The lift was shoogly and noisy - got a fright with the rattly noise so took the stairs mostly. The pool was a bit cloudy on the Wednesday evening but much clearer on the Friday morning.

The staff were friendly, the room was spacious and the bed was comfy. The leisure staff were lovely, the pool was big and the food in the cocktail Bar was delicious. Had a great massage too.

Stayed in May 2024

Decor a bit tired. Food & drink extortionately overpriced

Friendly staff & a traditional hotel with reasonable facilities in

Stayed in May 2024

Outdated and lots of dust/dirt

Good breakfast and good pool

Stayed in May 2024

Noise from the very old lift was awful. No breakfast tea bags in the room. Restaurant was disappointing. No one to be seen a check out.

Lovely comfy bed, plillows & fluffy towels. Good breakfast.

Stayed in May 2024

Beds very uncomfortable

Good spa

Stayed in May 2024

The only thing i did not like was that the carpets in hallways; in places the carpets were grimy and a little dirty. The times of the swimming pool were not open on one of the mornings which was the only time I had to swim! I fel it was an unfortunate coincidence.

The breakfast was great. All of the evening meals good. The staff were exemplary-they moved me to another room as the initial kingsize was too big and i moved into a smaller more comfortable room.

Stayed in April 2024

Room - no biscuits with tea & coffee, no conditioner or body lotion Spa - lack of family changing at spa, child protection, expected to send unsupervised child in to a male changing room to strip, dry and dress Lifts - feels unsafe, lift at spa broken

Positive - location, lovely room, water taps in corridors, friendly and helpful staff, play area

Stayed in April 2024

Felt property a bit tired in places Despite me saying on booking form that I was going to hospital. No one asked how I was. Twice locked out of room. Had to use mobile to call front desk. I had bkd 2 nights& then 1 night. Unfortunately I wasn't told about bedroom lock. Staff did respond quickly

Staff very pleasant On my own but I had supper in lounge. Very tasty. A well humoured group were just leaving after a meal A lady at another table had the best laugh ever. She fairly cheered me up. Really enjoyed my 1st swim in a long time. Might be sn idea to wipe the green mould on the glass door Could be doing with the ceiling being painted

Stayed in April 2024

The set up for the meal was really poor the restaurant was full so we were put In the cocktail bar but there were no seats for us, 2 empty tables but no chairs, we were then squeezed onto a tiny table and the staff were really poor at emptying the tables empty glasses and plates all over the tables!! Empty glasses all over the bar.

Pool sauna and steam were good

Stayed in April 2024

Room was dated and we had to change room because of defects

Food was excellent and gym facilities

Stayed in April 2024

Property looks tired from the outside (main building needs painted and gutters fixed) rooms and bathrooms are dated. Restaurant feels like a dining hall not a proper restaurant.

Lovely location. Great spacious room and bathroom. Lovely staff. Food was delicious.

Stayed in April 2024

Buffet breakfast, tired decor.

Comfort of room

Stayed in April 2024

Rooms need upgrading, felt quite damp and the carpets and curtains looked worn and stained. Pillows were also uncomfortable so we bought some. Buffet breakfast doesn’t work, very disorganised kept waiting for milk, butter etc a good while after our tea and toast was served. Moreover the choices were limited as staff weren’t available to replenish due to lack of staff. The poor staff that were on were lovely but racing around trying to keep up with demand.

Staff are friendly and accommodating, checkin is easy. Location is nice and out of the way of the busy town. Cleaning staff came in to check our room next day and were extremely friendly and once again accommodating. Pool facilities are really handy for families and is the main reason we are returning customers.

Stayed in April 2024

It’s like a hotel that has lacked upkeep. Staff lovely but very inexperienced. Food not great.

Beautiful grounds and location

Stayed in April 2024

Just staffing numbers as this slowed down service.

Breakfast was good but lack of staff slowed service down. Room was fine, leaking toilet was a problem that wasn’t resolved Dinner was okay but menu was limited Staff were very pleasant but too few of them for the number of guests staying at the hotel.

Stayed in April 2024

Wouldn’t say was something we didn’t like, more of an observation, but the room was old fashioned and requires some TLC with decor etc, but was clean and had a comfortable bed. The pool changing rooms could require with some regular cleaning of floors etc with lots of people in and out of them.

Our Hotel stay was value for money. Was a spacious room for the 4 of us, 2x adults, 10&12yr old. Staff were all friendly and helpful. The restaurant food for evening meal was nice and the breakfast was always stocked up with plenty food.

Stayed in April 2024

price of food and drink

Price of room, dog friendly, swimming pool very good

Stayed in April 2024

The hotel is quite dated, and some areas need a bit of a refresh. The tv in our room had no signal. There were broken tiles in the bathroom. There were limited plug sockets that we could use due to the style of plug on lamps etc. The laisure facilities were good but the poolside toilet was in need of some attention. Overall a bit disappointed.

Good location, enjoyed the use of the pool, steam room and sauna, the beds were comfortable and staff friendly.

Stayed in April 2024

The restaurant feels pretty cold and the service was very slow, especially given there were only 4 tables

Staff were friendly and attentive. Fantastic breakfast

Stayed in April 2024

Bizarre plug socket layout in rooms. Why hotels haven't twigged that people charge their phone overnight on a bedside table is beyond me.

Big room, good breakfast, friendly staff and the whole hotel was very clean.

Stayed in April 2024

Bathroom was tired and old.

Spacious rooms.

Stayed in April 2024

No internet room was next to an entrance lots of noise banging hot water pipe very noisy each time it was used. Breakfast was not great tea and coffee served after breakfast was half eaten. Selection not great and not very warm. One family removed all of the pastries. Overall disappointing as such a lively location.

Location was lovely bed was comfortable. Price was good for the stay.

Stayed in April 2024

Nothing all was good.

A bit dated but great staff and value gir money

Stayed in April 2024

Breakfast service was very slow and disorganised but food choice was good and staff were helpful

Location and facilities

Stayed in April 2024