Slight replenishment mishap, easily rectified within minutes. Can't fault anything. Nice people, nice hotel, nice room.

Great hotel at a great place, a stone's throw from St. Paul's Cathedral. Everything could be reached on foot or by a short underground ride. The personnel were more than helpful, our every request was met within minutes. The room was big enough for three with not one, but two TVs and a little kitchen island with a fridge (no microwave though). Tea and coffee maker with supplies. Club room if you wanted to chill with a drink (for free). Quiet, still easily accessible.

Stayed in May 2024

Loud air conditioning - but there was refurbishment ongoing so maybe this would be seen to.

Location

Stayed in May 2024

It’ll be even better once refurbishing is completed.

Location was ideal.

Stayed in May 2024

DREADFUL breakfast, very poor value for money.

Great location, close to tube, nicely appointed rooms, friendly staff

Stayed in May 2024

Refurbished room, but old windows. We were worried about the St.Paul bells, but the noise was not too bad. Windows isolation could be an issue during winter though.

Excellent location. Clean, comfortable. Friendly staff.

Stayed in May 2024

Although the rooms were refurbished the windows were grubby and had mould collecting around the edges. It was a shame given the effort with the refurb

Newly refurbished and felt fresh and modern

Stayed in May 2024

Great central location, staff super friendly

Stayed in May 2024

Lots of building work was going ahead whilst we were staying which meant that the main reception area and lounge was closed, this didn’t bother me but the noise was quite disruptive from in our room. I think it would have been nice considering the amount paid and for two nights as return customers to have been made aware of this before staying or offered something in return such as an upgrade or a free breakfast. Most other hotels would have done this.

The rooms are comfortable, clean and well appointed and are in a great spot in London. We have stayed before and would stay again.

Stayed in May 2024

Good location and good value for London. Friendly staff.

Stayed in April 2024

Very noisy air conditioning.

Friendly and competent staff. Lovely bathroom. Great continental breakfast. Great location, loved hearing the chimes of St Paul's cathedral.

Stayed in May 2024

The rotating door

The location

Stayed in April 2024

Not the hotel fought but being so near to St Paul’s you could hear the clock chimes very loud. Perhaps treble glazing would be a option

Very central was very easy to find

Stayed in May 2024

Nothing

Nice room. Just stayed one night but everything was fine. Front desk very helpful lending me an umbrella.

Stayed in April 2024

I would have wanted to know in advance that the reception was under construction.

Very well positioned, well acceassable! Train, bus or underground. Good and friendly staff!

Stayed in May 2024

Excellent hotel

Stayed in May 2024

We didn’t expect there would be renunciation, so unfortunately had to enter from the back yard while the hotel itself is really beautiful from the picture, especially the lobby which we didn’t get yo see

The hotel is located in a really nice place. The location is 10 out of 10 The room was clean and comfortable. There was everything we needed and the room was new.

Stayed in April 2024

nothing

Nice room which had everything we needed

Stayed in April 2024

- the continental breakfast, poor and the refill very slow. I found in the 2 mornings either the juice containers or the coffee containers or the platters for sausages (only a kind of prosciutto cotto ham) and cheese (all the same assortment), those with croissants or empty baguettes and it was necessary after a while to we request that they be refueled. More attention is needed from the staff to these aspects. If you want to serve a hot breakfast, you have to pay 19 Lire - there is no refrigerator in the room - the windows are fixed, the room cannot be ventilated - no cleaning was done and towels were not changed at all during the 2 days of stay - the bells that can be heard from St Paul's cathedral I stayed 2 nights from Friday to Sunday and, unfortunately, on the night of Friday to Saturday the bells of the cathedral, which is in the immediate vicinity, could be heard all night. The bells marked not only every hour of the night but also every half hour, and even rang at three quarters of an hour; fortunately, the same thing did not happen on the night from Saturday to Sunday, then the bells rang only in the morning, around 7 o'clock. Therefore, I don't know exactly according to what rules the bells ring, but when they ring all night they are very disturbing, even and with earplugs - when we did the check-in and paid for the room, 50 pounds were withheld for the payment of the room as a guarantee for possible damages during the stay so it's good to have them with you a mention: the hotel is currently under renovation and you enter the hotel through a secondary, side entrance, not the main one

