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Reviews of Cottage In The Wood 4 stars

Holywell Rd, Malvern Wells, Great Malvern, WR14 4LG, United Kingdom

#6 of 12 hotels in Great Malvern

Guests' Choice

Review score

Based on 662 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.1

  • Location

    9.6

  • Facilities

    8.5

  • Staff

    9.0

  • Value for money

    7.9

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 2 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Restaurant for evening meal very expensive, self-indulgent and mostly garlic.

    Breakfast really good

    Stayed in April 2024

  • Reviewed: 28 April 2024

    9.0
    Exceeded expectations I would definitely book there again
    • Leisure trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night

    The room I was in had some exterior noise. Not sure what it was!

    The view was stunning! Rooms were fantastic and the food was delicious

    Stayed in April 2024

  • Reviewed: 25 April 2024

    8.0
    Stunning views
    • Leisure trip
    • Couple
    • Superior Double Room with View
    • Stayed 1 night
    • Submitted via mobile

    No room service available

    Views were stunning

    Stayed in April 2024

  • Reviewed: 14 April 2024

    9.0
    A wonderful find the restaurant was exceptional!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    And ready for a little tlc in areas touch up with paint but didn’t affect our stay

    Very relaxed beautiful views and friendly staff.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    10
    Beautiful!
    • Leisure trip
    • Couple
    • Superior Double Room with View
    • Stayed 1 night
    • Submitted via mobile

    The view was everything!! We paid a little extra for the room with a view and was not disappointed with the huge windows overlooking the countryside. The restaurant is definitely worth a visit for fine dining and every course was faultless.

    Stayed in April 2024

  • Reviewed: 10 April 2024

    10
    Will come back and stay longer as one night was not enough to enjoy this hotel
    • Leisure trip
    • Couple
    • Superior Double Room with View
    • Stayed 1 night

    nothing

    What a last minute find on the way to Wales, arrived late but room service and kindness of the staff was fantastic.

    Stayed in March 2024

  • Reviewed: 8 April 2024

    8.0
    Very enjoyable in lovely surroundings
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    Original room (10) had loose double glazed windows meaning every word spoken and car movement outside could be heard very clearly when inside. Also toilet cistern making constant hissing sound. When mentioned to staff we were immediately moved to Rm 21 which was delightful - love the gramaphone! Breakfast was outstanding both food and staff.

    Stayed in April 2024

  • Reviewed: 4 April 2024

    9.0
    Great views, amazing breakfast and location. Perfect place to explore the surrounding areas.
    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 1 night

    It was abit cold in the room and little dusty but nothing too bothering.

    The customer service was great! I also didn't know that breakfast was included and this was an amazing bonus! Fresh food and drink in the morning accompanied by a great host. The view was beautiful, I strongly recommend this place.

    Stayed in March 2024

  • Reviewed: 1 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double Room with View
    • Stayed 2 nights
    • Submitted via mobile

    Very nice plenty of choice

    Stayed in March 2024

  • Reviewed: 28 March 2024

    10
    Lovely hotel, great staff, amazing view and divine food!
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Lovely hotel, amazing view and divine food!

    Stayed in March 2024

  • Reviewed: 20 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Lovely clean room. Very friendly staff. Excellent breakfast.

    Stayed in March 2024

  • Reviewed: 17 March 2024

    8.0
    Just as we expected - always lovely at The Cottage in the Woods
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bed too small for us but I think we expected that from a cosy room. Everything else was as expected. The room was in the cottage and had great views.

    All was as we expected

    Stayed in March 2024

  • Reviewed: 17 March 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Picturesque location

    Stayed in March 2024

  • Reviewed: 12 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Very good breakfast.

    Stayed in March 2024

  • Reviewed: 6 March 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very friendly staff

    Stayed in March 2024

  • Reviewed: 4 March 2024

    10
    Amazing stay, staff were exceptional very accommodating. Only wished I had arrived earlier.
    • Leisure trip
    • Group
    • Superior Double Room with View
    • Stayed 1 night

    there was nothing to dislike.

    View was amazing in a tranquil environment. Breakfast was amazing. Staff were professional and very caring. the room was exactly what I was looking for.

    Stayed in March 2024

  • Reviewed: 3 March 2024

    9.0
    SMART ACCOMODATION WITH VIEWS
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Apparently part of a bigger chain of smart hotels, but we noticed a couple of small points we thought let it down. At our early breakfast our chairs had crumbs on the fabric seat, and there were crumbs and seeds on the floor around our table, apparently from the pervious evening dinner. In our room two light bulbs were not working, and the TV that should have multiple channels had a very poor signal, in the evening and in the morning, so we struggled to find a working channel or watch BBC news. Little points, but overall we were happy with our stay.

    Great location, nice old style building with a smart interior, and good views as its high on the hills. Our room was at the front of the main building so we had a great morning view when the sun came up over the countryside below. The staff were friendly and professional and there is a nice bar area for an evening drink. We didn't have the evening meal but the restaurant seemed popular. Our room was good, clean, had a nice bathroom and shower and comfortable bed. The thick curtains kept the room dark even when the sun came up, which I liked. We would stay here again.

    Stayed in March 2024

  • Reviewed: 2 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Prior to arrival 2 telephone calls asking if we wanted to book the restaurant. On arrival being asked again. Hard sell off putting. Had to book a time slot for breakfast even though very few guests. We don't want to clock watch or micro manage a break when the whole idea is to relax. Food disappointing in view of the website hype. Bar had only one draught beer option.

    The view

    Stayed in March 2024

  • Reviewed: 1 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Unfortunately whilst the meal, in the restaurant, was wonderful and beautifully cooked, the service, that evening, was not and it spoilt the whole experience. Waiting half an hour for your empty main course plates to be removed was not good. We walked into the restaurant with anticipation and left disheartened.

    Very impressed with the property. Our room, which had an excellent view, was spacious, tastefully decorated, well presented and very comfortable. The reception staff and especially the barman, were very friendly and helpful.

    Stayed in February 2024

  • Reviewed: 29 February 2024

    9.0
    lovely
    • Leisure trip
    • Family with young children
    • Queen Double Room
    • Stayed 1 night
    • Submitted via mobile

    one member older member of staff at breakfast wasn't polite .

    It was perfect

    Stayed in February 2024

  • Reviewed: 29 February 2024

    9.0
    Looking forward for next visit
    • Leisure trip
    • Couple
    • Superior Double Room with View
    • Stayed 1 night
    • Submitted via mobile

    Noisy boiler during night

    Breakfast was delicious!

    Stayed in February 2024

  • Reviewed: 27 February 2024

    10
    Can’t wait to return
    • Business trip
    • Couple
    • Deluxe King Room with View
    • Stayed 2 nights

    Nothing

    Excellent,very friendly,beautiful views. Exceptional evening meal. Everything you needed in the room Very friendly and helpful staff. Highly recommend Very close to three counties showground

    Stayed in February 2024

  • Reviewed: 21 February 2024

    10
    Quiet comfortable relaxing stay.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Lovely quiet comfortable room with a great bathroom and facilities. Lovely view from the window. The meal at the restaurant was amazing. Breakfast was excellent too

    Stayed in February 2024

  • Reviewed: 18 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    The food was incredible. The staff were really approachable and friendly.

    Stayed in February 2024

Showing 1 – 25

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