At3ncion del.personal

Stayed in May 2024

When we arrived on property, the room had some kind of weird smell. It was hard to get rid of it, but the rest of the stay was good.

Stayed in October 2023

The single room isn't spacious but it's fine if you spend your time outside and keep the room just for sleeping

Stayed in August 2023

Non-working conditioning, many ants in the room.

Swimming pool was good. Hotel staff was pleasant.

Stayed in September 2023

No air conditioning, It was difficult coping with 28-35d heat without air conditioning in the room.. also the room next to me thought it ok to smoke grass.. this pungent smell was absolutely disgusting.. I emailed the hotel but did not get a reply.. I only stayed one night due to this & left the property the next day

Nice clean property all round, nice pool..

Stayed in August 2023

Paid for air con room, was broken so room was very hot and uncomfortable

Nice staff

Stayed in August 2023

Water

Staff

Stayed in August 2023

Young Germans quiet throughout the day, but run riot at night. Running up and down corridors, shouting, banging doors. The only thing they did manage to bang!

Room was a fair size, staff at check in helpful

Stayed in August 2023

You had to pay for Aircon and the fan didn't work. The bed was not comfortable.

It is close to the parking lot and the room is quite big. The price was quite fair.

Stayed in August 2023

Very very noisy guests

Location good

Stayed in August 2023

The suspect the cleaning lady of cleaning as random stuff like jewelry and expensive make up was missing in all of our rooms. And it’s a too big of coincidence for all of us to become sloppy as we had 3 separate rooms for 8 people.

It was good but what we like most about the property was the very nice man working the night shift. He was always ready te help and always gave us a big smile. He made our stay way more enjoyable

Stayed in July 2023

There were some things we didn't enjoy. Firstly, there was no fridge in the room (for such a warm island you really need one), the usage of air-condition had to be paid and the wi-fi signal wasn't strong enough. Even though the stuff cleaned the room everyday, there was a bad smell of humid coming from the shower's tube, which was very unpleasant.

I liked the ambience of the lobby, the colors and the fact that it was so close to the bus station and the airport (very convenient to not be stressed about losing your flight). The room wasn't very big, but it was ok for 2 people and the bed was comfy. Above the bed, there was a ceiling fan, which really helped in the super hot days that we experienced! I liked the fact that it had a pool, even though we didn't use it, but it's nice to have the option. Lastly, the stuff was friendly and cleaned the room almost everyday. In general, good value for money, but certainly there can be some upgrades. :)

Stayed in July 2023

Air conditioning at an extra 2 euros per day with a maximum of 8 hours per day. The staff was somewhat rude. The bathroom has a bathtub children size. Breakfast is a joke.

It well located

Stayed in July 2023

Basic rooms

Breakfast and great staff

Stayed in July 2023

All ok

You get what you pay for. Staff where fantastic.

Stayed in June 2023

As some of the reviews say it is a bit noisy at night but I didn’t find it that much of an issue

Very friendly and helpful staff, room was comfortable and very clean, nice pool and outside area. Close to some nice restaurants and the main promenade.

Stayed in June 2023

Too noisy

Suff

Stayed in June 2023

many annoying noises due to various groups of young Germans

Stayed in May 2023

Drunk guests making noise all night

Friendly staff

Stayed in May 2023

only one socket in room

staff nice and hotel clean

Stayed in May 2023

The tourists were very noisy and as the walls of the hotel are thin, we didn't sleep well during our stay. The shower in the bathroom (at our room) was very tiny and quite complicated to wash in, especially when the shower curtain was constantly sticking on the body.

Hotel is situated close to the beach and far enough from the madness of touristic center of S'Arenal. Nice local restaurants with great food are around and easy to find. The hotel is close from the airport and the reception ordered the taxi for us (as our flight was very early morning) which was handy. Good stay for the money as well. Staff cleaned rooms everyday.

Stayed in April 2023

So, now the things that we didn’t enjoy so much and what we think could definitely be improved upon to gain more clientele. I really think as a hotel you need to listen to the reviews about noise and come up with a solution. It was the only thing to be honest that made us slightly unhappy with our stay! We had room 408 which was right next to the elevator and it kept me awake most nights… you could hear it going up and down, people’s conversations, and the lift door being smashed against the walls when people open it. Breakfast was raised to 9 euros during our stay, we tried it once, arriving at 9:15am. What was left of the baguette was not enough for two people and didn’t get replenished but the scrambled eggs and bacon did. I don’t think it was worth 9 euros but it was nice to enjoy the “hotel experience” and the food was nice! We thought there was a drainage problem as every morning when we flushed the loo a smell of rotten eggs filled the bathroom for around 30 mins- 1 hour. And lastly, the TV situation! I asked reception if there was any English channels as we couldn’t find any and they said there was 2 or 3 but alas we couldn’t find anything. The TV itself is super small and placed on the wall far away so if you’re blind like me it’s a little tricky!

My partner and I have just returned to London after a weeks stay in Hotel Costa Mediterraneo. We had a lovely holiday on a budget. One thing we could not fault was the cleanliness. Wherever you went it smelt of nice clean soap and the bed linen/towels were fresh. Check in was quick, we arrived around 2am and had to pay the usual tourism tax, which being a 2 star hotel, it wasn’t very much at all. It obviously has been recently renovated, yes the further you go up the stairs the older the flooring becomes but come on- who goes on holiday to moan about old floors? I really didn’t mind our room, the bed was big and super comfortable, even a third bed which we used as clothes storage! Freshly painted walls and very clean. The wardrobe was nice and new with 10 hangers and there was a safe too but we did not use. The bathroom was basic but we had no problems with water temperature and enjoyed our daily showers. This hotel gave me Travelodge vibes. A clean, basic place to stay. You get what you pay for!

Stayed in April 2023

Nothing as such. Pretty decent stay!

Breakfast was really good. The hotel room was pretty clean and nice. Worth the price for sure!

Stayed in October 2022

The hotel was really noisy because of the thin walls you can hear the neighbouring rooms.

The staff was really kind and helpful. :) The breakfast was good too.

Stayed in September 2022