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  4. Reviews of Cranbrook House Apartments - Near Ice Arena

Reviews of Cranbrook House Apartments - Near Ice Arena 4 stars

Cranbrook Street, Hockley, Nottingham, NG1 1ES, United Kingdom

#96 of 314 Holiday rentals in Nottingham

Guests' Choice

Review score

Based on 212 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    9.2

  • Facilities

    8.3

  • Staff

    8.4

  • Value for money

    8.6

  • Free WiFi

    8.8

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Showing 76 – 100

  • Reviewed: 23 December 2023

    10
    Absolutely amazing
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Absolutely amazing. Very clean Fully furnished and equipped apartment. Apartments only few minutes to walk to Victoria shoping centre. Highly recommended 👌

    Stayed in December 2023

  • Reviewed: 18 December 2023

    10
    I had an extremely comfortable stay and would highly recommend
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    Very clean and comfortable

    Stayed in December 2023

  • Reviewed: 20 November 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    The only thing was the code for the door did nt work n no trade button on door, lucky the cleaner was near the door they let us in, n when got back at night lucky they was some one there to let us back in,

    The whole apartment was grt location grt

    Stayed in November 2023

  • Reviewed: 2 November 2023

    2.0
    Very poor
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The window in one of the bedrooms was broken leading to sleepless nights. Facilities were very poor. Avoid.

    Location

    Stayed in October 2023

  • Reviewed: 30 October 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Very nice and clean house. Close to everything.

    Stayed in October 2023

  • Reviewed: 20 September 2023

    10
    Excellent accommodation for our short trip
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 2 nights

    Nothin bad to review

    Excellent location and facilities. Lovely view of the city

    Stayed in July 2023

  • Reviewed: 18 September 2023

    3.0
    Nice flat with let’s downs
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    The flush didn’t work properly, the wifi didn’t work, the tv didn’t work, and the building was covered in scaffolding which ruined the view and wasn’t advertised.

    It was nice and clean also close to he city centre

    Stayed in September 2023

  • Reviewed: 17 September 2023

    6.0
    Location ok, 10 minutes from the tram
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    The toilet system (as above)

    The facilities offered were good. The toilet flush was terrible, you needed an instruction manual. A serviceman came to look at this and said some parts within the cistern in the wall were rusted

    Stayed in July 2023

  • Reviewed: 17 September 2023

    10
    Amazing!
    • Leisure trip
    • People with friends
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    There was nothing we didn't like about the apartment. The only shame was that the parking wasn't open as would have been alot easier but it was only a 5minute walk to the other parking

    Beautiful apartment! Literally had no faults! So lovely and clean and we would 1000% stay here again!

    Stayed in September 2023

  • Reviewed: 2 September 2023

    10
    place was amazing
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    nothing

    very clean and great apartment

    Stayed in September 2023

  • Reviewed: 21 August 2023

    10
    Perfect
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    More toilet role would have been great only had 2

    Location was perfect! Didn’t want to leave!

    Stayed in August 2023

  • Reviewed: 21 August 2023

    1.0
    staff careless to check the status of the appartment
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night

    Three balcony doors can not be locked and the building is under construction , people can enter the apartment easily , we felt not safe . There was no TV and internet , the TV power has un-pluged . The Wifi SSID can not be found according to the router label , there is no instruction how to access the Wifi. We had tried similar SSID with router label password , finally we failed. There is no reminder , the parking is under construction when I booked it , I got an email for parking unavailable before a day to move in.

    Stayed in August 2023

  • Reviewed: 14 August 2023

    10
    Exceptional
    • Leisure trip
    • People with friends
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    No cutlery only 1 fork

    All was good

    Stayed in August 2023

  • Reviewed: 9 August 2023

    3.0
    Large apartment - suitable for a family. Ensure the building is not still undergoing renovations.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night

    The building is undergoing renovations on the outside. They were literally using a jack hammer on the outside of the building, (not just on ground level), they were removing the cladding on the outside of the building. This started at 7am and was a really loud and intense noise. I've lived through home renovations and lived in cities all my life, so I'm used to noise - but this was unbearable; we had to leave the apartment as soon as we could. They didn't supply any t-bags, coffee, milk or anything like that - such a small thing, but we all need a cup of tea or coffee first thing in the morning! Particularly when you get woken up at 7am from that noise!

    The apartment was large and well appointed. It had all the basics covered. It was a great location close to the city center and the arena. Spacious living and kitchen area with large picture windows overlooking the city.

    Stayed in July 2023

  • Reviewed: 4 August 2023

    6.0
    Great location.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Drafty

    Location

    Stayed in July 2023

  • Reviewed: 26 July 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    We had to close all curtains as workmen were behind the windows in the morning but we were advised about that beforehand and things need doing so not a big deal.

