Extra Services, A14/M11, Boxworth, Cambridge, CB23 4WU, United Kingdom
#35 of 39 hotels in Cambridge
Guests' ChoiceBased on 3008 hotel reviews
6.7Cleanliness
7.0
Comfort
7.0
Location
7.6
Facilities
7.0
Staff
8.4
Value for money
7.4
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 2 June 2024
Sahid
MexicoLocation, smell, only one tower when confirmed and booked for 2
No. Los beds. Old carpet. Bad smell.
Stayed in June 2024
Reviewed: 2 June 2024
Sarah
United KingdomOnly one towel supplied in a double room.
Clean, comfortable room and good facilities.
Stayed in May 2024
Reviewed: 2 June 2024
Jakub
Czech RepublicOur room was clean, comfortable and surprisingly quiet. The staff were very friendly. Quick check-in and check-out. There is a 24/7 McDonald’s next door.
Stayed in May 2024
Reviewed: 1 June 2024
Than
United KingdomCleaning and bed
Price
Stayed in March 2024
Reviewed: 30 May 2024
Nick
United KingdomFloor hadn't been hoovered after beds had been split as food and cigarette filter was found.
Staff very friendly and helpful. Ideal for what we needed.
Stayed in May 2024
Reviewed: 26 May 2024
Melanie
United KingdomThe toiletries and hospitality supplies weren’t full no soap, milk or coffee, but were provided on request. Door didn’t shut without slamming
Staff friendly, location great.
Stayed in May 2024
Reviewed: 22 May 2024
Mark
United KingdomNothing to complain about bearing in mind the cost.
Comfy room, handy location for visiting friends. Pleasantly surprised. No issues.
Stayed in April 2024
Reviewed: 19 May 2024
Paul
United KingdomToilet in our room didn't flush due to being broken
We have to visit Addenbrooke's Hospital regularly and its convenient
Stayed in May 2024
Reviewed: 19 May 2024
Shirley-anne
United KingdomExcellent size room the staff were very friendly breakfast was great
Ele
Stayed in May 2024
Reviewed: 18 May 2024
Cihan
ItalyThe person serving breakfast was not helpful. Breakfast was not good. I do not know who gives stars but it is definitely not a 4-star hotel.
Ehh
Stayed in May 2024
Reviewed: 18 May 2024
Edward
United KingdomRoom comfortable and clean
Stayed in May 2024
Reviewed: 17 May 2024
Paul
United KingdomNothing.
Location perfect, room a good size, clean, well appointed, check-in very smooth, bar handy, not at all noisy.
Stayed in May 2024
Reviewed: 13 May 2024
Paul
United KingdomHoovering of floor. Pillows not very comfortable.
It was fine for the price paid and had the basic facilities.
Stayed in May 2024
Reviewed: 13 May 2024
Martin
United KingdomA little busy when trying to park
Good value
Stayed in May 2024
Reviewed: 13 May 2024
Mary
United KingdomBed very soft and quite low
Good location food on site
Stayed in May 2024
Reviewed: 13 May 2024
Talha
South AfricaCould do with an upgrade, but ofcs, the prices would be higher. Never trust them with a wake up call, I could still be sleeping.
Quick check in Welcomed with a smile Hot shower Good water pressure Places to get food in and next to the hotel
Stayed in May 2024
Reviewed: 11 May 2024
Nigel
United KingdomConvenient
Stayed in April 2024
Reviewed: 10 May 2024
Mark
United KingdomNo toilet brush in toilets , Most decent people use one .
Super friendly and welcoming staff, Perfect location, Comfy bed, Good facilities all around,
Stayed in May 2024
Reviewed: 10 May 2024
Dhruba
United KingdomSurroundings
Staffs
Stayed in May 2024
Reviewed: 6 May 2024
Blackadder
United KingdomDated decor and in need of re decorating
Stayed in May 2024
Reviewed: 6 May 2024
Dakin
United KingdomNothing!
Clean, comfortable and surprisingly quiet. Staff very friendly.
Stayed in May 2024
Reviewed: 6 May 2024
Julie
United KingdomWas handy for being close to partner in Papworth Hodpital
Stayed in May 2024
Reviewed: 5 May 2024
Daniel
United KingdomAlways a decent stay here
Stayed in May 2024
Reviewed: 2 May 2024
Benjamin
United KingdomCleanliness inside room especially bathroom wasn’t good with mould in bathroom shower. Bar was very limited and could only do soft drinks from bottles so a under pint of coke was £5.80 as they charged £2.90 for 200ml bottle coke.
Nice location free parking polite staff. Food at restaurant was nice well priced.
Stayed in May 2024
Reviewed: 2 May 2024
Peter
United KingdomCould do with make over. Room a bit musty.
Useful venue to connect with meeting up with family. Shower module in room very good/useful to have seat.
Stayed in April 2024
Lido di Camaiore, Italy
Matrei in Osttirol, Austria
Zanzibar City, Tanzania
Barcelona, Spain
Clacton-on-Sea, UK
Faggeto Lario , Italy
Seven Mile Beach, Australia
Podstrana, Croatia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content