Outwood Lane, Near Manchester Airport, Hale, M90 4HL, United Kingdom
#7 of 11 hotels in Hale
Guests' ChoiceBased on 11395 hotel reviews
8.0Cleanliness
8.6
Comfort
8.6
Location
9.1
Facilities
8.2
Staff
8.6
Value for money
7.3
Free WiFi
8.1
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End of dialog contentReviewed: 21 May 2024
Beverley
Isle of ManDinner was very good
Stayed in May 2024
Reviewed: 21 May 2024
Paul
United KingdomHad to run the shower for much longer than I thought should be necessary before a suitable temperature was obtained.
The shuttle bus service is particularly useful and the staff were very helpful and obliging.
Stayed in May 2024
Reviewed: 21 May 2024
Steven
United KingdomVery clean hotel with very friendly and professional staff, especially the shuttle bus drivers who were so helpful.
Stayed in May 2024
Reviewed: 20 May 2024
John
CanadaSome reception staff communicated poorly with a weak grasp of English. The beds being on casters was a bit freaky. Pillows were not the best. Little assistance for disabled clients to get to rooms.
Breakfast was excellent. Some reception staff wonderful. Quick response to request for extra towels. Beds were comfy. Great courtesy bus service with a very helpful driver.
Stayed in May 2024
Reviewed: 20 May 2024
Gary
United KingdomReceptionist ignored me when it was my turn to check in ( only one person in front of me, it wasn’t busy) and walked to the other end of reception desk waited for Cabin Crew who had just come thru the door and proceeded to check them all in ! Had to wait 10 mins for another receptionist to come out of the office to attend to me !
Excellent
Stayed in April 2024
Reviewed: 20 May 2024
David
United KingdomI don’t think the bar food if great
Location to airport and shuttle service with drivers who are friendly and helpful
Stayed in April 2024
Reviewed: 19 May 2024
Noreen
United KingdomNothing really. A bit noisy both from the aircraft & our room overlooking the main entrance. Neither of which are the fault of the hotel.
Location to the airport.
Stayed in May 2024
Reviewed: 19 May 2024
Anne
United KingdomFood and bar service
Convenience and room cleanliness
Stayed in May 2024
Reviewed: 18 May 2024
Eilidh
United KingdomRoom was a little dusty
Such nice staff!
Stayed in May 2024
Reviewed: 18 May 2024
Kim
United KingdomStaff at reception when we checked in weren’t as helpful as they could’ve been
Great free shuttle service to and from the terminal, much appreciated
Stayed in May 2024
Reviewed: 18 May 2024
David
United KingdomVery over priced
Normal prices as the food was very weatherspoon standard
Stayed in March 2024
Reviewed: 17 May 2024
Scott
United KingdomCharged for the airport parking but got a fine through two weeks later, issue not solved
Stayed in April 2024
Reviewed: 17 May 2024
Graham
United KingdomI thought that the hotel was very good I only wish we'd had more time to spend enjoyING it.We only came down for my granddaughter to attend the Sephora launch so we only actually spent 8 hours in the hotel.
Stayed in May 2024
Reviewed: 17 May 2024
Elaine
United KingdomAt almost £150 for a room only 1 nights stay I would have expected a small pack of biscuits on the beverage tray!
The staff drivers of the hotels airport shuttle transport certainly deserve to be commended for their customer service .
Stayed in May 2024
Reviewed: 16 May 2024
Christopher
United KingdomEvery thing was excellent.
Breakfast good.
Stayed in May 2024
Reviewed: 16 May 2024
Sharpe
United KingdomComfy bed 💤, ease to airport
Stayed in April 2024
Reviewed: 16 May 2024
Jane
United KingdomRestaurant was quite expensive - some staff training required to provide a service equal to the prices. Wine plonked on the table, just unopened & left for me to deal so lacking a few refinements. Staff uniforms scruffy & cheap looking.
Proximity to T1, excellent shuttle service & a very comfortable room.
Stayed in May 2024
Reviewed: 16 May 2024
Nahla
BangladeshNot enough clean
Customer service
Stayed in April 2024
Reviewed: 16 May 2024
Helenblack
FranceTried to walk from the train station to the hotel. It was almost impossible to find a walkable route.
The shuttle service to the airport
Stayed in May 2024
Reviewed: 15 May 2024
Charlene
United KingdomLoved the comfort and convenience.
Stayed in May 2024
Reviewed: 15 May 2024
Christa
United StatesIt was very crowded, but it should be because it is an airport hotel.
The breakfast was very nice. The restaurant staff were amazing.
Stayed in April 2024
Reviewed: 15 May 2024
Giancarlos
Italyelevator to far from entrance , first time that I see this, travelling over 40 years all over the world , very bad ...
breakfast ok dinner with meat not excellent , french fries ok
Stayed in May 2024
Reviewed: 14 May 2024
Neil
United KingdomVery hot room
Convenience
Stayed in May 2024
Reviewed: 13 May 2024
Widen
SwedenThe shower water was burning hot, you could not shower att all
The room was nice and the bed very comfortable
Stayed in May 2024
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