Could have been more signage for hotel guests on arrival. Its a large complex and driving in we missed the reception and had to drag luggage back from the car a fair way.

The location was great for a stopover for a night. Good size room which was very comfortable. Used room service which was very efficient and the breakfast which was included was excellent. Lot of sporting facilities which we didnt have time to use but appeared to be very popular. Easy check in/out

Stayed in May 2024

Nothing, all was good.

The location was lovely. 500 acres, golf course ect.

Stayed in June 2024

Restaurant understaffed.

Beautiful situation.

Stayed in June 2024

TV in room didnt work and shower water failed to drain properly

Large room with excellent views over the grounds good car parking and nice restaurant and bar area

Stayed in June 2024

Nothing

Nice quiet location and a good sized comfortable room.

Stayed in June 2024

Room was a very good size, lovely grounds, clean

Stayed in June 2024

Tired carpet in room.

Lovely setting.

Stayed in May 2024

Desk lights unable to be plugged in. Jug had to go on floor to plug in. Just a minor change up of furniture would make things more comfortable.

Restaurant was good. Room adequate and could be a lot better with some adjustments.

Stayed in May 2024

toilet broke twice

friendly staff

Stayed in May 2024

nice views and walking trails

Stayed in April 2024

The rooms were a bit tired looking but that didn't bother us.

The staff were all very welcoming, friendly and helpful. The rooms were huge! Beds were comfortable. We were there for a weekend to enjoy Newbury races so good location. Lovely grounds. Exceptional value for money.

Stayed in May 2024

The bed...

Location

Stayed in May 2024

NA

Beautiful surroundings in countryside with Canada geese, swans and squirrels around

Stayed in May 2024

The building was beautiful and old but the inside could of done with some tlc

The grounds and the building

Stayed in May 2024

Could of done with a bigger tv in the room apart from that really good

Stayed in May 2024

Very hard to navigate into. Signage not great.

Rural setting. Check-in member was very helpful (Manuel) was very pleasant. Dinner in the restaurant was very good.

Stayed in May 2024

The bathroom was a shower room and using the shower made everything wet due to the space.

Lovely looking building and very scenic

Stayed in May 2024

Interior is somewhat dated

Beautiful grounds, great food

Stayed in May 2024

Breakfast was OK , but a toast machine is needed as well as a greater variety of yoghurt , fruit etc.

Room very nice. Excellent view of lake. Comfotably furnished.

Stayed in May 2024

Restaurant staff could not do enough to accommodate Food allergies, The food was excellent. The hotel is set within beautiful grounds.

Stayed in April 2024

Unfortunately no wifi in separated hotel room from main building so couldn’t work and missed important Teams meeting.

Great hotel and restaurant.

Stayed in March 2024

The room was comfortable but the beds were uncomfortable and on wheels that didn't lock, which meant that they were slipping around every time we tried to sit on them. The room was very stuffy with only one window opening a tiny bit so we found ourselves quite hot most of the time (and we had the one little fan on that was provided by the hotel). Ample of cupboard space but the layout could be a lot better. There was 1 chair and the TV was in a position where we were unable to all view it comfortably. Could do with a second bedside table too, as it was a triple room. There were also a lot of spiders around, with several on the ceiling at any one time. Understandably it's an old building but we had housekeeping attend every day but the spiders remained hanging above our heads.

The hotel is within a gorgeous castle-looking building and is in a great location if you want to visit Highclere Castle (about 20 minute drive away). The grounds are also gorgeous but not walkable as there are golfers constantly on it.

Stayed in May 2024

It was a room with two beds pushed and linked together. We were hoping for one big mattress to cuddle up. But one of us always got stuck in the middle because the two single mattresses were not the same height and one of us rolled back from the higher part... :o) Sleeping well apart supported a better sleep for me though, so no complaints in the end. *laugh*

Really enjoy everything and I love staying here. Location is perfect and silent and beautiful. The front summer houses have very spacious rooms, so you can spend even the rainiest day in comfort and do a lot inside. Lovely bathroom, lots of windows and daylight in the room. Tea and coffee available. Breakfast is offering a lot of choice and it is a very nicely decorated room with windows to the garden/golf place. All staff we meet and spoke to were lovely, ever so helpful and friendly. That makes _such_ a difference to my day!! Thank you all, from cleaning ladies to breakfast staff and receptionists. <3 So silent at night that I have slept extraordinarily well. It is a place to really wind down and relax.

Stayed in April 2024

The rooms and interior could use some revitalising however keeping in mind the age of the property we had no complaints!

The grounds of the hotel are absolutely stunning! The drive through the golf course to the hotel is amazing, we were blessed with good weather throughout our stay and therefore got to enjoy the scenery on offer!

Stayed in April 2024