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  5. Reviews of Mercure Nottingham City Centre Hotel

Reviews of Mercure Nottingham City Centre Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

George Street, Hockley, Nottingham, NG1 3BP, United Kingdom

#30 of 42 hotels in Nottingham

Guests' Choice

Review Score

Based on 3896 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    8.0

  • Location

    9.2

  • Facilities

    7.7

  • Staff

    8.9

  • Value for money

    7.5

  • Free Wifi

    8.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 22, 2024

    7.0
    Few very grimy areas of wall but overall a nice place
    • Leisure trip
    • Travelers with friends
    • City Pad Double
    • Stayed 1 night
    • Submitted from a mobile device

    Wall was falling apart and grimy

    Easy check in and great location

    Stayed in May 2024

  • Reviewed: May 19, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • City Pad Double
    • Stayed 1 night
    • Submitted from a mobile device

    We were happy with everything! 😊

    Free upgraded room with complimentary soft drinks, lovely touch ! Very spacious, clean and comfortable, we enjoyed our stay here very much and would definitely recommend to others!

    Stayed in May 2024

  • Reviewed: May 19, 2024

    8.0
    Excellent location.
    • Leisure trip
    • Travelers with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The decor although nice is tired and our room was quite dark and overlooked the scaffolding, that is all around the building.

    The Staff were really helpful and the location is excellent.

    Stayed in May 2024

  • Reviewed: May 17, 2024

    9.0
    A gem in the heart of Nottingham
    • Leisure trip
    • Couple
    • Privilege King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Our main sash window was broken but we improvised.

    Just a beautiful location. Noisy at night but really good soundproof windows. Our room was totally charming. Loved it.

    Stayed in May 2024

  • Reviewed: May 17, 2024

    8.0
    Overall a great stay.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Would have preferred a lower floor. Shower cubicle very small and no handset. Scaffolding outside window.

    City centre location perfect. Spacious room with a sofa. Great bar area and breakfast.

    Stayed in May 2024

  • Reviewed: May 15, 2024

    9.0
    Good location, friendly staff.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night

    No soap in the bathroom.

    Staff were friendly and check in was efficient. Location is central to Nottingham.

    Stayed in May 2024

  • Reviewed: May 14, 2024

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Original listing claimed parking on site. Booked because of this feature. Disappointed to find this was not on site but a nearby public car park

    Good location for gigs and for food

    Stayed in May 2024

  • Reviewed: May 13, 2024

    7.0
    Enjoyed it but not worth the money
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Thought it was expensive if I'm honest. The room was small and twin room with two beds pushed together like a double. But would recommend to people and would stay again

    Loved the vibe here, it's in a really location to walked everywhere.

    Stayed in May 2024

  • Reviewed: May 13, 2024

    7.0
    Served its purpose
    • Leisure trip
    • Solo traveler
    • City Pad Double
    • Stayed 1 night
    • Submitted from a mobile device

    Bed and pillows weren't comfortable at all. View out the window onto the roof looked like I was in Chernobyl. Strong air freshener smell all the time that made me feel ill.

    It was okay. Good location. Decent price.

    Stayed in May 2024

  • Reviewed: May 9, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • City Pad Double
    • Stayed 1 night

    Scaffolding round the building

    Good position in the city centre

    Stayed in May 2024

  • Reviewed: May 8, 2024

    9.0
    Great location
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night

    The beds were very comfortable

    Stayed in May 2024

  • Reviewed: May 7, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Privilege King Room
    • Stayed 1 night
    • Submitted from a mobile device

    I originally requested 1srlt floor, I did upgrade a couple of days before but wasn't informed I would be on the 4th floor, dirty water stains on the ceiling, the room sloped so the shower and toilet were a bit mind bending, the view for the upgrade was rubbish as it had scaffolding round it, the chair at the desk had to stay against it or the drawers opened.