- excellent location - comfortable bed - on each floor there is a drinking water dispenser and free half-liter bottles - coffee/tea maker in the room with reserves and tea bags - they have a lounge with free coffee, water, carbonated drinks, fruit and free snacks, where you can stay, for example, during your free time or after check-out, without needing the room card to enter there - there is the possibility to leave your luggage at the reception after check-out

Stayed in April 2024

The breakfast service was appealing with waiting staff arguing with customers, the breakfast items constantly running out, staff mucking about and being childish while customers are waiting to get seat. The waiting staff need some feedback and a manager overseeing them as it’s chaos at breakfast In the same restaurant on an afternoon meal the meal was interrupted by a waiting staff complaining we were taking so long to eat and it was time to leave , while other customers were unmolested.

Hotel is superb however the breakfast is provided by the adjacent Cote restaurant. The food is delicious. The hotel Itself has been refurbished and the rooms are excellent and great value for money and the location right next to St Paul’s is awesome.

Stayed in April 2024

The tv remote was missing but was not a big deal for us since we stayed out pretty much all day. If the room had a mini fridge, it would have been just perfect.

The hotel has a great location, just in front of St.Paul's Cathedral, 4 minutes walking distance from tube station and lots of bus stops just in front of the main entrance including the touristic buses. The room is spacious enough, I would say perfect size for a couple and has a nice side view of the Cathedral. I usually wake up very easily during the night so I was pleased to see that the room has double windows which made the room quiet enough to sleep through the night without getting bothered by traffic noise or by the Cathedral's bells. We liked the design of the room, the dimmable lights, the presence of many mirrors around the room, the retro style radio/alarm and especially the work station which was a dressing table opening up to a mirror and storage space for all cosmetic and accessory needs. We also appreciated the free water station available on each floor just in front of the elevators. We had nice lunch in their restaurant Cote Brasserie, the staff welcomed us on Easter day even without booking a table. Generally satisfied with our experience (so far the best we had in London) and we gladly recommend it.

Stayed in March 2024

The view was not what I expected, but for the price I paid was quite okay.

The location was quite perfect for me. Two underground stations near by and you could go to various places on foot. Lots of places to see, eat and shop quite near. The St. Paul's Cathedral is a must-see if you get to stay at the hotel, and it's like a 2-minute walk there.

Stayed in March 2024

The complimentary club lounge with all day snacks and drinks wasn't up to much but given so much choice on the doorstep of the hotel this wasn't a huge issue!

The check in process was smooth The hotel is in an excellent location The room far exceeded my expectations- maybe it had recently been refurbished. It was bigger than I expected and the decor and furnishings were modern and tasteful. The bed and pillows were dreamy.

Stayed in April 2024

The air conditioning didn't seem to be very effective but it wasn't a big deal as it was only April and not particularly warm

Great location near St Paul's cathedral. Easy walk to many tube stations and a lovely walk over the bridge to the Tate Modern. The Room was big by London standards and even had a kitchenette. Bright and clean and with a comfy bed. There was an iron and ironing board available which is great before going to a meeting after a long journey.

Stayed in April 2024

It looks like the hotel was recently renovated and had a strong smell of chemicals outside of the room, I'm not sure if it was something on the carpet or just the paint/ wall paper. It was only in the corridors, so not much of a problem. Have that in mind in case you are allergic.

The location is central, but not super busy. The rooms are brand new, with comfortable beds, and great showers. The lighting is well designed, with comfortable scenarios, master off near the bed, and subtle details appreciated by architects. Because of the location, I decided to have breakfast outside of the hotel, which was great since there are many options right across the street.

Stayed in March 2024