With the great location right in the centre of town comes a huge problem The noise at night from the surrounding bars is almost deafening, you are not getting any sleep until they empty and go home at 01.30 or 02.30 on the night the clocks change... After that all is well Please please get double glazed windows on street side rooms in place of old sash windows

Great location, huge room, very comfortable bed

Stayed in March 2024

Windows in room had mould on them needs a redo

Location was perfect

Stayed in March 2024

The down stairs loos where not clean

Location right next to all the night life

Stayed in March 2024

Ceiling low

Location

Stayed in March 2024

Nothing really bad but for 10 quid it would have been nice to have had a persoally cooked breakfast.

This hotel was in the centre of town so a brilliant location for anybody visiting for tourist reasons. The building itself was full of character with a lot of windy corridors in which I got a little bit lost. I had a single room which was not very big but adequate for a single guy and it was dog friendly which is a big plus for me. The room had a bath which is unusual and very welcome. The downstairs rooms had the potential to be very good . The dining room was in two parts and I was in the dog friendly partner which was the better one and full of character with an interesting fireplace and ceilings . I paid for breakfast but it wasn't brilliant with a buffet style setup with scrambled eggs, sausages, etc. Already prepared . I was vegetarian and they could prepare a vegetarian option but I would have to wait so I didn't . It was not a bad breakfast but if it was not so early in the morning I would have gone outside and found a cafe. There is a grand piano in in the ground floor and I think this hotel has the potential to be an interesting venue in its own right? And I would imagine the owners. I'll probably looking to improve it as they go along. All in all a good experience and I could not complain about the value for money, the dog friendliness and the bath that was available, which I think would be very hard to find another locations for the price.

Stayed in March 2024

Lino rippled on the bathroom floor and the shower was very tall and a bit tricky but usable

Friendly staff, close to station and spoons pub

Stayed in March 2024

Smell of cigarette smoke in the room, bathroom desperately needs updating especially the vinyl needs replacing it was minging!!

Good location, free parking, nice staff

Stayed in March 2024

Rooms at the front of the hotel are right across from the pubs/nightclubs. Music and shouting till the early hours followed by street cleaning machines and bottle bin emptying trucks. Almost zero sleep but that staff were exceptionally helpful and moved us to the rear of the hotel for the second night

Close to the station and town centre. Breakfast was very nice

Stayed in March 2024

No comment

Convenient for railway station.

Stayed in March 2024

a little dated in bathroom and have to watch shower comes out a bit fast but clean ,and would not put me off going again xx

we had room 102 was really big high ceilings ,was big bed free wifi easy to get on ,the staff were really good helpful all with smiles .quite hotel and big hotel can park free at the back ,right on the high street ,the breakfast was one of the best we had in hotel ,the cathedral and castle really near good visit ,they had no bar open but Weatherspoon's just out side ,the bathroom a little dated but every where was lovely and clean .so good value for the night warm room ,would go back again one great find not posh but so comfy and nice staff xxx

Stayed in March 2024

Can't think of anything.

Did not have breakfast, so cannot comment. Hotel lovely and warm. Staff very welcoming.

Stayed in March 2024

Only downside was the noise from the bars. That was my own fault for not checking location as that road is known for party life on a Friday and Saturday, imagine mid week it would be a lot quieter. Hotel staff gave earplugs so slept fine.

Clean spacious rooms.

Stayed in March 2024

Perfect location, staff friendly, great breakfast. Rooms clean and warm, will definitely stay again

Stayed in March 2024

TV was in wrong place should be fixed on wall at the end of the bed

Friendly staff. Good breakfast. Good location.

Stayed in March 2024

The bed sheet was dirty we booked a superior room and you could feel the dip in the bed it was 2 single beds put together the bathroom had a bath with a shower and you couldn't lift the shower off to rinse you self with properly as it was cable tied to the wall other thank that it was clean and tidy

Location

Stayed in March 2024

Hotel is very warm we turned heating off and left windows open

Very close to station,pubs are practically on doorstep

Stayed in March 2024

We were in a room at front of hotel on this visit. The noise was horrendous from the street outside all night. And it was a week night

Everything else about the property was good

Stayed in March 2024

Nothing

Well located ,good value for money

Stayed in March 2024

Very central

Stayed in December 2023

Very central

Stayed in February 2024

Nothing all good

In ideal position. Just across the road from the railway station. The guy on reception very welcoming.

Stayed in March 2024

Comfy bed....nice breakfast ....Great staff... Excellent location

Stayed in March 2024

Bed was not that comfortable

The location and friendly staff

Stayed in March 2024

This is a very comfortable hotel close to the Railway Station and town. The room was very comfortable and well appointed.

Stayed in March 2024

Used to stay here on my annual trip to Carlisle but it had started to look and feel a bit “tired” so I ventured elsewhere for a couple of years. Was tempted back again this year because of the price, but it’s still a bit tired. If you have any accessibility issues you’ll have difficulty negotiating the various levels in what’s a bit of a rabbit warren - the lift won’t get you everywhere.

Location and price.

Stayed in March 2024