    Location

    Stayed in May 2024

  • Reviewed: May 6, 2024

    6.0
    Nice but could do better
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room was quite small and everything was on a tilt. Even when laid in bed it felt as though you were on an angle like walking into a fun house. The floor was extremely creaky and I felt bad for anyone that was below our room while we were walking around. There was quite a bit of noise which is to be expected on a weekend so I slept with my own ear plugs in although there were some provided. It could be beneficial to know of noise prior to staying. It would have been nice to have a small mini fridge or something similar as other hotels do. There was also no body wash in our shower.

    The bed was comfy.

    Stayed in May 2024

  • Reviewed: May 6, 2024

    8.0
    It was good enough, and comfortable enough, Fantastic for Location.
    • Leisure trip
    • Couple
    • City Pad Double
    • Stayed 1 night
    • Submitted from a mobile device

    I wish I had booked a bigger room, but beyond that the room I stayed in was not great, the drawers in the desk wouldn't close, and the walls inside the room were a bit damaged

    The hotel itself was fairly nice, and all of the staff seemed quite nice.

    Stayed in May 2024

  • Reviewed: May 6, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • City Pad Double
    • Stayed 1 night
    • Submitted from a mobile device

    Can hear people walking up the stairs and speaking in the rooms next door. It's ok if you're a heavy sleeper.

    Clean, tidy, bed was comfortable. Perfect location

    Stayed in May 2024

  • Reviewed: April 27, 2024

    9.0
    Great
    • Leisure trip
    • Couple
    • City Pad Double
    • Stayed 1 night
    • Submitted from a mobile device

    Stiff bathroom door

    Good location a little noisy but to be expected

    Stayed in April 2024

  • Reviewed: April 27, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • City Pad Double
    • Stayed 1 night
    • Submitted from a mobile device

    Room was very small

    Love the location

    Stayed in March 2024

  • Reviewed: April 23, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night

    To say we upgraded to a king room it was still quite small, nothing wrong with it it was a lovely room but a size you'd maybe expect from a standard room.

    Room and hotel have great decor, the alexa in the room was a great feature and its in a great location.

    Stayed in March 2024

  • Reviewed: April 23, 2024

    8.0
    Lovely hotel in fantastic location
    • Leisure trip
    • Family with young children
    • City Pad Double
    • Stayed 2 nights
    • Submitted from a mobile device

    Rooms are a bit tired & need works completing

    Good location

    Stayed in April 2024

  • Reviewed: April 22, 2024

    8.0
    Might be for next year for the final hockey? 🏒
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    the shower door not working - 422

    Staff ok Ice hockey rink 🏒

    Stayed in April 2024

  • Reviewed: April 22, 2024

    6.0
    Great location with friendly helpful staff but hotel requires overall refurbishing to meet standards of room rate. Great
    • Leisure trip
    • Couple
    • Privilege King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Room was clean however decor poor condition, light in bathroom didn t work, remote for TV wasn’t working. Neither was phone- all of which was reported and fixed. The end of sofa bed fell off( we hadn t used this. It is an old building and this not expecting perfection but floor was very uneven indeed. Total internal refurbishment required. Poor value for money.

    Central location excellent. Staff very friendly and helpful, great breakfast. We didn’t stay for our planned 3. Ishtar but staff arranged reimbursement of last night thank you.

    Stayed in April 2024

  • Reviewed: April 19, 2024

    6.0
    Excellent breakfast and location shame about the lift not working. Outside covered in scaffolding
    • Leisure trip
    • Travelers with friends
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Lift broken

    Location

    Stayed in March 2024

  • Reviewed: April 19, 2024

    9.0
    Perfect central location in a unique hotel.
    • Business trip
    • Couple
    • Privilege King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Don’t have mobility problems, but the steps in the room were a bit awkward. But I appreciate the period nature means things are a bit wonky, but this is charming too.

    Beautiful period features with modern comforts. Huge comfortable bed. I liked the fact it wasn’t a ‘corporate’ decor.

    Stayed in April 2024

  • Reviewed: April 17, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • City Pad Double
    • Stayed 1 night
    • Submitted from a mobile device

    Room a little small. Could not open door to bathroom fully as hit the bed.

    Friendly and welcomibg staff. Simple check in and out

    Stayed in April 2024

Showing 1 - 25

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