I didn't like that there were no family rooms and the large family room was very small the pool leisure area was cold and very small. Drafty room windows in bedrooms that were unpleasant they literally charge you for everything a glass of water, an extra spoon, cup,etc their pretty tight on stuff, and the food is basic. menu isn't great and costs an arm and a leg.

The hotel had a games room, which was very convenient having children. The bubble room was nice dog friendly. The staff at the hotel on arrival was very kind, manager was a lovely man. Bar staff was kind untill new ones came through very late evening and dinner staff and breakfast staff were abit rude no manners but other people staying at hotel were nice overall it was a good stay.

Stayed in April 2024

Traffic outside was noisy at night

Stayed in March 2024

An option to choose a lighter cheaper breakfast would be good and may bring more business.

Stayed in April 2024

Room was extremely hot , even when we turned off heating and opened windows

Spa and pool area , location of the room.

Stayed in April 2024

Room was too hot, as window was broken but they moved us to another room which was fine

Great locations easy check in

Stayed in April 2024

No hot water from sink in bathroom in the morning despite running the tap for ages. However, the shower water was hot.

Staff very friendly. Although the room was at the front of the hotel on a busy road it did not affect our stay or enjoyment.

Stayed in April 2024

Bathroom needs alot of attention repair wise

This is are second stay at the hotel we visited April 2023 just home April 2024 we stayed in room 304 Cozy very clean room but you can hear the lift going up and down plus the window would not closed the bathroom needs some attention the sealing around the shower needs renewing and tiles need redoing the door itself needs attention did not look good with masking tape on it so its needs a repair before the season takes off .Breakfast was great plus the staff our so friendly and the standard of the staff is very high and thats why we come back to this hotel next year. The young lady with the braided hair who was running bar at the time lovely smile and made sure we where attended to and I noticed she spoke to everybody in the bar lifted everyones mood big thank from Mr and Mrs Lawford

Stayed in April 2024

Would've been better for is if Breakfast started earlier than 07:30. As we were staying for work and we started work at 08:00 this meant we often had to miss breakfast.

Warm welcome and a simple check-in process. Room was clean and tidy and the bed was comfortable. Parking was available at the rear of the property.

Stayed in April 2024

Shower is poor & trouble getting hot water Dinner was tasty but sadly the breakfast was a disappointment

Great location & superb friendly staff

Stayed in April 2024

Really nice modern finish

Stayed in April 2024

The pool and hot tub could have been more clean as the water was a bit cloudy.

The room was nice and clean and well decorated. Balloons in the room for my birthday

Stayed in April 2024

I usually go to hotels where room cleaning is included but it wasn’t here. That would have been preferred but for a short stay it wasn’t an issue.

The breakfast was awesome! I went with my two kids and there was a range of choices for them to enjoy which was great! They loved the pool facility and the games room was a pleasure. It was a short walk to the beach and to restaurants… about 6 mins which made it a great location !

Stayed in April 2024

Small room with little space.

Good location.

Stayed in February 2024

The pool was lovely to have but a little cold and not sure how clean it was. Could have had a fresher smell.

Location was good and facilities.

Stayed in April 2024

No comment here, property was good

Clean and decent price

Stayed in April 2024

The bed and pillows were not comfortable(hard matress and pillows) and window couldn’t be opended. It was very warm in the room although none of the heaters were on and no ventilation/AC available

Located in a great location, very close to city centre, very warm inside, lovely food and staff. Car parking available on charge.

Stayed in April 2024

The property and staff were amazing but we booked purely for the pool and hot tub. Pool very cold and so much so we couldn’t stay in for long and hot tub no bubbles 😢 Although modernised I’d prefer more warmth and bubbles

Very clean and has definitely been modernised since we last stayed

Stayed in April 2024

Nothing it was amazing!

I loved the location and short distance to the beach, the room was big and very clean. Amazing for families because of the pool and game room and special Thankyou to the lady in reception who was very kind.

Stayed in April 2024

the car park was difficult to find. there is a sign at the front of the property saying the car park is to the rear but no direction arrow.

modern clean and comfortable room. good bathroom with hot shower and good pressure. Dog friendly.

Stayed in April 2024

The first morning the shower didn’t run very hot water. It turned out the had a problem with the boiler. The second day it was good. I wished they gave some discount or at least complementary something for the issue. The breakfast was ok. I wish the juices were of better quality. The hot breakfast portions were in the small side but for me were perfect. (I don’t like big portions.)

Cozy and great value for money. The decor was pleasant. The room basic but comfy, nice bed, silent, etc. I enjoyed the pool first thing in the morning.

Stayed in April 2024

Hearty breakfast, clean and comfortable rooms , great location, accommodating staff always friendly, recommended!!!

Stayed in March 2024

Lift to slow & when leaving wasn't working at all. The room door was ill-fitting so it didn't very feel safe. We had room service one night and the empty plates were still outside the door when we checked out the next day.

Staff very courteous, polite & friendly. The room was very clean. The pool & sauna were lovely and towels were provided. Breakfast was lovely and plentyful We had dinner the first night and the menu had plenty of variety and the meal was lovely.

Stayed in March 2024

Some of the staff were not polite

The pool, and being pet frendly

Stayed in March 2024

Window in bedroom was letting in a draught and radiator didn’t appear to be on

Location, comfort and clean

Stayed in March 2024