Portland Street, Manchester, M1 3HP, United Kingdom
#32 of 118 hotels in Manchester
Guests' ChoiceBased on 13375 hotel reviews
8.6Cleanliness
9.1
Comfort
9.1
Location
9.4
Facilities
8.7
Staff
8.9
Value for money
8.5
Free WiFi
8.5
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End of dialog contentReviewed: 15 May 2024
Hollie
United KingdomSecond stay at Clayton hotel in Manchester.Staff are so friendly and it is such a beautiful hotel. Stayed for a friend’s bday they were so nice. The view is amazing.Sadly missed the amazing breakfast I had last time after a late night out.😭
Stayed in May 2024
Reviewed: 14 May 2024
Paula
United KingdomNothing
Very clean , staff were very accommodating and pleasant. Housekeeping provided daily for our 3 night trip which was a pleasant surprise.
Stayed in May 2024
Reviewed: 14 May 2024
Violeta
LithuaniaThe price was too hight, for two nights around 370£ with breakfast. Room wasn't big, but it has one double bed and one single, that's why in room was less space.
The location was great, breakfast as well. Peasant and helpful staff.
Stayed in March 2024
Reviewed: 14 May 2024
Mikko
FinlandThe hotel was modern, clean and the breakfast was great. We ordered burgers from the room service late at night. Checking and Checkout was quick.
Stayed in May 2024
Reviewed: 14 May 2024
Louise
United KingdomBreakfast items didn't appear to be actively filled without the need to prompt staff
Hotel and as clean, rooms great, good location and good value
Stayed in May 2024
Reviewed: 14 May 2024
Gerard
IrelandN/a
Location and cleanliness of hotel
Stayed in May 2024
Reviewed: 14 May 2024
John
United KingdomNothing to comment
Staff service
Stayed in May 2024
Reviewed: 13 May 2024
Fiona
United KingdomThe cooked breakfast
Location and price were the main draws but I liked the style inside and out.
Stayed in May 2024
Reviewed: 13 May 2024
Diane
United KingdomJust an issue with the breakfast. Couldn’t put together a full English as we were waiting for 3/4 items for 15 mins. 9am we went to breakfast and left at 10am, still waiting for bacon
Great location. Very clean, comfortable and pleasant staff
Stayed in May 2024
Reviewed: 13 May 2024
Susan
United Kingdomhappy with everything
can check in on line and collect keys from a machine no waiting
Stayed in May 2024
Reviewed: 13 May 2024
Fiona
United KingdomHousekeeping a bit hit & miss. Parking expensive
Location, facilities, staff
Stayed in May 2024
Reviewed: 13 May 2024
Margaret
United KingdomNothing everything was excellent from the start of our stay until we left.
The staff in the hotel were exceptional. Took time to talk to clients and gave good information. Very friendly and went out of the way to make the stay at the hotel a good experience. The location is excellent for everything in Manchester. Very comfortable rooms and the breakfast was of high quality. Will definitely stay here again on our next trip to Manchester. One of the best hotels we've stayed in.
Stayed in May 2024
Reviewed: 13 May 2024
Helmuth59
GermanyThe staff urges you to use the automated Check In/Out. I prefer a receptionist who can do it for me (as a guest) in much shorter time
The hotel is brand new and only a couple of metres away from the Village. Although they don't have their own car park there's an NCP just metres away.
Stayed in May 2024
Reviewed: 13 May 2024
Anas
United KingdomVery clean bathroom, with very good lighting. Kind and helpful staff.
Stayed in May 2024
Reviewed: 13 May 2024
Mary
United KingdomLocation, friendly staff, lovely breakfast & bright modern clean comfortable rooms. It's the second time I've stayed in the Clayton & would definitely stay there again.
Stayed in May 2024
Reviewed: 13 May 2024
Jodie
United KingdomGreat location, rooms were lovely.
Stayed in May 2024
Reviewed: 13 May 2024
Susan
United Kingdompity there wasn't a carpark, but it is central to Manchester city centre. carpark costs £33.00 so wasn't too bad
lovely breakfast, so much choice, and well set out
Stayed in May 2024
Reviewed: 13 May 2024
Graham
United KingdomWe had to ask to change rooms on arrival as the one we first went into smelled strongly of cigarette smoke and there were two discarded half-smoked cigarettes in the window. The swap was done with absolutely no qualms and the second room was alright. Limited toilet roll supply (we only just had enough) but that was the only real drawback. A bigger window would have been lovely, but that was just the nature of the hotel I think.
The hotel was nice enough, check in was easy online and we were seen right away when we arrived. All.of the staff we spoke to were approachable, polite, helpful and friendly. The room was ok and did what we needed. Breakfast was ok, if a little pricey, but not excessively so for a city hotel. The bar was lovely with very friendly staff, particularly on the Saturday night.
Stayed in May 2024
Reviewed: 13 May 2024
Samantha
United KingdomNoisy location, shouting in the middle of the night from drunks. Not ideal for when you are staying over for work and have a busy schedule. I guess it's the slight drawback of being so central.
Central location, walkable from both train stations. Easy check-in, small gym that served it's purpose and it was nice and quiet. Breakfast was really good. Very impressive. I liked the room, it was very comfy, fresh water was available every day which was really appreciated.
Stayed in May 2024
Reviewed: 13 May 2024
Aimee
United KingdomDirty pillowcase in the room
Great location for arena and shopping
Stayed in May 2024
Reviewed: 12 May 2024
Paul
United KingdomLeaving, it's not a place to enjoy leaving.
The staff welcomed me back big smiling faces. Everything else is on my other review... too much good to list, I'm not typing it all again. Just Believe me, thus will be the right choice.
Stayed in April 2024
Reviewed: 12 May 2024
Amanda
United KingdomNothing
Modern and clean. Central location Ice machine! Fast check in and out
Stayed in May 2024
Reviewed: 12 May 2024
Mary
IrelandIt IS expensive
The location was excellent. Very central, within walking distance of most places.
Stayed in May 2024
Reviewed: 12 May 2024
Julie
United KingdomCost me nearly £24 to stay on the carpark, would put me off coming again.
Loved the design of the hotel.and location and quiet rooms
Stayed in May 2024
Reviewed: 12 May 2024
Maria
United KingdomGreat location and comfortable room
Stayed in May 2024
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