Ferrymuir Retail Park, Queensferry, EH30 9QZ, United Kingdom
#3 of 9 hotels in Queensferry
Guests' ChoiceBased on 4338 hotel reviews
8.7Cleanliness
9.2
Comfort
9.2
Location
8.6
Facilities
9.0
Staff
9.3
Value for money
8.5
Free WiFi
8.1
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End of dialog contentReviewed: 5 April 2024
Wendy
United KingdomDidn’t enjoy the streaky bacon and should have had square sausage
Rooms were very comfortable
Stayed in April 2024
Reviewed: 5 April 2024
Jamal
United KingdomRoom not being clean
Everything good except cleaning
Stayed in April 2024
Reviewed: 4 April 2024
Glennon
IrelandCouldn't turn off noisy air con in room without taking out key card.. Not a great choice of fresh prepared fruit at breakfast. Couldn't plug phone in next to bed. USB didn't work with my cable.. would love a magnified mirror in bathroom. No safe for passport etc
Nice toiletries in bathroom. Nice to have cookies, water and teas in room. Staff very pleasant. Plenty parking.
Stayed in March 2024
Reviewed: 2 April 2024
Paulo
MaltaI booked this hotel for the good reviews, where everyone compliments the bed comfort. However I was not lucky and got a defective mattress. The problem was fixed with a room change in the next day.
Located on the outskirts of the city, allows for those with a car to move around quite easily. Staff super friendly and helpful. Facilities are modern and stylish
Stayed in April 2024
Reviewed: 2 April 2024
Abbie
United KingdomHotel was amazing
The rooms were nice and spacious
Stayed in April 2024
Reviewed: 1 April 2024
Daley
United KingdomNothing
Everything! Beautiful decor, lovely rooms and wonderful staff. Food was very good and service was top notch.
Stayed in April 2024
Reviewed: 1 April 2024
Frederick
United KingdomPrice slightly high
Breakfast was excellent Staff were friendly
Stayed in March 2024
Reviewed: 1 April 2024
Jayne
United KingdomThe only comment I would make is that some areas appear a little dark
Check in was smooth and efficient, staff were all lovely. Bar service was excellent from all staff. All areas were clean and tidy and this was maintained throughout the hotel. Expected some noise to be heard from outside but sound proofing is obviously very good.
Stayed in March 2024
Reviewed: 31 March 2024
Alison
United KingdomThere was nothing
Lovely hotel with all the facilities we needed
Stayed in March 2024
Reviewed: 29 March 2024
Gerry
United KingdomBreakfast was excellent our evening meals lived up to our expectations
Stayed in March 2024
Reviewed: 28 March 2024
Dimitrios
United KingdomNothing to mention.
Wonderful environment in the hotel and very polite staff.
Stayed in March 2024
Reviewed: 26 March 2024
James
United KingdomI ordered my meal from the menu and was told the venison had run out. Then i tried to order ribeye steak and was told that had run out as well. It was a Friday night at 8 o'clock. I had a starter and opted for the chipshop . Very disappointed.
Hotel was lovely and welcoming. The room was lovely and clean. . Very nice
Stayed in March 2024
Reviewed: 25 March 2024
Robyn
United KingdomLovely staff, atmosphere and overall experience
Stayed in March 2024
Reviewed: 25 March 2024
Chloe
United KingdomThere’s nothing bad I can think of
The hotel and room were clean, everywhere in the building smelt lovely and clean. The shower was absolutely fantastic
Stayed in March 2024
Reviewed: 25 March 2024
Sarah
United KingdomThe gym is pretty rubbish but at least they have one. It doesn't open until 7am and it always annoy me that I need to go to reception to ask them to open it. Food is very expensive but it is good
The rooms are really comfortable and lovely. I stay here regularly. Staff are always pleasant and helpful. Food is pretty good.
Stayed in February 2024
Reviewed: 25 March 2024
David
United KingdomAlarmingly heavy door (325) , a bit short of hanging space/drawers
Relaxing lighting, great shower
Stayed in March 2024
Reviewed: 24 March 2024
Laura
United KingdomN/A
Stunning hotel and very clean.
Stayed in March 2024
Reviewed: 24 March 2024
Inmaculada
United KingdomThe restaurant is a bit pricey, but you do pay for what you get as it is quite fancy (There were several people there that had come expressively for the restaurant, not staying at the hotel). Last time there were very comfortable bath robes that gave it that luxury touch, but there weren´t any this time, which was a bit dissapointing. You also need to pay an extra 50 pounds deposit on arrival, which makes the check out process a bit slower (although we put this money towards dinner bill payment).
The receptionists were very informative and helpful. The restaurant ambiance is marvellous and the waiters are really great, food was exquisite. The room is really spacious and the bed is very comfortable as well as well cleaned. Good size car park to be used for free by customers. Good location when going to the airport.
Stayed in March 2024
Reviewed: 19 March 2024
Nicola
United KingdomN/A
Everything from the room to the food. The staff were first class
Stayed in March 2024
Reviewed: 19 March 2024
Mary
United KingdomProblem with sound on TV resolved very quickly
Stayed in March 2024
Reviewed: 18 March 2024
David
United KingdomLovely hotel
Stayed in March 2024
Reviewed: 17 March 2024
Lynn
United KingdomHad great time rooms were lovley got the bus to Edinburgh.
Stayed in February 2024
Reviewed: 11 March 2024
Steven
United KingdomWell places and lovely inside
Stayed in March 2024
Reviewed: 11 March 2024
Sue
United KingdomThe comfort and style
Stayed in January 2024
Reviewed: 10 March 2024
Ishrat
United KingdomCame here for our mini moon and it was an amazing hotel
Stayed in March 2024
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