    We didnt have breakfast so cant say about that. We needed to stay close to ice arena because of competition next morning. This apartment could suit better for a longer stay as it was lovely and had all one could need: living room, kitchen, bedroom and bathroom, lots of space in cupboards and all appliances which you cant get in lots of hotels. We didnt need them though as our time there was not long enough.

    Stayed in July 2023

  • Reviewed: 22 July 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night

    A deluge of emails about check in and key pick up that could have been so much better and less confusing, I think I had 10 emails about it when one would have done. This property is sound and in a good location but let down by poor attention to the basics which would have resulted in a nicer stay. The WiFi was a 4G dongle that didnt work, neither my iPhone nor iPad, nor others in my group, could find or connect to it. All of the windows are sealed shut so there is no fresh air, some of the windows are loose and have been sealed with duck tape. The TV was stuck on Spanish. There were no, or dreadfully insufficient, basic supplies. The kitchenette had a dribble of washing up liquid that made it virtually impossible to wash up, the lack of a plug in the sink made that worse. There was no supplied shampoo or shower gel, I had to make do with what was left in a hand soap bottle. I dont mind bringing or buying supplies if I am there a week but for one night it seems silly. All of the plug sockets were bizarrely hidden behind furniture and inaccessible for charging devices unless a bed or wardrobe was moved. Odd stains here and there and some petty damage to furnishings that should have been repaired - it just made it look tatty. There is no car park, the nearest NCP one is a good 10 min walk away which is fine if you dont have luggage. The outside of the apartment unit is being refurbished, there is scaffolding covering what would have been a view and workmen will appear from 9am onwards making noise and staring in your bedroom windows. On arrival there was enough hot water for 1 person to have a shower, then it went cold. In the morning the water was still cold and I had to boil the kettle for a basin wash as the boost system simply takes too long to wait for the hot water.

    A roomy property with potentially nice views over the city, good location.

    Stayed in July 2023

  • Reviewed: 13 July 2023

    10
    Great spacious flat , excellent location , would definitely come back again
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The numbers had worn off the oven so had to guess when cooking the dinner , and the previous tennant had left 7 opened cans of Stella in one of the drawers in the bedroom with the en-suite . I got rid of them and luckily I had some wipes with me to clean up

    The flat was very light and roomy . It was well presented and had everything we needed . Great location for night out in city centre

    Stayed in July 2023

  • Reviewed: 5 July 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Dirty pots left in sink by previous occupants were still there.

    Stylish clean and modern apartment with stunning views. Easy to access keys to self check in and out. Definitely be using again. Loved it.

    Stayed in July 2023

  • Reviewed: 14 May 2023

    10
    Cranbrook House apartments is amazing
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    The bath didn't work right

    I loved the decore of the whole apartment the furniture was nice and the bed was very comfy and the kitchen was nice and everything in the apartment was cleaned to a very high standard ant the place was a amazing I would definitely recommend Cranbrook apartments to everyone and Connie was very polite and helpful when I asked her questions about how to access the apartment

    Stayed in May 2023

  • Reviewed: 10 May 2023

    4.0
    Misleading
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Parking is advertised but this is limited. This is not clear before booking so I was left with a £50 bill for parking. The accommodation blame booking.com and booking.com blame apartments.

    Great location and lovely apartment. Everything we needed.

    Stayed in May 2023

  • Reviewed: 9 May 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Lovely apartment, spotless, very nice. Bed a little hard for me as we're the pillows but that's just personal preference. View was fantastic. 5 minutes to arena. Lovely. Easy to find and gain entrance as well.

    Stayed in April 2023

  • Reviewed: 21 April 2023

    10
    great little stay in the perfect location for the motorpoint arena.
    • Leisure trip
    • People with friends
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    parking wasn’t available even though the message sent to me explained how to use the parking facilities

    modern, clean, great views

    Stayed in April 2023

  • Reviewed: 30 March 2023

    5.0
    A mixed bag. Good in some ways, bad in others.
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 2 nights

    There was no plug for the kitchen sink. Which made washing up rather difficult. And the plug in the bathroom sink was not entirely effective. But what really marred my visit was being woken up in the small hours on BOTH nights by the fire alarm going off.

    The location is excellent. Right in the heart of Nottingham. The facilities were generally very good. The apartment is certainly comfortable.

    Stayed in March 2023

  • Reviewed: 26 March 2023

    10
    would definitely stay again. felt very at home.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Didnt have any hot water when we arrived but sorted very quickly.

    Amazing apartment in a great location.

    Stayed in March 2023

Showing 76 – 100

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