
Stayed in September 2024
Reviewed: 12 September 2024
Jason
United KingdomNothing to note as my stay was very short.
I booked the wrong date, which I didn’t know until I arrived, I did drive 450 miles so was very happy the front of desk said he had 1 room available and was happy to jig a few thing around so I could get my head down. I arrived close to midnight and left at 7am so didn’t experience much more than my room, but I had a great nights sleep and off I went. Staff were brilliant, couldn’t fault, thank you.
Stayed in August 2024
Reviewed: 11 September 2024
Emma
United Kingdomn/a
The room was clean and well kept, as advertised. The staff at both check in and check out were friendly and helpful. I really enjoyed my stay.
Stayed in June 2024
Reviewed: 8 September 2024
Karen
United KingdomThe staff were extremely helpful especially the lovely lady in the restaurant who arranged a takeaway pizza for me !
Stayed in September 2024
Reviewed: 4 September 2024
Robert
AustraliaPoor wifi. Room decor very dated and tired Shower good but bathroom had cracked tiles and looked dated
Location and setting great. Comfortable bed. Spacious room
Stayed in September 2024
Reviewed: 30 August 2024
Alexander
AustriaCould have been cleaner...
Beautifully situated within a golf club; we had a beautiful view on a pond with swans, surrounded by woods. Nice, airy atmosphere!
Stayed in August 2024
Reviewed: 28 August 2024
Lea
United KingdomLovely setting. Really kind staff. Clean rooms! ❤️
Stayed in July 2024
Reviewed: 26 August 2024
Harjinder
United KingdomBreakfast - need more people to help, kept on running out of food
Lovely stay, fab room & lovely staff
Stayed in August 2024
Reviewed: 24 August 2024
Sara
United KingdomWe were over the other building in room 13 but found it difficult to unlock the outer door. Very frustrating.
Location. Nice products in the room. Very clean
Stayed in July 2024
Reviewed: 19 August 2024
Philip
United KingdomRestaurant refused to take cash for meal (not sure it's even legal), this is only sign posted in the bar area and wasn't communicated to us when we went to eat. Service in restaurant was slow due to what appeared to be a lack of staff.
Beautiful location and building to stay in, set in a golf course. Staff were very helpful and room was spacious, clean and comfy.. Bar and Restaurant situated downstairs as part of the golf club, food was good.
Stayed in July 2024
Reviewed: 18 August 2024
Tony
United KingdomThe small issue I had was with the bar and restaurant staff in the evening when we had dinner. They were all friendly enough, but all seemed very young and inexperienced. There were four members of staff waiting tables, serving drinks and taking orders but there didn’t seem to be any cohesion between them. If you wanted a drink it took an age for anyone to even acknowledge your presence at the bar. The food was good when it came, but it took a long time to arrive. I think they just needed a more experienced manager to organise them a little more.
We booked to stay in one of the summer houses with river views. The room was exceptional. Really spacious, with plenty of storage space, a very comfortable bed and great bathroom. The view was great, with windows spanning 180 degrees also letting in plenty of light. We had a huge shared terraced area with chairs and patio tables which also had views down to the river. We also had allocated parking for the summer house, which made life easy when packing and unpacking. The terraced area outside the restaurant was also very nice, with views down to the driving range and river. We had a really nice lunch there with our friends.
Stayed in August 2024
Reviewed: 18 August 2024
Clare
United KingdomBreakfast was a little chaotic, I think we arrived at a busy time.
Beautiful well kept grounds. We had a pair of rooms in The Summer House that were large, clean & comfortable. Enjoyed the walk up to the castle.
Stayed in August 2024
Reviewed: 15 August 2024
Carole
United KingdomService in the restaurant. One member of staff very rude, the other kept going AWOL causing delays in service
Beautiful setting on golf course with views over a lake and garden. Room spacious with outside seating area. STaff at reception very welcoming and happy
Stayed in August 2024
Reviewed: 15 August 2024
Lynda
United KingdomFood service took a long time even though it was quiet. We weren’t in a rush so it wasn’t a huge problem for us.
Beautiful building and location. Very peaceful. Staff were brilliant. Very friendly and helpful.
Stayed in August 2024
Reviewed: 14 August 2024
Ron
United KingdomShower in the room did not work the second day..
Views and walks
Stayed in August 2024
Reviewed: 13 August 2024
Gina
United KingdomNothing
View
Stayed in August 2024
Reviewed: 11 August 2024
Martina
IrelandVery hot unable to open windows had 2 fans running room too hot.
Fabulous setting restaurant was very good staff very helpful good price
Stayed in August 2024
Reviewed: 10 August 2024
Michael
United KingdomWifi was very poor and I could not get any work done. Bathroom was cramped, especially for a wheelchair user.
Location was lovely with park setting and staff were friendly and helpful. Excellent shower and room was comfortable and clean. Breakfast was decent.
Stayed in July 2024
Reviewed: 9 August 2024
Edita
United KingdomSurroundings, service
Stayed in May 2024
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