9 Botchergate, Carlisle, CA1 1QP, United Kingdom
#9 of 11 hotels in Carlisle
Guests' ChoiceBased on 5321 hotel reviews
6.7Cleanliness
7.2
Comfort
7.3
Location
8.7
Facilities
6.8
Staff
8.3
Value for money
7.5
Free WiFi
6.9
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End of dialog contentReviewed: 28 May 2024
Ian
United KingdomA bit tired but price reflects the price.
Great location and value for money. Staff were lovely sorted a wee issue soon as we flagged it up. Car park to the rear of the pub very convenient.
Stayed in May 2024
Reviewed: 27 May 2024
Gary
United KingdomNot enough information on parking on website
Staff very helpful and location central
Stayed in May 2024
Reviewed: 27 May 2024
Laurence
United KingdomFloors in bedroom sqeuked quite a lot.
Close to everything
Stayed in May 2024
Reviewed: 27 May 2024
Stephen
United KingdomRoom / Bathroom dated ..Needs refurb
Didn't have breakfast ,Had to rush due to problems with trains [ Flooding]
Stayed in May 2024
Reviewed: 27 May 2024
Rob
United KingdomLovely building and in the last we had excellent dinners there of an evening. It would be good if this could return
Breakfast was good and especially when made to order on Sunday morning
Stayed in April 2024
Reviewed: 26 May 2024
Susan
United KingdomWe were weren't told that the room we were staying in was a disabled room, the window was open about 6" and wouldn't shut down and the staff couldn't get it closed either.
The room was warm and the beds comfortable
Stayed in May 2024
Reviewed: 25 May 2024
Carolne
United KingdomDidn't dislike anything.
Lovely old building. Very handy. Helpful staff. Nice big rooms. Stayed a few times before and staying a few more times this year. Would definitely recommend.
Stayed in April 2024
Reviewed: 25 May 2024
Susan
United KingdomI was at the front so was noisy
The room was clean and spacious
Stayed in May 2024
Reviewed: 24 May 2024
Richbt
United KingdomComfy beds, handy to have a car park onsite , free too
Stayed in May 2024
Reviewed: 24 May 2024
Danny
United KingdomRoom was massive
Stayed in April 2024
Reviewed: 21 May 2024
Patricia
United KingdomCould do with a spring clean as due to constant traffic passing it is not so sparkly.
Great location but hotel can not be seen due to scaffolding. Member of staff had to .wet me & show me the way, which was very kind of the
Stayed in May 2024
Reviewed: 21 May 2024
Fiona
AustraliaThe GPS couldn't direct us to the carpark around the back......a problem when you're driving in a strange place.
The location is centre of town but restoration work being done means it looks rundown. It ia actually quite pleasant and staff are friendly and helpful.
Stayed in April 2024
Reviewed: 20 May 2024
Craig
United KingdomLots of steps,but there was a lift...room was adequate
Location perfect for the town centre
Stayed in May 2024
Reviewed: 19 May 2024
Marc
United KingdomThere was scaffolding around the hotel we drove pass hotel twice because we couldn't see name of hotel on the building
Bar & restaurant / take aways are right by hotel
Stayed in May 2024
Reviewed: 16 May 2024
Dawn
United KingdomRooms could do with refurb but clean and budget hotel in centre of city
Slap bang in middle of carlisle . Right, by shops and bars round about . Right across from the train station ....private parking for car takes dogs good breakfast accomodatnig and friendly staff it had a lift
Stayed in March 2024
Reviewed: 15 May 2024
Mike
United KingdomA bit tired, small beds, creaky, no AC or fans, very clunky key and security systems
Good location, staff and price, breakfast
Stayed in May 2024
Reviewed: 15 May 2024
Liv
Polandfire alarms were tested as soon as i settled into the room with no warning-
nice room friendly staff. really helpful
Stayed in May 2024
Reviewed: 15 May 2024
Michael
United KingdomVery hot and cooking smells with windows open
Location
Stayed in May 2024
Reviewed: 14 May 2024
Rosamund
United KingdomOld fashioned but clean and a really big room. The carpet had a few marks but that happens ...it was clean. The member of staff who checked us in was very pleasant. Maybe it could do with staff having a smart uniform...which would raise the initial opinion of the hotel.
Stayed in May 2024
Reviewed: 14 May 2024
Matthew
United KingdomLocation is in the nightclub area of town we did read reveiws, took a gamble.. Music very loudly until 3am, on a bank holiday Sunday. Very rough area at night. Tramps everywhere. Room was massive, yet virtually empty, bathroom simply needed a ten minute "proper" clean.
Location was excellent. Yet also its downfall. Room was massive, within 5 min walk to pretty much anywhere in town tourist wise. Very co.fy beds. Room made up every day. Good value for money. I would actually stay here again!
Stayed in May 2024
Reviewed: 13 May 2024
Graeme
BelgiumHaving to remember the door code every night, but staff did help me when i forgot it.
good location very clean good size room with ample space in bathroom very good value for money room was nice and quiet
Stayed in May 2024
Reviewed: 13 May 2024
Joolz
United KingdomOur room faced onto the Main Street which became party central, unfortunately no double glazing to block out the noise and the secondary glazing that is there is useless, no other rooms available so staff gave us earplugs.
Hotel central to every thing, rooms tidy but a little rundown, breakfast self service buffet style plenty of choice and hot, parking is free just register at reception
Stayed in May 2024
Reviewed: 13 May 2024
Locke
United KingdomMy room could have been more aerated, window not easy to open
Very close to train station. Very close to events venues
Stayed in May 2024
Reviewed: 12 May 2024
Joyce
United KingdomOur mattress was hard and the pillows lumpy. Sash Windows really old and only open a few inches. Bath towels really small.
Good location, lovely staff, excellent breakfast
Stayed in May 2024
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