My room was above the bar. After 11.30pm there was late night noise when they were shutting up, from noisy staff as well as them dragging chairs and closing the shutters. I think by putting I was travelling for work they thought I was a contractor because the corridor my room was on had several very loud residents, who just after closing time were banging on each other's doors and talking extremely loudly in the corridors. I ordered a roast veg pizza for tea, in my room, the chef may have been thinking they were being generous with all the mozzarella on it but it was actually an inch thick in places and the veg, onions and peppers were pretty much raw as the entire topping was undercooked. I could only eat a couple of slices (and I'm a full pizza kind a person).

Location was great for work. The reception staff were extremely efficient, helpful and friendly. The grounds looked stunning and I would have liked to have gone for a walk had it not been pouring down on both evenings Room service menu not over priced compared to some places.

Stayed in May 2024

Building itself felt old and a bit neglected

Location was nice

Stayed in June 2024

Could have been more signage for hotel guests on arrival. Its a large complex and driving in we missed the reception and had to drag luggage back from the car a fair way.

The location was great for a stopover for a night. Good size room which was very comfortable. Used room service which was very efficient and the breakfast which was included was excellent. Lot of sporting facilities which we didnt have time to use but appeared to be very popular. Easy check in/out

Stayed in May 2024

Nothing, all was good.

The location was lovely. 500 acres, golf course ect.

Stayed in June 2024

Restaurant understaffed.

Beautiful situation.

Stayed in June 2024

TV in room didnt work and shower water failed to drain properly

Large room with excellent views over the grounds good car parking and nice restaurant and bar area

Stayed in June 2024

Nothing

Nice quiet location and a good sized comfortable room.

Stayed in June 2024

Room was a very good size, lovely grounds, clean

Stayed in June 2024

Tired carpet in room.

Lovely setting.

Stayed in May 2024

Desk lights unable to be plugged in. Jug had to go on floor to plug in. Just a minor change up of furniture would make things more comfortable.

Restaurant was good. Room adequate and could be a lot better with some adjustments.

Stayed in May 2024

toilet broke twice

friendly staff

Stayed in May 2024

nice views and walking trails

Stayed in April 2024

The rooms were a bit tired looking but that didn't bother us.

The staff were all very welcoming, friendly and helpful. The rooms were huge! Beds were comfortable. We were there for a weekend to enjoy Newbury races so good location. Lovely grounds. Exceptional value for money.

Stayed in May 2024

The bed...

Location

Stayed in May 2024

NA

Beautiful surroundings in countryside with Canada geese, swans and squirrels around

Stayed in May 2024

The building was beautiful and old but the inside could of done with some tlc

The grounds and the building

Stayed in May 2024

Could of done with a bigger tv in the room apart from that really good

Stayed in May 2024

Very hard to navigate into. Signage not great.

Rural setting. Check-in member was very helpful (Manuel) was very pleasant. Dinner in the restaurant was very good.

Stayed in May 2024

The bathroom was a shower room and using the shower made everything wet due to the space.

Lovely looking building and very scenic

Stayed in May 2024

Interior is somewhat dated

Beautiful grounds, great food

Stayed in May 2024

Breakfast was OK , but a toast machine is needed as well as a greater variety of yoghurt , fruit etc.

Room very nice. Excellent view of lake. Comfotably furnished.

Stayed in May 2024

Restaurant staff could not do enough to accommodate Food allergies, The food was excellent. The hotel is set within beautiful grounds.

Stayed in April 2024

Unfortunately no wifi in separated hotel room from main building so couldn’t work and missed important Teams meeting.

Great hotel and restaurant.

Stayed in March 2024

The room was comfortable but the beds were uncomfortable and on wheels that didn't lock, which meant that they were slipping around every time we tried to sit on them. The room was very stuffy with only one window opening a tiny bit so we found ourselves quite hot most of the time (and we had the one little fan on that was provided by the hotel). Ample of cupboard space but the layout could be a lot better. There was 1 chair and the TV was in a position where we were unable to all view it comfortably. Could do with a second bedside table too, as it was a triple room. There were also a lot of spiders around, with several on the ceiling at any one time. Understandably it's an old building but we had housekeeping attend every day but the spiders remained hanging above our heads.

The hotel is within a gorgeous castle-looking building and is in a great location if you want to visit Highclere Castle (about 20 minute drive away). The grounds are also gorgeous but not walkable as there are golfers constantly on it.

Stayed in May 2024