The breakfast wasn't great, tinned fruit and there wasn't any spinach for eggs Florentine and no decent alternative.

Evening meal was excellent. There was a noisy event on, but the staff managed to get us into a quiet part of the restaurant.

Stayed in May 2024

Two extremely small niggles. There was what looked like a small blob of toothpaste left on the sink in the bathroom, maybe a little more attention to detail next time. I had the banoffee bread and butter pudding for dessert. Nice, crispy bread on the top but I feel that the underneath could have done with being cooked for a little longer. That could just be a personal thing though.

Room was lovely, perfect for me. Super comfy bed with soft and firmer pillows, firmer ones were much appreciated. Super shower, very invigorating. As a glasses wearer I absolutely the magnifying bit on the bathroom mirror, what a great idea! I was warned beforehand that there was an event going on but apart from the bar being busy it was great. Once in my room I couldn't hear any noise at all. 10/10.

Stayed in May 2024

It is in a village so access roads are narrow. However to access via A39 was the easiest way to property which is a couple of miles off main road.n

Modern. Well equipped. Good restaurant. Helpful staff.

Stayed in May 2024

Bathroom a little tired

Friendly

Stayed in May 2024

The breakfast arrangements were poor with 2 coffee machines which weren’t working at first, the waitress looked disinterested and had to be prompted by the customers.

Excellent room, location and facilities

Stayed in May 2024

Evening meal was disappointing, average quality roast beef dinner.

Breakfast and location excellent

Stayed in May 2024

The hotel was in a tiny village and had to drive to Wells to go to supermarkets or restaurants.

Breakfast was really nice. The location was idyllic with lovely views, peaceful. The bed was comfortable and staff was polite.

Stayed in May 2024

Hate the pillows too firm for me will take my own the next time I stay

The room was very good and clean

Stayed in May 2024

Nothing

Nice friendly atmosphere and staff

Stayed in April 2024

Nothing really

Spacious room

Stayed in May 2024

Nothing!

Spacious, well equipped room; good choice for breakfast; lovely dinner menu.

Stayed in April 2024

There was a wedding party and we weren't informed. Bar area therefore busy and noisy..understandably but we could not sit and relax as we had hoped - and ended up going elsewhere for evening meal.

Breakfast plentiful with good choices

Stayed in April 2024

Good breakfast, enjoyable dinner, comfortable room, everything clean

Stayed in April 2024

Ongoing Builders work No draft coke zero or Pepsi max Stairs very steep and no lift

Large comfortable room Very friendly

Stayed in April 2024

Felt the charge per dog was excessive as they didn't get any dog bed bowl or treats where other hotels have done in the passed. If nothing provided feel should be half the amount charged at present

The vibe was very relaxed and chill, room was very tasteful, food was excellent overall stay was great!

Stayed in April 2024

Maybe need a few more staff as the wait seems to be longer than most places

Breakfast was very nice, I enjoyed the different themes for dinner (curry night, steak night). Room was very spacious and was grateful for the bath in the room

Stayed in April 2024

Very clean well presented hotel. All staff were very friendly and helpful and good food

Stayed in April 2024

A little disappointed with breakfast choice, I would have liked a low fat/calorie option. Having said we were happy with our choices. The only other point I would make there is no sign to say where reception is on arrival and we had to ask the lady in hair dressers where to go.

The staff were friendly and efficient. The room was large and comfortable, with a lovely view towards Glastonbury Tor. We ate there 3 nights running, 2 nights there were special meal offers which excellent value for money. The curry on Thu night was delicious

Stayed in April 2024

Walk to reception, being disabled a bit of a hike with luggage. Also could use a lift or somewhere on website to request a ground floor room but the young man on reception was great and carried our luggage up for us.

Situation for local attractions. Good for food not having to go out.

Stayed in April 2024

Felt food menus are limited- we have dinner the one night and lunch the one day

Rooms are excellent

Stayed in April 2024

Not a single thing! Well the weather was rubbish but we can't hold Crossways responsible for that.

One of the least "stuffy" hotels we've stayed in with a very relaxed atmosphere. The breakfasts were amazing with plenty of choice and the evening meals which we sampled during our stay were wonderful too! All of the staff were very helpful and polite.

Stayed in April 2024

No ceiling lights in the room which made it very difficult to work. Had to move bedside lamps.

Staff very helpful and welcoming. Breakfast was lovely though could not use the second breakfast as timings later due to Bank Holiday which was disappointing.

Stayed in March 2024

Very difficult to find a socket to charge a mobile phone. Had to move the furniture in the bedroom to find a socket

Stayed in April 2024

The pillow were flat, lumpy, and hard, we did bring this up, but we're told they we only purchased a month before. This didn't change that they were flat, lumpy, and hard. I assumed we would have a walk in shower which was on all the booking.com images but we had a rather tired looking bath with shower, on reading the notes some have baths but i though that was in addion to, not instead of a walk in shower, we have mobility issues and couldn't clime over the bath so this was dissapointing. The bathroom towel rail was on the whole time but didn't get warm, nor did the bathroom. You only seem to be able to have all the lights on in the room or none of the lights on, you can't have one bedside light on for example. My husband enjoyed his main meal in the restaurant, unfortunately I did not enjoy mine.

Lovley friendly helpful staff on the whole. Plenty of parking. Spacious room. Good selection for breakfast. Was fairly quiet.

Stayed in March 2024