Outwood Lane, Near Manchester Airport, Hale, M90 4HL, United Kingdom
#7 of 12 hotels in Hale
Guests' ChoiceBased on 11571 hotel reviews
8.0Cleanliness
8.6
Comfort
8.6
Location
9.1
Facilities
8.2
Staff
8.6
Value for money
7.3
Free WiFi
8.1
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End of dialog contentReviewed: 16 June 2024
Dawn
United KingdomNoise from other occupants - especially from noise through non-soundproofed door. No fridge. No biscuits.
Comfy bed/tea and coffee making
Stayed in June 2024
Reviewed: 16 June 2024
David
United Kingdomjust a quick overnight stay close enough to the airport , room very pleasant , great food and very cheerful staff made my stay a great one !!!
Stayed in June 2024
Reviewed: 16 June 2024
John
AustraliaMinimal staff interaction. After getting off the plane which was delayed by almost two hours we arrived into the hotel and checked in (around 2am). There were two people in reception and one on a chair on his phone, no body else around. No offer for assistance with our luggage was offered. We were given our room keys and told where to access the lifts. We rang down to see if there was a phone charger we could borrow and were told that we would have to come down and purchase from the vending machine in the foyer. No effort to assist 😞 Travelled the world and I must say the service was poor. If they were busy I would have understood...
We were upgraded to a twin double room from a twin single.
Stayed in June 2024
Reviewed: 15 June 2024
Sue
AustraliaRooms had no fridge or water provided. Bathroom Only had body wash and no soap. No body lotion provided or shower cap.
Convenient for overnight stay before early morning flight
Stayed in June 2024
Reviewed: 15 June 2024
Lisa-marie
United KingdomThe shuttle bus took a really long time to arrive to collect us from the airport train station, according to Google maps we'd have got there faster if we'd just walked. The hair dryer was completely filthy and sticky.
Good location and spacious room. Comfy beds. The shuttle bus in the morning to get us to the airport was prompt and fast, very useful.
Stayed in May 2024
Reviewed: 14 June 2024
Debbie
United KingdomForgot to give us an early morning call that we had requested, however, we had two alarms set on our phones, so no problem.
Walking distance from airport. Nice bar and restaurant.
Stayed in June 2024
Reviewed: 13 June 2024
Laura
United KingdomHandy that it is near the airport
Stayed in June 2024
Reviewed: 13 June 2024
Jo
AustraliaThe initial room
Initially we had a room that was very noisy and when I asked staff they moved us without issue to a very quiet far nicer room
Stayed in June 2024
Reviewed: 13 June 2024
Saima
United KingdomIt was a warm weekend so the AC was very much needed, however this wasn't working very well. We did have a technician to check but it still wasn't too good. The soap dispenser was also broken but when requested for a new one a replacement was provided promptly.
I had arranged a stay for 2 nights with my siblings and my mum for her birthday. Communication with staff was perfect, I asked for airport view as well a late check out and the birthday cake and balloons package in the room. The arrangements was perfect and we were really looked after. The following morning we requested room service for breakfast which was excellent and only cost £5 to bring up for 4 of us. Overall this was a very good stay and we would thoroughly recommend.
Stayed in June 2024
Reviewed: 13 June 2024
Catriona
United KingdomConvenient location Shuttle bus service
Stayed in June 2024
Reviewed: 13 June 2024
Ann
United KingdomWE had a flood in the bathroom due to a leaky tap. this was dealt with promptly and we were re located to a new room quickly and efficiently.
The bus transfer to and from the airport is very helpful
Stayed in June 2024
Reviewed: 13 June 2024
Hannah
United KingdomWaiting for drinks when bar was empty
How close it was to the airport but not noisy
Stayed in June 2024
Reviewed: 13 June 2024
Julie-anne
AustraliaBreakfast and the excellent staff. Friendly and fabulous customer service
Stayed in May 2024
Reviewed: 13 June 2024
Di
United KingdomNo water in the room. A bottle of water would have been good!
Comfy, clean and the shuttle drivers were excellent
Stayed in June 2024
Reviewed: 12 June 2024
Jean
United KingdomI had forgotten that I had actually booked breakfast (1 x full English + 1x continental) so arriving at breakfast I paid for 2x breakfast (which turned out to be 2x full English). We happily ate 1 x full English + 1 continental but I see from my card statement that I have paid twice! My fault but could you refund the £34 I paid on the day, please? Thankyou.
Finding a bed quickly at 2 a.m.
Stayed in June 2024
Reviewed: 12 June 2024
Nicholas
United KingdomPrice
Close to terminal. Room was nice. Receptionist was nice
Stayed in June 2024
Reviewed: 12 June 2024
Jacqueline
United Kingdomlocated next to terminal 1. Great for twilight check in.
Stayed in June 2024
Reviewed: 12 June 2024
Gillian
CyprusThe price
The location
Stayed in April 2024
Reviewed: 12 June 2024
Ian
United KingdomA lot of the male staff were very rude. We will use the Hilton next door due to this bad service and attitude
Location
Stayed in April 2024
Reviewed: 12 June 2024
Steven
United KingdomClose to the terminal. Friendly staff.
Stayed in April 2024
Reviewed: 11 June 2024
Frances
United KingdomHotel looking a little tired
Good location , did not have breakfast
Stayed in June 2024
Reviewed: 11 June 2024
Bonita
United KingdomDining not great.Food not so wonderful.
The location. The very kind and helpful drivers of the courier buses. Dining room staff. Responsive and helpful receptionists.
Stayed in May 2024
Reviewed: 11 June 2024
Michael
Isle of Manbooked through booking. com and paid early but still got chased for payment, apparantly common
late arrival accomodated
Stayed in June 2024
Reviewed: 11 June 2024
Paul
United KingdomThe position of the lights in the room.
Location, but the shuttle service did it for me.
Stayed in June 2024
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