Cliff Hill, Gorleston-On-Sea, Great Yarmouth, NR31 6DH, United Kingdom
#14 of 76 hotels in Great Yarmouth
Guests' ChoiceBased on 2051 hotel reviews
8.3Cleanliness
8.8
Comfort
8.8
Location
9.1
Facilities
8.4
Staff
9.0
Value for money
8.2
Free WiFi
9.0
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End of dialog contentReviewed: 8 June 2024
Tracy
United KingdomSlow to service in restaurant
Great location, beautiful views, good food
Stayed in June 2024
Reviewed: 8 June 2024
Judith
United KingdomBedrooms need a touch up
Location
Stayed in June 2024
Reviewed: 6 June 2024
Fiona
United KingdomLittle run down than expected
Very friendly staff
Stayed in June 2024
Reviewed: 4 June 2024
Debbie
United KingdomNothing
Great location, easy free parking, lovely comfortable and spacious room with sea view. Breakfast was buffet style with extras available and dinner choices were good . Staff were especially friendly. Overall a lovely seaside hotel.
Stayed in May 2024
Reviewed: 4 June 2024
Julia
United KingdomClean, friendly, great breakfast & fab roof terrace, comfortable clean room
Stayed in May 2024
Reviewed: 3 June 2024
Roger
United KingdomWe were told on the phone by two different staff members that breakfast would be served at 7am on Saturday. When we arrived, we found out that breakfast would be served at 8am. This was too late for us but see above. My room was smaller than when I stayed a month ago and I paid a lot more this time.
Breakfast is good. Maggie the server is very friendly. Hotel in a good location. Manager arranged that we could have breakfast at 7am on Saturday as we needed to leave early.
Stayed in June 2024
Reviewed: 3 June 2024
Lindsey
United KingdomOnly tiny things - but I would have like a box of tissues in my bedroom, and a better choice of tea bags.
Room was spotless, and very comfy, with plenty of space. Staff were all charming, and very helpful.
Stayed in June 2024
Reviewed: 3 June 2024
Michelle
United KingdomThe only thing we were not happy with was the food in the restaurant Also please be aware there are no lifts in the hotel. The Car Park was busy and a bit of a problem sometimes
Hotel was lovely very clean and the rooms were nice. The breakfast was fantastic and our waitress was amazing, unfortunately we decided to eat in the restaurant one night and it was awful so much so we could not eat it, but in fairness the manager gave us a full refund . Location was brilliant and has a fantastic beach. Nice town and hotel to stay for a short break away .
Stayed in May 2024
Reviewed: 2 June 2024
Val
DenmarkThere were sometimes a problem to find a place to park.
Stayed in May 2024
Reviewed: 1 June 2024
Roland
United Kingdomnothing much to complain about
room was bigger than epected, breakfast was excellent with fantastic choice very good menu choice for dinner and snacks, all staff very polite and helpfull
Stayed in May 2024
Reviewed: 1 June 2024
Jackie
United KingdomSome of the corridors upstairs are very narrow and the stairs are also narrow and steep.
The room was quite small but it did have the sea view that we asked for. Breakfast was excellent. Our waitress was great!
Stayed in May 2024
Reviewed: 31 May 2024
Carl
United Kingdomsunday lunch wasnt that great i enjoyed the peace and quite being a solo traveller most of the guests were quite ingnorant, hotel staff were polite , bobby the porter is a great addition to the hotel. A good guy.
the room / the food
Stayed in May 2024
Reviewed: 28 May 2024
Keith
United Kingdompaintwork looking a bit tired now
friendly staff , great location , easy parking. lovely breakfast , fantastic veiws. comfomy room with large bathroom
Stayed in May 2024
Reviewed: 27 May 2024
Mags
United KingdomRoom was very warm and hvac unit outside balcony meant I couldn’t leave the door open for fresh air to circulate.
Fantastic location, good parking and walkable to other places.
Stayed in May 2024
Reviewed: 26 May 2024
Sarah
United KingdomThe shower the water pressure was very low and barely worth turning it on.
The hotel was very clean and staff friendly.
Stayed in May 2024
Reviewed: 25 May 2024
Chris
United KingdomDinner was very enjoyable on your terrance
Stayed in May 2024
Reviewed: 22 May 2024
Nigel
United KingdomThe bed slightly uncomfortable and very hard to open the top window - seems others had previously tried and failed as the frame between the glass pains was already broken. Table Service in the bar in the evening was a little hit and miss, although noted the bar was busy Would also suggest putting a rubbish receptacle on the breakfast tables for yoghurt pits, butter wrappings etc.
Room was clean, breakfast good and breakfast staff very friendly and helpful
Stayed in May 2024
Reviewed: 19 May 2024
Sandra
United KingdomWe have stayed there before and the management has tried to encourage you to book on their website by offering discounts. They used to offer 4 nights stay for 3 nights but unfortunately the hotel policy is to offer a 10% discount which results in a much higher price for the rooms!
Breakfast was excellent, plenty of choice and always served hot. The waitresses were friendly, always ready to oblige and provide good service, especially Maggie
Stayed in May 2024
Reviewed: 9 May 2024
Michael
United KingdomOnly one packet of cheap biscuits from bookers .A shame they don't do more local produce.. Breakfast was lovely but again cheap sausages.....
Location for the coast and attractions perfect
Stayed in May 2024
Reviewed: 7 May 2024
Alan
United KingdomKitchen vent system just below window
Location
Stayed in May 2024
Reviewed: 6 May 2024
Keith
United KingdomRoom very hot ,when in restaurant waitress seemed not to be on the ball
Lovely location room nice and clean
Stayed in May 2024
Reviewed: 3 May 2024
Richard
United KingdomGreat service all round and very happy with my stay
Stayed in April 2024
Reviewed: 30 April 2024
Michelle
United KingdomLimited dinner menu, slow service for dinner. Busy car park as hotel popular for business meetings etc.
Good location, adjacent to the beach, short drive to Great Yarmouth and other Norfolk attractions. Clean and comfortable. Good sized family room - we stayed with 7 year old granddaughter. Staff friendly though service for dinner slow.
Stayed in March 2024
Reviewed: 29 April 2024
Susan
United KingdomHeating in room was excessive
N/a
Stayed in April 2024
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