32-34 Henry Street, Liverpool, L1 5BS, United Kingdom
#90 of 108 hotels in Liverpool
Guests' ChoiceBased on 2780 hotel reviews
7.0Cleanliness
7.5
Comfort
7.5
Location
8.6
Facilities
7.2
Staff
8.7
Value for money
7.7
Free Wifi
6.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
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End of dialog contentReviewed: June 18, 2024
Jade
United KingdomJust a little upgrade to no spring mattresses and something just a little softer as bedding. Just a bed for me is what I’m paying for, somewhere to get a comfy sleep.
I think this place would be absolutely perfect for the cost (the cost when Taylor Swift isn’t in town as that obviously pushed all the prices up) IF they changes the mattresses and bedding. Then the room size itself, the staff, bathroom and little coffee bits is really lovely.
Stayed in June 2024
Reviewed: June 17, 2024
Keiron
United KingdomNothing
Clean and tidy
Stayed in June 2024
Reviewed: June 16, 2024
Enrique
NetherlandsNot a big deal but the room wasn't clean when I checked in and after the first night my room didn't get cleaned...
The location is good and the staff is friendly and helpful
Stayed in May 2024
Reviewed: June 16, 2024
Paul
United KingdomUncomfortable bed
Friendly staff perfect location just room a bit cramped and uncomfortable bed , but room was clean and serviceable
Stayed in May 2024
Reviewed: June 14, 2024
Margaret
United KingdomThet run out of milk so had to drink water on second day couldn't have a coffee staff we're sorry but it's not goid enough
Stayed in June 2024
Reviewed: June 13, 2024
Jones
United Kingdommattress had springs sticking out of it
location
Stayed in June 2024
Reviewed: June 11, 2024
Simon
United KingdomGood hotel great location
Stayed in June 2024
Reviewed: June 11, 2024
Zara
United KingdomJust needed a little maintenance. Bed creeked, and the door had to be slammed to close it. Also, lights in the corridor stayed on all night, which disturbed me a little
Just what we needed. Polite and friendly staff. Great location. Room had everything you'd expect. Bed was really comfy
Stayed in June 2024
Reviewed: June 10, 2024
Francesco
United KingdomThe lady at reception wasn’t very helpful and welcoming on arrival, whereas her male counterparts were professional and very friendly when we asked for information
Location
Stayed in June 2024
Reviewed: June 10, 2024
Sanaz
United Kingdom1. Even though the location was easy to find the very unusual thing was about the reception area, which was somewhere like a bar or restaurant, so it was very confusing at the moment. 2. The hygiene of the bed was not good 3. The heater was working at first and after 5-10 minutes didn’t work so the room was cold at night 4. I believe if you are not used to staying in rooms without windows, it will be very hard for you, my room was in the -2 without windows very small and tiny. ( if you are so sensitive it is impossible to stay) 5. You can hear voices from outside very easily
If your goal is to only sleep for 5-6 hrs it is worthy. The location was good. Facilities such as hair dryer or coffee or many towels Worth the money. Even though my room was in -2 floor my telephone internet was working
Stayed in June 2024
Reviewed: June 8, 2024
Chris
New ZealandGreat facilities, clean, great location
Stayed in June 2024
Reviewed: June 3, 2024
Jia
MalaysiaHeater didn't work well. The room is tiny. Location is a bit dodgy but it's reasonable for the price.
Price is affordable, staff is helpful. Toilet is spacious.
Stayed in March 2024
Reviewed: May 28, 2024
Jacqueline
United KingdomSaid it was soundproof could hear couple next door at 2am
Location and clean and modern
Stayed in May 2024
Reviewed: May 27, 2024
Graham
United KingdomBed was a little high and a small shower
Good location and it did the job
Stayed in May 2024
Reviewed: May 27, 2024
Sophie
United KingdomRoom was very small with not a lot of space.
The location was great for us and a clean hotel
Stayed in March 2024
Reviewed: May 25, 2024
Mark
United KingdomIf less mobile stairs down to rooms may be difficult
Great staff and location Rooms are what you expect ie no window which is fine Very clean
Stayed in May 2024
Reviewed: May 22, 2024
Bob
United KingdomGave me a room with a busted door. Had to nag to get a different one.
Location, efficiency of room
Stayed in May 2024
Reviewed: May 21, 2024
Wyatt
United KingdomIt was so lovely to be greeted with a big smile and a great conversation from the lady behind the reception desk, it made my stay 👍🏻
Stayed in May 2024
Reviewed: May 21, 2024
John
United KingdomNothing especially
Central location , friendly staff and quite peaceful
Stayed in May 2024
Reviewed: May 20, 2024
Carl
United KingdomThis is 5 minutes from Matthew Street, 10 mins from Lime Street, couldn't really ask for more at the price. Yes it is a box and no, there was no window, but I was only sleeping there. And the WiFi was strong enough to do some work.
Stayed in May 2024
Reviewed: May 17, 2024
Elizabeth
United KingdomLack of windows
Stayed in May 2024
Reviewed: May 16, 2024
David
United KingdomThe only negative was a missing remote control for the TV but it worked from the buttons on the side
I knew about Pods from TV but didn’t think they would work in Britain, I guess I was wrong. The bed was big enough, the bathroom was big enough and there was plenty of storage space. No windows didn’t matter I didn’t need a view, the air conditioner kept the room cool. For my needs it was perfect.
Stayed in May 2024
Reviewed: May 14, 2024
Peter
United KingdomNo WiFi in room
Price and location
Stayed in May 2024
Reviewed: May 10, 2024
Saffron
United KingdomMattress was tired Couldn't get hot water in shower
Central location Compact but good rooms, A bit like a cabin on a boat
Stayed in May 2024
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