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  5. Reviews of Custom House Apartments

Reviews of Custom House Apartments

22 Merchants Quay, Newry, BT35 6AH, United Kingdom

#13 of 47 hotels in Newry

Guests' Choice

Review score

Based on 61 apartment reviews

9.3

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.9

  • Location

    9.6

  • Facilities

    9.5

  • Staff

    9.2

  • Value for money

    8.8

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 17 May 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Check in part

    Lovely place stay. Parking available room spotless quiet area for town center

    Stayed in March 2024

  • Reviewed: 13 May 2024

    10
    Enjoyed every minute definitely be back if were up that way again
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Arrived early as pre arranged code didnt work kind lady from dentist practice helped and let us in,

    Was very well located spotless clean everything we wanted

    Stayed in May 2024

  • Reviewed: 16 April 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    I loved everything about it . We couldn't fault it in any way ..

    These apartments were definitely one of the best apartments I've ever stayed in . Location was brilliant . There were spotless . I would 110% recommend these to anyone .. wil definitely be booking again .

    Stayed in April 2024

  • Reviewed: 8 April 2024

    10
    Excellent weekend and we will definitely be back
    • Group
    • Deluxe Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Property was excellent,spotless and clean and very central to all amenities.

    Stayed in April 2024

  • Reviewed: 21 March 2024

    9.0
    Fantastic Stay
    • Leisure trip
    • Couple
    • Deluxe Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Small issues 1. No 'normal tv' just Netflix/YouTube etc 2. Shower pressure wasn't great

    Amazing location, great size. Very comfortable and spacious. 100% will book again

    Stayed in February 2024

  • Reviewed: 19 March 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Deluxe Apartment
    • Stayed 2 nights
    • Submitted via mobile

    We loved everything about the apartment. The street was quite noisy at night as there's a late night bar nearby so bring your earplugs and you'll be fine🙂

    Lovely apartment. Very clean and very central for shops, pubs, restaurants etc. Beautifully decorated and has all the facilities you need. Free parking also available

    Stayed in March 2024

  • Reviewed: 2 January 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 2 nights

    Excellent location, very quiet and comfortable with excellent parking.

    Stayed in December 2023

  • Reviewed: 2 January 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Deluxe Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The radiator in the twin room wasn't working. Very cold

    The apartment was beautiful. Everything you needed and right in the center of Newry. The balcony was an added touch especially watching the fireworks on new years eve.

    Stayed in January 2024

  • Reviewed: 14 December 2023

    10
    We had a great time. Would definitely recommend it. 10/10
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The location was fantastic. It was so easy to access. It was exactly like the pictures on booking.com . I was very impressed. We go to Newry a few times a year and we always stay in a hotel. I now have a new place to stay. We thoroughly enjoyed our stay and can’t wait to return

    Stayed in December 2023

  • Reviewed: 8 December 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Apartment
    • Stayed 7 nights
    • Submitted via mobile

    It's the second time I've stayed here and I don't regret it. The apartment is very nice and it's a few minutes from the bus station

    Stayed in November 2023

  • Reviewed: 19 November 2023

    10
    Ideal place for a friends get together, comfortable and relaxing with plenty of space.
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Everything was perfect

    The apartment was fabulous, very relaxing with a an amazing view from the balcony over the river and canal. The location was very central, 2 minutes from the bus station. Loads of nice places to eat close by. Would definitely stay there again.

    Stayed in November 2023

  • Reviewed: 16 November 2023

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Everything

    Stayed in November 2023

  • Reviewed: 25 October 2023

    10
    Beautiful flat, excellent location
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Lift in the building was really slow. Quicker to walk up the stairs

    Beautiful flat in a great location in the centre of Newry. Big balcony overlooking the canal. Right next to shops, restaurants & bus station. Spotless with everything you'd need. There was even some mini bottles of wine for us along with the tea, coffee and water. Easy to check in with the code.

