South Mimms Services, M25 Junction 23, Bignells Corner, Potters Bar, EN6 3QQ, United Kingdom
#4 of 4 hotels in Potters Bar
Guests' ChoiceBased on 3126 hotel reviews
7.0Cleanliness
7.3
Comfort
7.4
Location
8.0
Facilities
7.1
Staff
8.5
Value for money
7.5
Free Wifi
7.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 30, 2024
Mark
United KingdomOne towel pèr guests
The bar
Stayed in May 2024
Reviewed: May 30, 2024
Lisa-marie
United KingdomIt was difficult to check out as there was nobody on reception & nowhere to safely leave your room keys either so we had to wait around a bit for somebody to show up. We weren't in any particular rush so it wasn't an issue really, we were just concerned we'd get charged for late check out if nobody had arrived. Also, the hotel refunded me & retook the money in the middle of the night which was very strange.
The rooms were clean & comfortable & all had fans, which was a nice unexpected extra. The staff we met were all very friendly & welcoming.
Stayed in May 2024
Reviewed: May 29, 2024
Alwyn
United KingdomI was in room 206, great room but could use with a mini fridge maybe, also for 2 people staying in the room we were only give 1 towel, I had to go to reception to get more. Also the shower tray has either sunk or not at the right angle, the water doesn’t go down the plug more like flows into the bathroom very quickly, and if you stand on the floor, the tiles move so insecure due to water damage by the shower
Location and ease of everything near by
Stayed in May 2024
Reviewed: May 27, 2024
Olivia
United KingdomThe curtains wouldn't shut properly and the single bed duvet had a massive hole up the side. The sink also had a massive crack in it. I just felt for the 153.99 I paid for one night that the quality would have been better
The room was simple and of ample size
Stayed in May 2024
Reviewed: May 24, 2024
Langley
United KingdomNo soap in room,
Gd location and friendly staff bed really nice to sleep in
Stayed in May 2024
Reviewed: May 23, 2024
Ertan
United KingdomClean room, bedding & towels . Price was reasonable compared to others . Staff were welcoming and helpful.
Stayed in May 2024
Reviewed: May 21, 2024
S
United KingdomThe bathroom light was really badly flickering constantly!!! Had to shower with light off as think it would have given me epilepsy t he way it was flickering! Informed reception but no maintenance to fix it until Monday, we were only staying Sat & Sunday! This is not ok and should be checked in advance
The hotel is nice
Stayed in May 2024
Reviewed: May 21, 2024
Byron
NetherlandsThe hotel itself cannot be blamed for this, but on the 2nd day of my stay there was a huge problem on the parking area. Cars couldn't leave, there was a huge traffic jam on the parking area and it took me one hour to even leave the parking area. Not sure if an accident happened just outside the area, but very inconvenient cause I had an appointment.
Nice hotel if you need to be in the Northern part of London, easy accessible from the Motorway M25 - parking included. Breakfast served next door, inside the "Welcome Services". Rooms are okay, including coffee and tea facilitities.
Stayed in May 2024
Reviewed: May 20, 2024
Michelle
United KingdomBuilding looks very tired
Had a bath and hot water, room could have done with small table. The Manager was amazing ***** Loved Pizza Express next door And best bit big food court with Waitrose, WH Smith, SubwY, Taco Bell and KFC
Stayed in May 2024
Reviewed: May 18, 2024
Eve
United KingdomCarpets past their sell by and skirtings scuffed. Bathroom stained.
Very quiet. Plenty parking.
Stayed in May 2024
Reviewed: May 17, 2024
Gill
United Kingdomnothing
convenient
Stayed in April 2024
Reviewed: May 16, 2024
Samuel
IrelandBed was not comfortable enough
The fact that the Hotel is near nice eateries. Hotel itself was fair too...bed a bit old though
Stayed in May 2024
Reviewed: May 16, 2024
Eve
United KingdomCarpet was needing a good clean or replaced. Skirting boards need painted - very chipped. Bathroom basin wasn't very clean. Mug stains by basin need bleached.
Quiet room.
Stayed in May 2024
Reviewed: May 15, 2024
Robin
United KingdomCreaky floor board and worrying hole in the floor near bathroom door.
Great discount voucher for the Pizza next door and location is brilliant.
Stayed in April 2024
Reviewed: May 13, 2024
Amanda
United KingdomLiked it
Always stay here happy 😃
Stayed in May 2024
Reviewed: May 10, 2024
Glen
United KingdomThe mattress was awful
Clean polite staff location
Stayed in May 2024
Reviewed: May 3, 2024
Paul
United KingdomRoom/bathroom getting a little tired now and is due for a refurb refresh
Price, free parking, quietness, close to reception, availability of a bath
Stayed in April 2024
Reviewed: May 3, 2024
Becf17
United KingdomBathroom had a used towel on back of door so made me think it had not been properly cleaned.
Very comfortable bed. Good sized bed. Excellent sized large room. Very friendly staff.
Stayed in April 2024
Reviewed: May 2, 2024
Taylor
United KingdomBathroom wasn’t the cleanest/needs an update and the door to my room did not lock, making me feel a little anxious due to being a solo female traveller
Very quiet, good location, comfortable beds and large rooms.
Stayed in May 2024
Reviewed: May 1, 2024
Kenneth
United KingdomOnly small issue was as above re breakfast location.
Location of 'The Good Breakfast' was excellent right next door to hotel. Food was good although slightly basic regarding the setting which was in the open plan part of Services but no major complaints.
Stayed in April 2024
Reviewed: May 1, 2024
Matthew
United KingdomCorridors a bit messy.
Location.
Stayed in April 2024
Reviewed: May 1, 2024
Deirdre
United KingdomLitter and broken glass left lying around the rear of the property where we walked our dog. An old mattress left against the side of the property.
Being able to have our dog with us. The staff were very friendly and helpful. Convenient for what we needed
Stayed in April 2024
Reviewed: April 26, 2024
Roy
United KingdomBreakfast was disappointing as it is a voucher to use at a breakfast stall in the services
Convenient,clean and comfortable
Stayed in April 2024
Reviewed: April 19, 2024
John
United KingdomRoom clean but tired....
Great staff , very helpful shame no restaurant but available next door ,good breakfast though.
Stayed in March 2024
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