Lake, 6, 17 Spine Rd E, Cirencester, GL7 5FP, United Kingdom
#9 of 10 hotels in Cirencester
Guests' ChoiceBased on 5474 hotel reviews
8.0Cleanliness
8.5
Comfort
8.6
Location
9.0
Facilities
8.2
Staff
8.7
Value for money
7.7
Free WiFi
8.3
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End of dialog contentReviewed: 2 May 2024
Barry
United KingdomMy friends room which I booked had a TV that was next to useless and the shower was a dribble with a badly rusted plug hole. I felt bad as my room was great. They could not shower which for a room that cost £130 was an absolute disgrace! Really not happy as I tried to call De Vere Cotswold Water Park Hotel to complain … no reply.
Lovely location, clean nice lounge
Stayed in April 2024
Reviewed: 2 May 2024
Aurelia
FranceIt is overpriced. There’s no conditioner or hair dryer. The shampoo and shower gel are the same product. I just expected more from an hotel like this.
It’s a nice hotel, the view on the lake is amazing and the spa is great.
Stayed in April 2024
Reviewed: 1 May 2024
Jordan
United KingdomThe same old boring bar menu. PLEASE ADD SOME MORE THINGS TO EAT. Bring back the steak. I can’t handle eating microwave tikka masala anymore.
I love the De vere. I’m a regular here due to work commitments
Stayed in April 2024
Reviewed: 30 April 2024
Roland
United KingdomBar menu didn’t offer fish and chips
Breakfast very good and great setting overlooking the lake
Stayed in April 2024
Reviewed: 30 April 2024
Edward
United KingdomWe thought our room was quite cold with no ability to alter temperature. Food and drinks were very nice but rather expensive.
Lovely peaceful location with plenty of space and fantastic staff.
Stayed in April 2024
Reviewed: 30 April 2024
Goretti
United KingdomI would like a bath robe in my room
Lovely view in our room Friendly staff Comfortable bed Delicious menu
Stayed in March 2024
Reviewed: 29 April 2024
Kelvin
United KingdomBar snacks were expensive as £20 for a burger.
Breakfast was very good and can help yourself to as much as you want. The room was very spacious with a good view of the lake. Parking was easy and safe.
Stayed in April 2024
Reviewed: 28 April 2024
Nicholas
United KingdomBanging doors at 1/2 in the morning
The spa was a nice extra
Stayed in April 2024
Reviewed: 28 April 2024
Nikki
United KingdomNo bottled water in the rooms and the drinks tray was lacking variety.
Great facilities
Stayed in April 2024
Reviewed: 28 April 2024
Leach
United KingdomBreakfast was superb. The bar snacks and restaurant both excellent
Stayed in April 2024
Reviewed: 27 April 2024
Andrew
United KingdomBoathouse next door poor menu and very expensive
Stayed in April 2024
Reviewed: 27 April 2024
Lee
United KingdomOur room was in a pair with an outer door to them both, unfortunately it was continually slammed by the guests next door. Would be better with that door removed. We ordered a pizza in the bar, very quiet time, waited over an hour and 15 mins, only food that came out before ours was some nachos (1 minute beforehand). Assume chef was on his break but we were not told. Much smaller balcony that our first stay here, in general room wasn't as good as the one we had in main building.
Lovely views over the lake. Food was nice....when it came. Staff were polite. Lots of parking, except on Saturday. Fridge in room.
Stayed in March 2024
Reviewed: 27 April 2024
Stephen
United KingdomBar food was overpriced for a basic burger. Coffee making options in the room was limited to dry granules
Location near Cotswolds was good. Spa pool was nice
Stayed in April 2024
Reviewed: 26 April 2024
Anthony
United KingdomIt is a large busy hotel with what seemed to be lots of conferences and people working on laptops everywhere in the public areas. It is not for those who want a quiet place but that said once away from the public areas it was absolutely fine.
The room was great and had a balcony overlooking the lake. Had the weather been better this would have been a lovely feature. Also there were walks around the property which are a must to explore.
Stayed in April 2024
Reviewed: 25 April 2024
Charlotte
United KingdomSpa/pool was busy even though we had booked a time and would have been improved with having a jacuzzi.
Beautiful, large hotel right on the lake. Room had a gorgeous view and the bed was very comfortable! Gym was excellent, felt brand new and really well maintained with good equipment. Breakfast was delicious with lots of choice.
Stayed in April 2024
Reviewed: 25 April 2024
John
United KingdomGenerally comfortable and relaxed. Provides well for adults, children and dogs across four rooms. No complaints.
Breakfast excellent choice and quantity. Room good view, provided child beds promptly on request and dog beds. Dinner expensive and limited vegetarian options. Buffet style would work well in boathouse. Bar area and options excellent and sociable.
Stayed in April 2024
Reviewed: 24 April 2024
Stephen
United KingdomBeware of being locked out on the deck of ground floor rooms. We had to go and get another key card twice and reception staff weren't the most helpful about it. Brilliant facilities for the dog too.
Excellent facilities and great food in the Brasserie
Stayed in April 2024
Reviewed: 24 April 2024
Salim
United KingdomThe front desk staff at reception were rude and unfriendly. Such a shame as the venue is so beautiful and investment in staff to train them in good customer service will really pay off!
Beautiful venue and grounds .
Stayed in April 2024
Reviewed: 24 April 2024
Penny
United KingdomThe food.
The lakes.
Stayed in April 2024
Reviewed: 23 April 2024
Richard
United KingdomBath plug leaked so that water went out as fast as it cqme in, however a very pleasant and efficient maintenance man cqlled Alex came and fixed it.
Spacious, clean with a bath!
Stayed in April 2024
Reviewed: 22 April 2024
Nigel
United KingdomCould hear some traffic noise.
Room was comfortable with a nice outlook.
Stayed in April 2024
Reviewed: 22 April 2024
Michael
United KingdomSelf closing bathroom door annoying .
Comfortable bed , nice size room , decent breakfast.
Stayed in April 2024
Reviewed: 22 April 2024
Zyra
United KingdomNone.
Lovely hotel set in beautiful grounds. Clean and well kept. We were able to use all of amenities without any issues (gym, pool, sauna) despite hotel being very busy. Great breakfast for the price! Will definitely come back again.
Stayed in April 2024
Reviewed: 22 April 2024
Dani
United KingdomThere was no warm oat/lactose-free milk option, so I had to drink a cold cappuccino, this could be improved in the future. We were surprised to know at the check-in that the pool is only available if you pre-book a spa session. You can only use the pool for 1 hour after your spa session ends. I was hoping to use it to relax after the whole day travelling, but as we arrived after dinner, we didn't even have the chance to use the pool, so, keep that in mind if you want to use it.
Super comfortable bed, great bed linen, charming and beautiful location, the breakfast had many options, and we were happy with the complimentary Penhaligon's toiletries. We went there during a colder month to rest after visiting Cotswolds villages, but we thought it would be great to go back to stay only at the property to relax enjoying the lake and the hiking trails.
Stayed in March 2024
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