felt the springs in the mattress very cold toilet lid :)

the view through the window is enchanting, the food is delicious, the staff is very helpful

Stayed in February 2024

It was all good clean, nicely decorated no issues at all.

A refurbishment to a high standard has been undertaken for this three star hotel at Sand Bay. It was very comfortable, the evening meal and breakfast were both excellent. Staff lovely and friendly and very efficient. The hotel even catered for wheat free (includes gluten free). Very impressed and we will return.

Stayed in February 2024

Could hear the people in the next room but unsure how they fix that! Sink was a little small but this didn’t ruin the experience & was usable for the time we were there.

The hotel was clean & modern. Greeted by staff & offered a complimentary welcome drink. Room was comfortable, bathroom clean with a beautiful rainfall shower. Smart TV. Room was warm & there was a great fan in the wardrobe which we found useful as we did find it too warm at night. Breakfast offer was brilliant & was very impressed by the range of hot options included as well as continental. Good location to visit Weston Super Mare but a quieter spot to spend the night. Beautiful beach literally on the other side of the road, hope to come back & enjoy this in warmer months.

Stayed in February 2024

Bed mattress needs updating. Could feel the springs.

Very nice and clean. Lovely bathroom and shower was very good. Staff very nice and helpful. Good breakfast.

Stayed in February 2024

Other residents were very noisy

Friendly staff and very clean

Stayed in February 2024

Bathroom smelt strange

Breakfast Restaurant Location

Stayed in February 2024

The bedroom was small.

Warm, clean and a large restaurant.

Stayed in February 2024

Bed soft & lumpy

Location Friendly helpful staff Good food Beautiful sea view

Stayed in February 2024

Pillows not comfy

Great location.excellent breakfast. Warm and cozy

Stayed in February 2024

Nice decor. Excellent shower and bathroom. Clean and new.

Stayed in February 2024

Awful mattress! Could feel the springs sitting on top of duvet! No bath in sea view rooms despite what listing said.

Great food. Helpful staff

Stayed in February 2024

Breakfast wasn’t warm even the plates were but food wasn’t . Breakfast was plentiful x Could do with an area to spit and relax in the main bar area

Beautifully presented great location not too big and not too small. Price was reasonable

Stayed in February 2024

Uncomfortable bed and a little tired in the room (decor) etc.

Location, staff, and food 😊 A*

Stayed in February 2024

N/A

Staff were so friendly from as soon as i arrived. Menu was varied and fresh and a great breakfast was done. View from the bedroom

Stayed in February 2024

Nothing. We can't say that we would consider paying the full £110 for this room, though. I know charges go up in the summer, but this is more like an £80 room at best.

The sea view Comfortable bed Rain shower Mini fridge Breakfast (free due to genius) The price (discounted) Clean hotel Two seconds from the beach Quiet

Stayed in February 2024

Great location, great food and really friendly, will definitely be back and recommend

Stayed in February 2024

Nothing

Everything

Stayed in February 2024

When we first arrived at the hotel there was no one at reception to greet us or check us in. We had to wait at leas 10 mins for someone to arrive, bare in mind we had a small child with us and a few heavy bags. There is no lifts in the hotel which is also a downfall especially if you’ve got heavy luggage and you’ve drove 2 hours. Corridors were freezing cold, when we entered the room it was cold. The room isn’t too big however as it was just me my husband and 2 year old it was ok for us. The walls are super duper thin and you can hear literally everything, we had a couple next door and you can can hear conversation word for word, the couple weren’t loud however because the walls are so thin it’s so easy to hear. Pain was coming off furniture, rooms can do with decorating as well as bathroom. Mattress was horrible so uncomfortable. We were there for 2 nights and we did leave the room few times however no housekeeping came in to clean the room. We had found 2 hairss in our food in salt rock restaurant and one of the nights we just went to the restaurant to eat dessert I had got the warm brownie however very disappointing as brownie wasn’t much of a brownie and more of a sponge cake

The hotel was a brilliant find, a little hidden gem in the Village of Kewstoke. We mainly booked the hotel because of the beautiful sea view and that did not disappoint absolutely amazing I would go back just for the sea view. We did pay a little extra for the sea view and I must say it was stunning and well worth it. There isn’t too much to do walking distance however you do have Sands bay right opposite the hotel. Salt Rock which is the hotel’s restaurant was a small cosy little restaurant to have a meal. We had the hotel’s breakfast which was part of the booking cost, we went for the vegetarian full English however only downfall was that we found 2 hairs in our food which was slightly off putting, otherwise it was very taste especially the vegetarian sausages. The rooms are cosy with a nice big television which includes Netflix, YouTube etc. We didn’t come across many hotel staff however the few did were very friendly and approachable. The Elemis Toiletries in the bathroom were also nice touch. Underfloor heating in the bathroom was amazing especially as the temperature was -3.

Stayed in January 2024

The car park and area surrounding the hotel is untidy and could do either a tidy up.

Location is good. Most of the staff were very friendly and helpful. Decor is bright and clean.

Stayed in January 2024

Bed was very uncomfortable

Lovely venue, beautiful area.

Stayed in October 2023

The food was really good but not very warm. This spoilt it.

The room was fabulous and clean

Stayed in December 2023

Could have done with more hooks in the bathroom perhaps.

I liked breakfast. If I had my chance again, I would have taken more time over it. For example, starting with a pastry or cereal before ordering one of the hot options on offer.

Stayed in December 2023

Dinner was okay, - the starters were quite good, but I was a bit underwhelmed with the quality of the main course.

Loved the room. Ideal for me and my son. The view would have been great but thick fog meant we couldnt see it!!

Stayed in December 2023

Well priced and a nice breakfast

Great location just out of town big car park with cameras, breakfast at 7.45 ideal for working away .

Stayed in December 2023

The room was comfortable and warm, but the entrance door was difficult to open (on a heavy spring) and the bathroom door was in a very rough state for some reason?

The food was absolutely wonderful and the staff were very friendly and helpful. We were greeted with a complimentary drink upon our arrival, which was a nice touch. There was a good breakfast choice and the food was excellent. We stayed for evening meals and again the food served was of a very high standard. We will point out that we had the Sunday roast dinner and this was the best roast ever...So well presented and absolutely delicious! The location was good for us, with a good bus service into Weston-super-Mare. We also took the opportunity to walk into Weston and that was a pleasant trek.

Stayed in December 2023