Skip to main content
  1. Hotel reviews homepage
  2. UK hotel reviews
  3. Greater London hotel reviews
  4. London hotel reviews
  5. Reviews of Dockside Hotel

Reviews of Dockside Hotel 3 stars

55 Sutton Street, Tower Hamlets, London, E1 0AY, United Kingdom

#891 of 1,010 hotels in London

Guests' Choice

Review score

Based on 950 hotel reviews

6.3

Score breakdown

  • Cleanliness

    6.8

  • Comfort

    6.6

  • Location

    7.3

  • Facilities

    6.3

  • Staff

    7.7

  • Value for money

    7.0

  • Free WiFi

    7.9

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 1 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights

    The room was from the side of the busy road and quite noisy. We couldn't close the window as it was broken. Also some breakfast items were cold or not very fresh.

    Love the location in East London. The staff were helpful and offered to take our bags upstairs. Not too many people in the hotel but I don't like crowds so it was okay for me. Minibar in the room and a kettle. The hotel was what I expected for that price.

    Stayed in April 2024

  • Reviewed: 30 April 2024

    7.0
    Not bad at all for the price
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room was a bit dirty. Fan in the bathroom hadn't been cleaned for a good amount of time, light switch had dirty finger prints on it. Also the kettle needed a really good clean inside.

    24 hour reception, location is great and a good breakfast included.

    Stayed in April 2024

  • Reviewed: 26 April 2024

    5.0
    Fairly okay but can't really say there was good value for money from my personal experience.
    • Leisure trip
    • Solo traveller
    • Small Single Room
    • Stayed 1 night

    The concierge was very unfriendly. His response from the first approach is very poor. He has no clue to help with finding a space to park my car, not even any suggestion as if I could park it in the sky. The room smelled a bit of damp at first entry but the room looks generally okay for the money. I wasn't expecting too much for a 1 night stay at the cheap rate, but I was very disappointed at the reception.

    The food was quite good to say the least. The location is good as well.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    6.0
    I would stay there again because of the convenient location and the price. Don't expect too much.
    • Business trip
    • Solo traveller
    • Small Single Room
    • Stayed 1 night
    • Submitted via mobile

    It would be nice to be able to get into the hotel without having to buzz someone to open the front door each time. It's a bit awkward and impractical. Overall the room was very small, the bed wasn't comfortable and the shower was very awkward to get in and out of.

    The room was cheap and close to where I was attending an event. It's very close to the DLR. It was absolutely fine considering the location and the price.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    6.0
    Not great but not expensive.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The fridge was very loud. Bed uncomfortable. Shower fluctuated - either too hot or too cold. The light above one bed couldn't be turned on.

    Fridge in the room. Not far from The Troxy.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    6.0
    We were late 1 h for check out , and they tried to charge us extra night , but in the end we didn’t pay anything on top
    • Business trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Good property, easy location

    Stayed in April 2024

  • Reviewed: 30 March 2024

    6.0
    Manageable for a night
    • Leisure trip
    • Solo traveller
    • Small Single Room
    • Stayed 1 night
    • Submitted via mobile

    The room was fairly clean but the towels had a damp smell with strong Bleach smell mixed. The breakfast items were stale and milk was spoilt.

    Near tube station. Cheaper accommodation

    Stayed in March 2024

  • Reviewed: 29 March 2024

    7.0
    Good budget stay in a good location. It’s a budget hotel
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Bed was rock hard and room was cold. Curtain didn’t for the window and the blind was broken. The hair drier was held together by gaffer tape and the milk was curdled.

    Nice helpful reception. Space to store bike securely for the night. Location.

    Stayed in March 2024

  • Reviewed: 26 March 2024

    6.0
    Basic but good value compared to nearby hotels.
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    I found the bed was uncomfortable and I could hear all the noises through the door which woke me up a few times.

    It's in east London and easily commutable to central London in 20 mins or so which is ideal. Overall It was basic but clean and staff were friendly.

    Stayed in March 2024

  • Reviewed: 1 March 2024

    5.0
    Very cheap for London and good location for Whitechapel and the Royal London
    • Business trip
    • Solo traveller
    • Small Single Room
    • Stayed 1 night
    • Submitted via mobile

    Could do with updating, a bit tatty around the edges.

    Great location for the Royal London and Shoreditch.

    Stayed in February 2024

  • Reviewed: 23 February 2024

    7.0
    Good for what I needed.
    • Business trip
    • Solo traveller
    • Small Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast. Only hot food was sausage, beans and eggs. In room fridge was smelly. Some paint peeling off in the bathroom ceiling.

    Bed was comfortable and the location was great for what I needed. Free WiFi was good. Bed was comfortable.

