Buckingham Gate, South Terminal, Gatwick Airport, Horley, RH6 0NT, United Kingdom
#7 of 15 hotels in Horley
Guests' ChoiceBased on 1702 hotel reviews
8.2Cleanliness
8.8
Comfort
8.8
Location
8.8
Facilities
8.5
Staff
8.7
Value for money
7.8
Free WiFi
5.0
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End of dialog contentReviewed: 27 June 2024
Tibor
ItalyThe AC did not work too well. It was a rather hot day when we were there and we set the AC to the lowest setting and the room did not cool that much.
It was within walking distance to the airport so we got there very fast and then got to the airport very fast. It was easy walk. The rooms were near and clean and it was a quiet space. The Front Desk staff with nice and kind and accommodated and early check in.
Stayed in June 2024
Reviewed: 27 June 2024
Olga
CanadaCouldn't find hair dryer in the room, but we were in the rush in the morning, so didn't bother asking staff. In addition to kettle, would be great to have coffee machine in the room as well.
Perfect location at the airport, very short walk to South terminal. Room is nice, clean, with everything in it. Good selection of tea.
Stayed in June 2024
Reviewed: 24 June 2024
Paul
United KingdomOnly one flaw which was slightly annoying was that we were double charged for our drinks and food but a phone call sorted that out and I had my money back within the week.
Very accessible and easy to book in. Relaxed environment considering it is right next to Gatwick. Gave us the rest and convenience that we needed to start our journey with.
Stayed in May 2024
Reviewed: 23 June 2024
Jeremy
United KingdomClean and comfortable
Stayed in June 2024
Reviewed: 19 June 2024
Alan
United KingdomRestaurant- poor selection. Menu all electronic. Tryi g to br a fast food restaurant but failed.
Very clean and comfortable. Great location for an early flight.
Stayed in June 2024
Reviewed: 17 June 2024
Jane
United KingdomProximity to airport terminal Room size & 2x double beds for family of 4
Stayed in May 2024
Reviewed: 16 June 2024
Amy
United KingdomAt breakfast we had to ask several times for things to be renewed
The room was lovely
Stayed in May 2024
Reviewed: 16 June 2024
James
United StatesThe cost was high, but I guess it was competively priced.
The main reason I selected this hotel was due to it's close location to Gatwick airport, and that it could be reached with a 10 minute walk from airport, and it fulfilled that requirement.
Stayed in June 2024
Reviewed: 15 June 2024
Patricia
United KingdomNothing
Staff very nice helpful Room looked nice bed very comfortable
Stayed in June 2024
Reviewed: 12 June 2024
Mark
United Kingdomnothing to dislike
location and comfort of room . gentleman on reception was very helpful and friendly.
Stayed in June 2024
Reviewed: 10 June 2024
Simon
United KingdomIf we were stopping more than 1 night I would have said, the room was very warm and even with air con on full blast it didn’t really cool down.
Location - 10 minute walk from south terminal. All the staff were exemplary, they were friendly yet professional - all were great ambassadors for the company.
Stayed in June 2024
Reviewed: 9 June 2024
Rhys
GuernseyNothing
Very clean and really close to Gatwick
Stayed in June 2024
Reviewed: 6 June 2024
Noel
United KingdomBreakfast was not the best
Lovely restaurant area and bar with amazing staff
Stayed in June 2024
Reviewed: 3 June 2024
N
United KingdomThe room was quite warm - even with the AC on. But not too warm to completely not sleep, so we were happy.
Fantastic location, comfortable room, friendly staff. First time we’ve used an airport hotel and we will be back - the 10 minute walk at 4am was much preferable to a 1.5h train.
Stayed in May 2024
Reviewed: 3 June 2024
Roger
United KingdomA bit further to walk to the terminal than expected so had to pay for a shuttle bus
Very spacious and good size rooms
Stayed in June 2024
Reviewed: 1 June 2024
Stephen
United KingdomBetter signposting
Spaciousness
Stayed in May 2024
Reviewed: 1 June 2024
Ben
New ZealandA little pricey but convenient for early morning flights. Getting from the airport to the hotel is a longer walk than you'd like in the rain. The bus transfer service is not free.
Food at the hotel restaurant was good, great atmosphere and a quiet room.
Stayed in May 2024
Reviewed: 30 May 2024
Susan
United KingdomThe staff were very helpful And friendly. Our stay was short due to the early departure of our flight but all was great while we were there
Stayed in May 2024
Reviewed: 29 May 2024
Nailia
NorwayRoom was without any view only fence (feel like in room without window). The bin in the bathroom was full previous person and smell was really bad (full of used baby pampers) Breakfast is not so bad, but so fatty, there are no vegetables or greens.
Personal was pretty nice and friendly. Location is really good if you need to stay in the airport area.
Stayed in May 2024
Reviewed: 29 May 2024
Doreen
United StatesBreakfast was good and the location was great.
Stayed in May 2024
Reviewed: 27 May 2024
Valerie
United StatesAirport shuttle didn't show up
Restaurant open and decent food.
Stayed in May 2024
Reviewed: 26 May 2024
Brian
United KingdomSignposting within the airport could have been a lot better.
Did not have breakfast. Too expensive.
Stayed in May 2024
Reviewed: 26 May 2024
Emilio
United StatesWater pressure left much to be desired.
Proximity to the airport was perfect, though need to pay about £5 for the shuttle.
Stayed in May 2024
Reviewed: 23 May 2024
Nicholas
AustraliaGreat location, welcoming and friendly staff even at 1:00am. Facilities were very good.
Stayed in April 2024
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