12-14 Whitewalls, Swansea, SA1 3AB, United Kingdom
#15 of 21 hotels in Swansea
Guests' ChoiceBased on 2606 hotel reviews
7.4Cleanliness
7.9
Comfort
7.9
Location
8.8
Facilities
7.5
Staff
8.9
Value for money
7.8
Free WiFi
8.2
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End of dialog contentReviewed: 11 February 2024
Albandari
United Kingdomi did not try it
Stayed in February 2024
Reviewed: 10 February 2024
Gilligan
United KingdomWell appointed, well equipped and clean studioin the City Centre. Good for self-catering.
Stayed in February 2024
Reviewed: 6 February 2024
Brooke
United KingdomIt was very cold, room was smaller to last time I stayed
Clean
Stayed in February 2024
Reviewed: 4 February 2024
Nishan
United KingdomNo cutlery.
Located centrally. Big room. Bath shower facility.
Stayed in December 2023
Reviewed: 3 February 2024
Natasha
United KingdomA little run down with floors closed off and clearly in need of major refurbishment. The rooms we stayed in were in need of redecoration and the double beds were very hard and a bit uncomfortable. Cooked breakfast was in the attached cafe and had to be ordered separately. However as non of our party wanted a cooked breakfast this was not a problem.
Very well positioned for everything we wanted to do - university campus, theatre, restaurants, other attractions. All the basics necessary in the room were present.
Stayed in February 2024
Reviewed: 2 February 2024
Scott
United KingdomThe Wi-fi should be working.
Location was ideal.
Stayed in February 2024
Reviewed: 31 January 2024
Williams
United KingdomBreakfast o
Awful not what we ordered b
Stayed in January 2024
Reviewed: 29 January 2024
Gillian
United KingdomBathroom could do with an uplift leaking shower screen/bath panel
Ideal position
Stayed in January 2024
Reviewed: 28 January 2024
Pamela
United KingdomFirst room we were in the bathroom light didn’t work, not really an issue as we were moved to another room, second room we couldn’t turn the radiator off so opened the window but had to close it at around 7am due to seagulls having a party on the roof right outside our window. Rooms are a bit grubby but passable for the price.
Staff very helpful and friendly.
Stayed in January 2024
Reviewed: 26 January 2024
Graham
United KingdomEnjoyed my stay there was nothing l disliked about it.
Very good central location. The hotel room was nice and clean and the hotel staff were 1st rate and very friendly. I fully recommend the Dolphin Hotel and book again next time l visit Swansea.
Stayed in January 2024
Reviewed: 19 January 2024
Caelan
United KingdomRoom was not serviced day I extended my stay
Location, staff and cafe
Stayed in December 2023
Reviewed: 19 January 2024
Yousif
United Kingdomsmell of smoke
location
Stayed in December 2023
Reviewed: 15 January 2024
Jason
United KingdomNo complaints
Great location.
Stayed in January 2024
Reviewed: 10 January 2024
Afua
United KingdomEverything was okay
Stayed in December 2023
Reviewed: 1 January 2024
Chloe
United KingdomAlways stay at the dolphin and it’s always a pleasure, can never fault it. Very friendly staff. Good location and would definitely recommend.
Stayed in January 2024
Reviewed: 27 December 2023
Christopher
United KingdomGood location, cheap parking nearby and hotel was clean and tidy. We paid 48 pound in a Thursday night before Xmas. Bargain
Stayed in December 2023
Reviewed: 26 December 2023
Sarah
United KingdomI don't use the TV in the rooms as not the best reception which is OK as there is free Wi-Fi.
Yes, Yes, Yes. Location, Price, free Wi-Fi, tall ceilings so don't make you feel cramped and for me an actual bath still there which is now getting more rare when booking places to stay and the thoughtful updated design of the furniture too, in keeping with the age of the building and it maybe in the centre of bustling shops but is well sound-proofed and you can open a window in a normal fashion. It's the little things that add up.
Stayed in December 2023
Reviewed: 24 December 2023
Sue
United KingdomUnable to switch off the bathroom light Could do with a surface to put stuff on in bathroom
Clean perfectly adequate room
Stayed in November 2023
Reviewed: 22 December 2023
Zaihd
United KingdomInconsiderate guests kept us awake 3-4:30am.
Location. Friendly staff. Comfortable room.
Stayed in December 2023
Reviewed: 20 December 2023
Ella
PolandI asked for twin room as I travelled with colleague from work
I really like the location and friendly staff in the reception
Stayed in November 2023
Reviewed: 19 December 2023
Marilyn
United KingdomDirty bath and pictures online do not represent the room
Location good
Stayed in December 2023
Reviewed: 15 December 2023
Jaroslav
Czech Republic-
Perfect location in the city center
Stayed in December 2023
Reviewed: 15 December 2023
Pete
United KingdomFor the price paid it needed a bit of a spruce up. Having said that, it was clean, comfortable and convenient.
A centrally located hotel, which although dated, was clean with pleasant staff. Although I didn't use it it had a nice looking and well used cafe in the reception/foyer area. Right next to Swansea's Market.
Stayed in December 2023
Reviewed: 15 December 2023
Edwin
United KingdomBit dated
Location great
Stayed in December 2023
Reviewed: 12 December 2023
Ceri
United KingdomExecutive room nice size but no extras as advertised… bottle of wine, biscuits/chocs
Location and staff
Stayed in December 2023
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