Towels were frayed. Room was super basic in decor and amenities. Could be more special with just a few inexpensive design touches. Bottled water, a small fridge, and luggage racks are needed in the room. At least 2 USB ports would also be helpful.

Room 305 has a spectacular view of a stork’s nest just across the street. Sweet little balcony to sit and watch them. The location is fantastic - in old Faro next to the marina. Near the train and bus stations. You can walk to all that you need and some amazing sights. The staff were friendly and helpful. My friend needed a taxi at 4am for a 6am flight. We prearranged it (recommended) and he showed up on time and ready to help with the luggage.

Stayed in May 2024

The breakfast was disorganised. We were advised that breakfast would be served at 8.00 but the staff did not start preparing breakfast till 8.00. So we had to rush our food as we had to catch a bus. The food was ok.

The bedroom was large, clean and included lovely toiletries. It's well situated for exploring Faro.

Stayed in May 2024

N/a

Great location. Well air conditioned. Very Clean. Good breakfast. Amazing staff.

Stayed in April 2024

room was incredibly dark unless all lamps and reading lights were on - one dim ceiling light in the main room and the only window looked out on an aircon bank and into the hall so someone looking out that window in the main hall could see into my room through that window. couldn't get TV to work. shower didn't drain properly so pools of water everywhere. mattress very uncomfortable.

location was magnificent also, nice pillows the staff were nice, restaurant downstairs was nice.

Stayed in May 2024

A bit run down....toilet seat didn't fit. Hairdryer hanging off the wall. Room was very dark. Hall carpets had stains on them. Breakfast took forever to be served.

Good central location

Stayed in May 2024

Faro

Great location. Comfortable beds and reasonably clean. The room is quite modern,it's just that everything looks like it's seen better days.

Stayed in May 2024

Small item the rooms need a full length mirror

Amazing staff

Stayed in May 2024

N/A

Excellent location, decent bed/pillow. Safe/fridge an loads of channels on the TV. Good shower

Stayed in May 2024

The bedroom window didn't close properly so noise from outside kept us awake as the hotel is central to restaurants etc. There seemed to be lack of build quality from a recent refurbishment with wall mounted bits such as towel hook, hanging off the wall. For some strange reason, the toilet seats didn't fit the bases. Our room and our friends room were the same.

Our room was a great size and spacious and lovely and cool with aircon. The bathroom was clean and all of the Toiletries were provided.

Stayed in May 2024

At night it gets noisy, as it's right in the city center where people stay late at night to have dinner, talk loudly etc. Also, the building next to the hotel is being renovated and some noise came from there too. Some of the reception staff have modest English language skills, but it was fine in the end :)

Location is excellent, right in the city center and a few steps from many restuarants and shops. The staff was helpful and friendly. The room was nice and clean, just like in the picture.

Stayed in April 2024

Central location

Stayed in May 2024

Taxi was not able to drop off at property-only small walk around corner from main drag though . The ONLY MAJOR problem was incredibly noise at night from partiers in street below . No sleep at all!

Very clean , modern updated rooms. Very spacious as well

Stayed in May 2024

Well located. Good hotel for our one night in faro

Stayed in April 2024

Service the air con unit. It was blowing out black fluff. Mild complaint

Location is ideal. Right in centre. Staff are lovely. Room lovely and spacious. Value for money

Stayed in May 2024

Central location. Easy check in

Stayed in May 2024

Three flights of steep stairs with no elevator. Anyone who can’t climb stairs would not be able to stay here

Loved the location. So close to trams and train station

Stayed in May 2024

Reception isn't staffed all the time. Fair enough. But please answer the bell when its pressed. Had to search out staff for help to leave bags/checkin/checkout/collect bags. I know the room was cleaned as there was a strong bleach smell which never really dispersed. No ability to make a cuppa. Mini fridge barely cool. Unusual bathroom setup. Shower one side of small balcony and tiolet and hand basin other side.

Bed was very comfortable.

Stayed in April 2024

The rooms were very dark.

Stayed in April 2024

Asking for city tax

Location

Stayed in April 2024

Nothing

Good size room and bathroom Good food Great location

Stayed in April 2024

When we booked in was told breakfast was free. Next morning went down for breakfast and was told by the same person that it was €10. For that price it was ok but need to make sure you get the food and drinks in the order you want it. No tea facilities in room which were advertised and toiletries poor.

Location was very good very central for bars restaurants old town and the bus station. Very close to port.

Stayed in April 2024

The room was in a really poor state. The walls have all kinds of dirty marks and scuffs all over them, some of them seemingly liquid stains of past guests. I dread to think… There are large patches of unpainted filler, jagged edges, one of the drawers in the wardrobe was off the runner, the toilet seat was misaligned, the shower head holder didn’t hold position, the soap stand was a snapped piece of plastic, the bathroom tap was loose, the furniture is scuffed and poor quality flat pack which was delaminating, the lamp by the bed didn’t work and some of the light switches just did nothing. The hall landing that my room was on stunk of stale foul smell, and the room smelt of musky damp. The floor mat in the bathroom was frayed. The actual quality of the room was frankly embarrassing. It was a fine place for me to touch down and sleep, shower and refresh as a solo traveller, but if I was with others I’d regret the booking. A significant concern of mine was when I arrived reception was not staffed, and left unprotected on the desk was printed copies of all of the day’s bookings, complete with all of the customer data in plain sight and easily able to be taken, photographed, copied down. Data security is important, but apparently not here. The hotel is also in close proximity to the airport, and on the flight path. I’d recommend sleeping with the windows closed as when the first flights come over in the early morning, they’ll probably wake you up!

The location is good, although it was quite hard to find. The location on Google Maps et al is to a larger hotel nearby. This place is tucked away down a side street. Clearer directions would be helpful. The location is good, just a few seconds walk out to the water and easy access to shops, transport, etc. The AC is very effective and cools the room right down. The bed was oddly comfortable despite first impressions, and I slept really well.

Stayed in April 2024

Bed not very comfortable, bathroom shower screen too narrow so floor floods too easily.

Location is good,

Stayed in April 2024

No one at restaurant to serve breakfast. Couldn't find any staff members.

Family room worked really well.

Stayed in March 2024