    Stayed in October 2023

  • Reviewed: 17 October 2023

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The lift up to 2nd floor was v slow though v few in the building. Entrance to t apartments is round the back n though lights came on its a bit isolated going around t back especially at night after being out.

    The apartment was super modern and the location was excellent. There was water n wine left for us on arrival - lovely touch.Access to parking at the apartment was excellent. The view from apartment was fab with lovely balconies off t rooms.

    Stayed in October 2023

  • Reviewed: 6 September 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Apartment
    • Stayed 7 nights
    • Submitted via mobile

    I liked it very much, the apartment is super beautiful and has everything you need.

    Stayed in September 2023

  • Reviewed: 22 August 2023

    10
    Fantastic stay and would love to be back!
    • Business trip
    • Family with young children
    • Deluxe Apartment
    • Stayed 26 nights
    • Submitted via mobile

    None

    The property is beautiful! Well-kept and beautifully designed. They were very responsive, especially Grace who attended to all our queries with urgency. Located in central part of Newry with lots near restaurants and supermarkets. It was also near the bus stop.

    Stayed in August 2023

  • Reviewed: 13 August 2023

    10
    Central and close to all the shops and night life.
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    It was central to the town and no need for the car. There was 2 large bedrooms with a big kitchen and dining area. The balcony had a nice view of the area.

    Stayed in August 2023

  • Reviewed: 1 June 2023

    10
    Will call again
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Everything was good

    Great safe location with ample parking near to all facilities inc shopping and restaurant s . Apartment itself was immaculate and spacious top class , with everything you need for a self catering experience

    Stayed in May 2023

  • Reviewed: 26 May 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Liked everything about apparment well quipped out lovely and clean would stay again and good location Brilliant 👏

    Stayed in May 2023

  • Reviewed: 1 May 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The only thing I didn’t like was there were no blackout curtains to block the sunlight.

    it was clean, very Morden looking and extremely comfortable

    Stayed in May 2023

  • Reviewed: 9 April 2023

    10
    beautiful apartments in the centre of Newry
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    plenty of parking, central location to Newry

    Stayed in April 2023

  • Reviewed: 8 April 2023

    8.0
    It is a lovely apartment but needs more kit and info as to what ‘serviced’ includes.
    • Business trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 13 nights
    • Submitted via mobile

    Ridiculously short on cutlery, plates and glasses. Exactly 4 of everything. Had to go and buy extra mugs and cutlery. No coffee or side tables in lounge room-had to leave drinks etc on the floor. And it was a described as a ‘serviced’ apartment. Not certain what they meant by that. Sheets and towels changed once in 13 nights. And on that one occasion I found the wet towels in the washing machine a day later. Just started washing the towels myself.

    Location great, lovely finishes, generously sized apartment.

    Stayed in April 2023

  • Reviewed: 17 October 2022

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Everything. Apartment was clean and tidy

    Stayed in October 2022

  • Reviewed: 25 July 2022

    10
    Birthday weekend
    • Couple
    • Deluxe Apartment
    • Stayed 3 nights
    • Submitted via mobile

    If I could give it 10 stars I would, Check in was great, communication with the staff was excellent! Location was perfect, close to pub's, bars, restaurants, shopping centres, bus station a 20 second walk away.. Now The apartment.. well what can I say.. WOW!!! Absolutely stunning!! Spotless clean (I mean immaculate) fresh, decor was beautiful, so cosy and homely.. Livingroom/kitchen was just perfect and comfortable, 2 beautifully decorated bedrooms with tv's, remote control blinds.. Air con in living area and both bedrooms (perfect because it was very warm) We spent 3 nights here for my husbands birthday and it was absolutely amazing.. The 2 wee bottles of prosecco was a lovely wee touch (Thank you Julie-Ann 😊) What a weekend! Would 100% stay here again 😊😊

    Stayed in July 2022

Showing 1 – 25

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