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  5. Reviews of Clayton Hotel Manchester City Centre

Reviews of Clayton Hotel Manchester City Centre 4 stars

Portland Street, Manchester, M1 3HP, United Kingdom

#32 of 118 hotels in Manchester

Guests' Choice

Review score

Based on 13375 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    9.4

  • Facilities

    8.7

  • Staff

    8.9

  • Value for money

    8.5

  • Free WiFi

    8.5

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Showing 226 – 250

  • Reviewed: 15 May 2024

    10
    Always top notch!
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Second stay at Clayton hotel in Manchester.Staff are so friendly and it is such a beautiful hotel. Stayed for a friend’s bday they were so nice. The view is amazing.Sadly missed the amazing breakfast I had last time after a late night out.😭

    Stayed in May 2024

  • Reviewed: 14 May 2024

    10
    Absolutely nothing to complain about and will return again
    • Leisure trip
    • People with friends
    • Deluxe Double & Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Very clean , staff were very accommodating and pleasant. Housekeeping provided daily for our 3 night trip which was a pleasant surprise.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Double & Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The price was too hight, for two nights around 370£ with breakfast. Room wasn't big, but it has one double bed and one single, that's why in room was less space.

    The location was great, breakfast as well. Peasant and helpful staff.

    Stayed in March 2024

  • Reviewed: 14 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights

    The hotel was modern, clean and the breakfast was great. We ordered burgers from the room service late at night. Checking and Checkout was quick.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    9.0
    Great stay eould recommend
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast items didn't appear to be actively filled without the need to prompt staff

    Hotel and as clean, rooms great, good location and good value

    Stayed in May 2024

  • Reviewed: 14 May 2024

    8.0
    Delightful
    • Leisure trip
    • Group
    • Deluxe Double & Single Room
    • Stayed 2 nights
    • Submitted via mobile

    N/a

    Location and cleanliness of hotel

    Stayed in May 2024

  • Reviewed: 14 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing to comment

    Staff service

    Stayed in May 2024

  • Reviewed: 13 May 2024

    9.0
    Great value for money in a fantastic central location
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The cooked breakfast

    Location and price were the main draws but I liked the style inside and out.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    8.0
    Very pleasant
    • Leisure trip
    • People with friends
    • Deluxe Double & Single Room
    • Stayed 1 night
    • Submitted via mobile

    Just an issue with the breakfast. Couldn’t put together a full English as we were waiting for 3/4 items for 15 mins. 9am we went to breakfast and left at 10am, still waiting for bacon

    Great location. Very clean, comfortable and pleasant staff

    Stayed in May 2024

  • Reviewed: 13 May 2024

    9.0
    very comfortable hotel in a good location
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night

    happy with everything

    can check in on line and collect keys from a machine no waiting

    Stayed in May 2024

  • Reviewed: 13 May 2024

    8.0
    Great
    • Business trip
    • Couple
    • Executive King Room
    • Stayed 2 nights
    • Submitted via mobile

    Housekeeping a bit hit & miss. Parking expensive

    Location, facilities, staff

    Stayed in May 2024

  • Reviewed: 13 May 2024

    10
    Exceptional hotel.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing everything was excellent from the start of our stay until we left.

    The staff in the hotel were exceptional. Took time to talk to clients and gave good information. Very friendly and went out of the way to make the stay at the hotel a good experience. The location is excellent for everything in Manchester. Very comfortable rooms and the breakfast was of high quality. Will definitely stay here again on our next trip to Manchester. One of the best hotels we've stayed in.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    10
    Excellent hotel close to the Village
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 3 nights

    The staff urges you to use the automated Check In/Out. I prefer a receptionist who can do it for me (as a guest) in much shorter time

    The hotel is brand new and only a couple of metres away from the Village. Although they don't have their own car park there's an NCP just metres away.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Deluxe Double & Single Room
    • Stayed 1 night
    • Submitted via mobile

    Very clean bathroom, with very good lighting. Kind and helpful staff.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double & Single Room
    • Stayed 1 night
    • Submitted via mobile

    Location, friendly staff, lovely breakfast & bright modern clean comfortable rooms. It's the second time I've stayed in the Clayton & would definitely stay there again.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double & Single Room
    • Stayed 1 night
    • Submitted via mobile

    Great location, rooms were lovely.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Double & Single Room
    • Stayed 1 night

    pity there wasn't a carpark, but it is central to Manchester city centre. carpark costs £33.00 so wasn't too bad

    lovely breakfast, so much choice, and well set out

    Stayed in May 2024

  • Reviewed: 13 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    We had to ask to change rooms on arrival as the one we first went into smelled strongly of cigarette smoke and there were two discarded half-smoked cigarettes in the window. The swap was done with absolutely no qualms and the second room was alright. Limited toilet roll supply (we only just had enough) but that was the only real drawback. A bigger window would have been lovely, but that was just the nature of the hotel I think.

    The hotel was nice enough, check in was easy online and we were seen right away when we arrived. All.of the staff we spoke to were approachable, polite, helpful and friendly. The room was ok and did what we needed. Breakfast was ok, if a little pricey, but not excessively so for a city hotel. The bar was lovely with very friendly staff, particularly on the Saturday night.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    9.0
    Very good, would stay again
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 4 nights

    Noisy location, shouting in the middle of the night from drunks. Not ideal for when you are staying over for work and have a busy schedule. I guess it's the slight drawback of being so central.

    Central location, walkable from both train stations. Easy check-in, small gym that served it's purpose and it was nice and quiet. Breakfast was really good. Very impressive. I liked the room, it was very comfy, fresh water was available every day which was really appreciated.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    8.0
    Enjoyable and great value for money just disappointed to find a stained pillow on the bed
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Dirty pillowcase in the room

    Great location for arena and shopping

    Stayed in May 2024

  • Reviewed: 12 May 2024

    10
    I've a new favourite
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Leaving, it's not a place to enjoy leaving.

    The staff welcomed me back big smiling faces. Everything else is on my other review... too much good to list, I'm not typing it all again. Just Believe me, thus will be the right choice.

    Stayed in April 2024

  • Reviewed: 12 May 2024

    10
    Great night away in a lovely hotel
    • Leisure trip
    • Family with young children
    • Deluxe Double & Single Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Modern and clean. Central location Ice machine! Fast check in and out

    Stayed in May 2024

  • Reviewed: 12 May 2024

    10
    Very centrally located hotel, Very comfortable room, really enjoyed our stay. Highly recommend it.
    • Leisure trip
    • People with friends
    • Deluxe Double & Single Room
    • Stayed 2 nights
    • Submitted via mobile

    It IS expensive

    The location was excellent. Very central, within walking distance of most places.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    10
    Lovely Central location
    • Leisure trip
    • People with friends
    • Deluxe Double & Single Room
    • Stayed 1 night
    • Submitted via mobile

    Cost me nearly £24 to stay on the carpark, would put me off coming again.

    Loved the design of the hotel.and location and quiet rooms

    Stayed in May 2024

  • Reviewed: 12 May 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great location and comfortable room

    Stayed in May 2024

Showing 226 – 250

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