Hotel very tired looking, thread bear carpets. Dirty skirting boards. Tiles on the bathroom floor cracked. Felt place needs a major make over. Also check in time on booking form 1400, turned up at 1440 and was told check in didn't start until 1500. However, there was a notice on the check in desk that check in was 2pm. The girl checking me in just said " oh we don't use that, check in is 3pm " Photos show's the place Clean and tidy, we didn't find that.

Breakfast was nice

Stayed in April 2024

Noise in corridors through the night

Cooked breakfast nice bonus

Stayed in March 2024

Room size Electrical outlets too near floor. Kettle needs to be placed on floor to use. Shower tepid water, Room ambience overall - needs to be updated.

Traditional cultural environment. Friendly staff. Breakfast options. Location. Good vibe overall.

Stayed in April 2024

I liked everything about my stay, and was happy that the facilities in the room matched the amount paid - good value for money.

Really good atmosphere in the hotel. I didn't have the opportunity to take breakfast during my stay, although I had an evening meal on both nights which was good value. The staff were very helpful and friendly. Close to Crookston station making it readily accessible.

Stayed in April 2024

The room was basic which reflected on the price the room had a shower and sink but no wc, which was along the hall which was ok but the lock on the door was jammed and did'nt work

The bar was a busy place and the location was good very close to railway station

Stayed in April 2024

Hadn't realised there was a karaoke/live music night and I was directly above. Fortunately music ended at midnight but a room further away, or another hotel, would have made sleep easier. Would have joined in usually but was hiking and swimming the next day so missed my beauty sleep!

Easy parking and breakfast included was a great bonus. Room had it's own shower when it had advertised shared bathroom so that was a pleasant surprise. The decor is v lovely and all the staff were friendly.

Stayed in March 2024

Wifi didn’t reach my room

The staff were excellent

Stayed in April 2024

Very easy to walk to Ross Hall hospital . Basic but all I needed . clean and very good price

Stayed in April 2024

Nothing

Good place to stay and train station 100 meters away so easy access to places. Breakfast included which was a bonus.

Stayed in April 2024

The only issue was the lack of hot water at the shower

Staff were very friendly

Stayed in April 2024

Staff were very helpful and friendly and the food was good breakfast in the morning was good.

Stayed in March 2024

It was too warm in the room, A bit noisy from the bar downstairs, but managed.

The breakfast was nice, but the toom was a bit warm and the bed could of been a bit longer.

Stayed in April 2024

The shower cubicle wasn't clean enough, the bath mat was moldy!

Good staff, breakfast

Stayed in March 2024

Only shower and sink in the room, actual toilet was outside the room shared between few other rooms. Very thin walls between rooms.

Good location, free car park and friendly and helpful staff.

Stayed in March 2024

Value for money.

Stayed in March 2024

Stopped there many years ago regularly , but stopped due to the fact of very rarely any hot water for a wash or shower. Over TEN years ago it’s still the same 😡

Friendly people

Stayed in March 2024

The guy cleaning the rooms in the morning was chapping the door at 9.30am and checkout wasn't till 11am. And good luck waking up the night porter if your staying out late. Other than that it was great.

The room the bar staff the morning breakfast staff all very pleasant.

Stayed in March 2024

Very cold in room Dated old furniture Lack of hot water

Location was good for what we wanted bar in hotel was good

Stayed in March 2024

Room a little tired, but clean. Oddly the room radiator was right next to the bed!

Good location, friendly staff. I didn't have a chance to sample the food or bar as it was very busy, and I was too tired.

Stayed in February 2024

Decor in rooms needs freshened and hall needs more lights too dark all that dark would needs too go everywheŕe

Personally ilike a english breakfast continental didnt like

Stayed in January 2024

Very noisy

Central for Ross Hall Hospital

Stayed in January 2024

Hot water wasn't happening but may have been at end of heavy usage by others? TV didn't work but wasn't staying in room to watch tv so not affected by lack of viewing. Noise from wedding party on a Saturday night in Glasgow to be expected but didn't bother me.

Fantastic helpful staff. Had a piper to welcome us (was for another party) but we enjoyed it too. Great atmosphere in bar area. Food was exceptionally good. Breakfast was continental and adequate.

Stayed in November 2023

Great location, friendly staff, clean hotel, room was just as described.

Stayed in November 2023

Single beds too small duvets too short

Friendly hosts

Stayed in December 2023