fire alarms were tested as soon as i settled into the room with no warning-

nice room friendly staff. really helpful

Stayed in May 2024

Very hot and cooking smells with windows open

Location

Stayed in May 2024

Old fashioned but clean and a really big room. The carpet had a few marks but that happens ...it was clean. The member of staff who checked us in was very pleasant. Maybe it could do with staff having a smart uniform...which would raise the initial opinion of the hotel.

Stayed in May 2024

Location is in the nightclub area of town we did read reveiws, took a gamble.. Music very loudly until 3am, on a bank holiday Sunday. Very rough area at night. Tramps everywhere. Room was massive, yet virtually empty, bathroom simply needed a ten minute "proper" clean.

Location was excellent. Yet also its downfall. Room was massive, within 5 min walk to pretty much anywhere in town tourist wise. Very co.fy beds. Room made up every day. Good value for money. I would actually stay here again!

Stayed in May 2024

Having to remember the door code every night, but staff did help me when i forgot it.

good location very clean good size room with ample space in bathroom very good value for money room was nice and quiet

Stayed in May 2024

Our room faced onto the Main Street which became party central, unfortunately no double glazing to block out the noise and the secondary glazing that is there is useless, no other rooms available so staff gave us earplugs.

Hotel central to every thing, rooms tidy but a little rundown, breakfast self service buffet style plenty of choice and hot, parking is free just register at reception

Stayed in May 2024

My room could have been more aerated, window not easy to open

Very close to train station. Very close to events venues

Stayed in May 2024

Our mattress was hard and the pillows lumpy. Sash Windows really old and only open a few inches. Bath towels really small.

Good location, lovely staff, excellent breakfast

Stayed in May 2024

From my views curtains there so high windows which is great but you can not hardly pull them on needs some on a pulley or something. Lights very dim or not enough in the room. View was rubbish onto the bins but I'm fine about that it was reasonable priced. I didn't like breakfast time. I pre booked for 9.30 last sitting with the cook and reception staff to walk in to a member of staff telling me it was too late I said I'd booked the night before she still was adamant but your too late it as to be pre booked I said I have. I was starting to feel annoyed and a bit embarrassed by this point she checked the paper work and there it was. Maybe don't cast everyone off as lying or apologise I don't like confrontation its taken me alot this my accident to travel with my dog so still feel anxious . I'm sure the vegetarian sausage wasn't one I wasn't overly impressed with breakfast after that or the atmosphere certainly wouldn't have tea there. Shame there missing out on food theres nearby places more pleasant. Don't know why equally there still faffing around with the one way system. Sorry little rant I just think it turns a really nice experience the other way. Lovely old parts of the building fascinating and some lovely staff

Lovely staff on the day I checked in especially been a lone traveller with disabilities I found them extremely helpful friendly chatty especially the young chap on the late shift. He should be recognised for his lovely mannerism and care of his customers providing loads of advice and recommendations from history of the building which I love places to get food or to visit

Stayed in April 2024

.could not turn radiator off

.location

Stayed in May 2024

No view from window, carpets in room stained, hand sink in room not in bathroom

Friendly staff and pleasant room, food very good

Stayed in April 2024

The floors are creaky as hell - despite the ceilings being old-style 13ft high ones, we were kept awake all night as they creak terribly every time the occupant of the room above walks anywhere. We were also very disappointed as we paid a fair bit extra for a Superior Double Room with a lot bigger floorspace, instead of the cheaper Standard Classic. Yet the room we got was standard, or even small by any reading of it - indeed the fire evacuation plan on the wall showed it to be the smallest room on the floor - much smaller than all the others on the plan. (I took a photo of it as evidence, though I know some of the others will be the Family Rooms). I subsequently contacted the hotel on our return home, when I remembered we'd paid to go bigger, but they replied to state our room number was deemed to be a Superior Double. So be warned that they charge extra for Superior Doubles that are no bigger than any other hotel's bog-standard small rooms. Save yourself some money and stick to the Classic Rooms - there's virtually no difference. Oh and "Superior" also doesn't have any relationship to view amenity it would seem - we looked out inward, straight onto the dirty glass roof of the lobby ceiling bit - the worst view in the hotel probably 🤣😭

As always, it is in an excellent location for leisure use - right next to the pubs, bars, and train station.

Stayed in May 2024

Some little things didn’t work properly. The flush for the toilet had to be jiggled to make it flush sometimes

Location was good. Beds were comfortable and staff were accommodating The shower was good and hot

Stayed in May 2024

A bit smelly & fusty, & quite some way to our room from reception, going up & down numerous flights. A bit of a maze 😂

Location & free parking

Stayed in May 2024

Bit run down

Very good

Stayed in April 2024

Rooms were a bit too warm!

Stayed in May 2024

Friendly and clean

Stayed in April 2024

Facilities were quite aged, but all working.

Location was great, right next to station and shops. Room was very clean and staff were lovely.

Stayed in May 2024

Hotel could do with a make over.

Location to train excellent. Very friendly staff.

Stayed in April 2024

Small attic room No hair dryer even though we asked for one No teaspoon No mirror in room

The location The receptionists

Stayed in May 2024

Shower over bath. Shower hard to regulate

Easy to find. Parking.quiet room. Comfy bed

Stayed in April 2024

Could do with a upgrade, but that would increase the prices probably

Exactly what I expected, room and bath n shower was clean. Building is old so I expected the decor to be old fashion, but for £66 what more do you want, I definitely stay there again.

Stayed in April 2024

Lack of sound proofing

Cheap at the last minute

Stayed in April 2024

The noise from the bar beside hotel was very loud on Friday and Saturday night. As this was a family room it was totally unacceptable. The boom boom noise was just vibrating through the walls. Another problem was that there was nowhere to hang coats.

Hotel was in a good location and walkable to everywhere we needed to go. Breakfast was good.

Stayed in April 2024