Our hot water was not working and a bulb went but staff amazing and fixed within 20 mins of reporting it

Well appointed very clean Staff great Secure car parking

Stayed in April 2024

Nothing, everything was great

I cannot tell you how perfect this apartment was, we travelled with my 88 year old mother in law for hospital appointment and it was perfect, spacious, immaculately clean, warm, cosy, plenty of channels on tv, bright and comfortable, and the little things like milk, sugar and biscuits this company have gone above and beyond at a reasonable price, I would highly recommend. There was a lovely fella at reception who gave us great advice and was cheerful and helpful even though he was busy working, a huge asset to your team.

Stayed in March 2024

There was nothing that we didn’t like it met all our needs for a night away

How friendly staff were How comfortable the apartment was and very spacious for all of us, we ended up needing late check out and staff were lovely about it and nothing but kindness from them

Stayed in April 2024

Location was brilliant. Only a short taxi ride to the city centre, train station etc. Apartments were spotless and getting extra towels & toiletries wasn't a problem. Check in was very easy and staff were friendly. These apartments suited us great.

Stayed in March 2024

Lady on reception excellent. apartment spotless.bed very comfortable.lovely view.would stay here again without hesitation.

Stayed in March 2024

The apartment and facilities were spacious, clean, safe, and excellent value for the money with easy access to underground parking. The onsite staff.was very friendly and helpful.

Stayed in March 2024

Could have done with a coffee maker in the apartment. Also at 7 am were woken by drunken guests from another apartment banging on door, assume they were not strangers off street that had broken in.

Clean and comfy, friendly staff at reception.

Stayed in March 2024

Couldn't figure out how to turn off heating so way too hot during the night

The guy on reception for check in was fantastic so friendly, place was spotless

Stayed in March 2024

There wasn’t much I didn’t like - could have done with a dishcloth to wipe down the surfaces but apart from that everything was great

It was very clean and had all the facilities needed

Stayed in March 2024

There was loads of space, location is great. Loads of restaurants in the area. There is a Tesco next door. There is secure parking in the basement.

Stayed in March 2024

We had the most amazing stay, apartment was extremely clean and very well located with free underground parking. The staff were easy to deal with. The apartment had a nice skyline view of Belfast, which the kids loved. We will book again when in Belfast.

Stayed in February 2024

balcony could be cleaner

the comfort and cleanliness of apartment - complimentary upgrade too

Stayed in February 2024

Lisburn Street is very noisy /busy street .

Very good location, parking included as well ,can walk to restaurants and pubs and the football stadium is near as well.Excellent for a family

Stayed in February 2024

Nothing

The staff are amazing! They are so nice and let us check in 3 hours early. The place is nice and clean 2 bathrooms in the apartment . Shops downstairs and you can get all you need. Free Basement car park . We will definitely come back again!

Stayed in February 2024

Slept in and called to say we had just woke up and didn’t mind having to pay a late fee but the member of staff was quite rude but the lady that greeted us for late check in went above and beyond to accommodate us to our needs due to our late arrival which was out of our control. She is an asset to the company and also a service with a smile on arrival.

The view was amazing and staff were great helped me with making sure I had facilities that met my needs as I have motility issues. The rooms were very clean and comfortable. Every thing was supplied and only had to take food for breakfast to cook plates , cutlery, pots pans and utensils supplied. Washing machine available and a dishwasher also. My room was ensuite and a bedroom also with a separate bathroom. Iron and ironing board supplied . A very comfortable stay.

Stayed in February 2024

The apartment was bright, spacious, modern, quiet and really clean. The location was really close to Belfast centre. The Tesco next door was really handy and there were lots of restaurants and coffee shops nearby. The staff were really helpful and friendly.

Stayed in February 2024

Excellent throughout

Stayed in February 2024

Nothing!

Big, clean, comfortable- right beside shops and food. Pet friendly is such a bonus too!

Stayed in February 2024

I have stayed here multiple times in the past with no issues. This time tho I Was charged a 100 pound deposit and now have to wait 3to5 days for the money to be released back into my account.

Location is absolutely perfect and the underground car park is a great bonus. Apartments are very spacious. WILL stay again soon. It's probably the best value in Belfast. Tesco is right beside you and there's plenty of bars and restaurants all around the property.

Stayed in February 2024

The fridge had no way to control its temperature and it didnt cool anything down

Location was great, very spacious

Stayed in January 2024

Only thing was the couch in the living room wasn't so comfy but didn't have much time to sit down anyway.

Spacious apartment with kitchen facilities, near a tesco. With underground parking and not far from the city.

Stayed in October 2023

Fantastic

Stayed in December 2023

The only downside was we could hear the traffic passing outside all night long

The apartment was lovely and spacious and was in a good location

Stayed in October 2023

No major complaints but it is abit older and no great amenities in the rooms. Could be a little cleaner, found an empty alcohol bottle under the sofa for example

Friendly staff and centrally located. Also near a Tesco (right beside actually). Cheap compared to other options.

Stayed in December 2023