Their showers have no grab rails and entry and exit involves negotiating a 9" step, no good for people with restricted mobility. I can only sit in the cubicle doorway.

Great location, super cheap bar, friendly and welcoming staff.

Stayed in June 2024

Superb breakfast Staff friendly

Stayed in June 2024

The only con was that even with high ceilings you could hear the people above walking around quite heavily so we had a very early awakening on Sunday morning

Really spacious, lovely room with big bed and sofa as well as a smart TV. The bathroom was also great with a bath and shower! We wished we stayed longer!

Stayed in June 2024

Cleaning should be improved in the window area and we can see small plants and mould over the area.

Service

Stayed in June 2024

Shower pressure was average.

Staff were super nice and helpful, the room size was immense and the location was great both near the beach and main town. Breakfast was great value for money.

Stayed in May 2024

room very comfortable, breakfast excellent, staff helpful

Stayed in May 2024

The mattress was a bit on the soft side and wasn't the most comfortable.

Really good hotel, very good location for work and only a stones throw away from the front. The rooms were comfortable, clean and had everything needed. Also had a good shower.

Stayed in May 2024

Low water pressure for shower

Stayed in May 2024

Beautiful hotel with lovely art on the walls, in the lounge downstairs. Comfortable rooms, spacious and beautiful.

Stayed in May 2024

Excellent location for our event. The breakfast was really good value. The staff were very helpful.

Stayed in May 2024

Lovely staff who were very helpful and friendly, I will definitely stay here again. Excellent location

Stayed in May 2024

Likd all of it.

Lovely large clean room. Lovely cooked breakfast. And staff were very friendly

Stayed in May 2024

On this visit I was taken ill with a severe chest infection. I'd paid for breakfast on both days but realised that it would be impossible for me to stay. I phoned and left a message, requesting that instead of a breakfast on the Saturday morning, would it be possible for them to make me a sandwich to take on the road? Eventually a chambermaid came to my door and although I repeated my request...it was obvious that I wasn't going to get any help in this? I ended up going to a nearby shop and buying what I needed and decided to stay that Saturday and departed the hotel at 03:00 on the Sunday morning.

This is one of my favourite hotels in Eastbourne, it is in a great location, unfortunately on this visit, my favourite bar...The Stage Door, was shut for refurbishment....but that's not the fault of this hotel. Very friendly staff and outside of Wetherspoons, offers quite astonishingly cheap prices in the little bar.

Stayed in April 2024

Small bath towels!

Friendly and helpful staff. Perfect location for me and my interests. good sized rooms.

Stayed in April 2024

No net curtain across the window to preserve decency meant having to think about where to undress or do it in the dark

It was basic, but full of vibrant art work. Staff were very helpful

Stayed in April 2024

Location and common parts

Stayed in April 2024

Not a lot.....it's pretty much perfect

This is my third time here, but I find it very relaxing, and there is lovely art works, in the rooms, and the building generally. The atmosphere is very calm, and the staff is very easy to approach, and normally solve must problem. The breakfast menu is very simple, but is freshly made for, by the cook, in the morning, and is worth the wait. I was in room 203, which was a single room, was still very comfortable, despite it being a slightly uncomfortable bed, but otherwise happy with my stay, probably be back next year.

Stayed in April 2024

We got the room right above the hotel kitchen and all the smell of cooking trapped in our room, especially during breakfast time. Otherwise, the stay was great.

Location is great and very near to the sea. Front desk staff is very polite, helpful and attentive.

Stayed in March 2024

Breakfast was very good

Stayed in March 2024

Dog barking outside was the only noise irritation and short lived disturbance. Creaky floor in places.

Genuine, polite and accommodating staff when there is opportunity to meet staff. Quiet room, at this time of the year, which enabled a relaxing break alone, clean room and hotel. Two pillows on the single bed are too thin. I felt like a letter in an envelope!!! Bring your own plump pillow or support pillow if needed. I found the bed comfortable. Not too soft, medium firm. Bath quite deep to step into for less mobile or short person. There was a hair dryer, little fan and iron and ironing board in the wardrobe. Relaxing atmosphere and decor in hotel communal lounge areas. Ideal location for walks and exploring surrounding area. No banging/slamming doors during my stay! Hooray!!

Stayed in March 2024

Jus my the view from the room that was my only disappointment

I was disappointed only with the view the staff and hotel were very pleasant and I enjoyed my stay The staff where lovely and made the stay even more enjoyable

Stayed in March 2024

Needs a bit of maintenance

Good location for both the beach and city centre. Good size room and excellent customer service from the staff I interacted with. The breakfast was fab as well.

Stayed in March 2024

It was central to everything

Stayed in March 2024

Staff not available to give parking ticket or to discuss possible early check-in until after official check in time although listing indicated otherwise.

Well situated. Clean and comfortable room.

Stayed in February 2024