    Stayed in February 2024

  • Reviewed: 22 February 2024

    5.0
    Good location, meh everything else
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very dingy, beds were caved in so it was an uncomfortable night. Breakfast did not have many options. Kitchen staff were lovely but receptionist was not helpful unfortunately. Was a bit disappointed overall

    Great location, very close to station. Room was spacious

    Stayed in February 2024

  • Reviewed: 19 February 2024

    5.0
    Fair place to stay but could make it better
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night

    Shower too hot and the adjustment is not working.

    Good location and breakfast is good. The double room is spacious.

    Stayed in February 2024

  • Reviewed: 17 February 2024

    5.0
    Was okay, but the heating overnight needs to be fixed to a comfortable level for the price of the se
    • Leisure trip
    • Solo traveller
    • Small Single Room
    • Stayed 1 night
    • Submitted via mobile

    The room was so hot at night that it was like a sauna, absolutely stifling. Was unable to sleep comfortably all night. Could not adjust the heating at all in the room.

    Bed was comfy, room was okay. Bathroom was clean and good lighting to get ready.

    Stayed in January 2024

  • Reviewed: 15 February 2024

    7.0
    Lovely hotel with room to improve
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The fridge hummed at night. Single beds were small & on wheels so moved. Plumbing wasn't great, sink & shower flooded quickly and toilet was difficult to flush, and shower door stuck. Could hear other guests in the hallway and occasionally traffic outside. A light flickering in the breakfast area.

    Everything you need/expect. Kettle in room. Clean bedding. En suite toilet with shower. Decent WiFi. Added extra of a fridge in the room. Plenty of storage with in room cupboard and above sink mirrored cabinet. Buffet breakfast had a nice selection (toast, sausages, eggs, beans, waffles, croissants, cakes, jams, cheeses, and fruit). Quite close to underground & shops, was very easy to find.

    Stayed in February 2024

  • Reviewed: 12 February 2024

    5.0
    Very small and neglected but close to public transport
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 3 nights

    Very small room and old installations. Shower regulators were defective and one day we couldn't turn the water colder, so we were burning while showering, although we told to the stuff, they didn't take a look at it. Not very nice neighborhood

    It was close to public transport. Breakfast was quite normal. Reception is 24h.

    Stayed in January 2024

  • Reviewed: 19 January 2024

    6.0
    They can do better
    • Business trip
    • Solo traveller
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    Staff were non-challant.

    Location

    Stayed in January 2024

  • Reviewed: 14 January 2024

    6.0
    Okay stay
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    Could do with the paint being freshened up and new carpets as they were brown and a bit damaged in the room we stayed it.

    The rooms were cosy and had tea and coffee making etc. Bathroom was clean. Bed was comfy, okay for one night. We stayed for a concert at the Troxy which wasn't too far away.

    Stayed in January 2024

  • Reviewed: 10 January 2024

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Old hotel and not so clean

    Standard breakfast

    Stayed in January 2024

  • Reviewed: 7 January 2024

    5.0
    It was okay for a night
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    The property was surprisingly different from the photos we saw. The place is old and you can hear everything around you. The room had poor insulation, the window was not well insulated that even when it was raining the water was leaking inside the room. The bed was very uncomfortable, you can tell it was old because it was not even flat, you could feel that with the year the part in the middle was closer to the floor that the sides. The bathroom was very interesting to see, the toilet has no button, the hairdryer was glued together with a tape, the sink looked old, and the shower had a lot of things to avoid in a shower, with mold in the ceiling and on every side of it. There was a little table inside the room that was used a lot and you could see it. Breakfast was okay.

    The location was close to Bus Stops and Subway, and the staff were very nice.

    Stayed in January 2024

  • Reviewed: 1 December 2023

    7.0
    As advertised meet our need for night stay.
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Basic hotel with good accessibility and basic service. good breakfast

    Stayed in November 2023

  • Reviewed: 8 November 2023

    7.0
    Good
    • Business trip
    • Group
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Was very god for work

    Stayed in November 2023

  • Reviewed: 7 November 2023

    6.0
    One night solo stay for work
    • Business trip
    • Solo traveller
    • Small Single Room
    • Stayed 1 night
    • Submitted via mobile

    It is a very loud road that the property is situated on. I’m used to some outdoor noise at night but it was really quite loud. Fine for one night but I would not recommend this property for a long stay or if you’re a light sleeper. The shower head broke … the bathroom I used definitely needs some investment. The mattress on the bed was too firm for my liking.

    Location is close the Shadwell station and was close to my place of work the morning after my stay. Staff were friendly. Breakfast was good. I read some suspect reviews about the breakfast but it did the job for me and there was nothing wrong with the food hygiene. Room was hot but I was provided a fan anyway so no issue with the heat. Bedroom and bathroom were clean. Small wardrobe space to hang coats or jackets.

    Stayed in October 2023

  • Reviewed: 3 November 2023

    7.0
    Good
    • Leisure trip
    • People with friends
    • Small Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing in particular.

    Good location and great for the price. Solid 3 star hotel

    Stayed in October 2023

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties:

gogless