Bathroom in my room was a little tired.

Really great location to walk or free shuttle, if you have alot of luggage, to the airport. Staff helpful and friendly. I didn't eat there.

Stayed in June 2024

The room was clean, comfortable bed and the shuttle service was super efficient

Stayed in June 2024

Could not find a telephone in terminal 2 to call for the bus, as you can from terminal 1 so had to take a taxi. Very annoying and will not want to go from terminal 2 again.

Stayed in June 2024

Bathroom could do with a bit of renovation work,

Location

Stayed in June 2024

Nothing

Fast check in good staff

Stayed in June 2024

Shower broken dripping water all the time. Room

Short notice Booking when flight cancelled so no accessible rooms. But comfortable and good breakfast U

Stayed in May 2024

Checked in on line but never got the q code or passcode to then use the self service checkin to save time , so ended up queueing for 15mins to checkin. This defeated the objective of online check in.

Location to T3 excellent and efficient shuttle bus

Stayed in June 2024

Food a little pricey

Excellent location for an early flight, very comfortable rooms very professional friendly shuttle bus service. Food a little pricey but it is what you expect for the location and standard of hotel. Would definitely book again.

Stayed in May 2024

Some of the furnishings and carpets etc look a bit tired. The rooms could be spruced up a bit. I also could not find a thermostat to alter room temperature.

My sister brought me to the hotel and then stayed to have dinner with me before she left. I really appreciated that the hotel gave her free parking since I was staying overnight. The breakfast was very good- cooked as well as continental and lots of space in cafeteria. The room was spacious and quiet. I really liked that the person checking me in booked the shuttle for me for the next day without my even having to ask him. Overall, very happy with the hotel.

Stayed in June 2024

The bed was too hard for me to get a good night's sleep

Perfectly positioned to get to terminal 1

Stayed in June 2024

I thought the actual bedroom was a little smaller than expected but didnt spoil the night

Only stayed for one night before flying next day but room was comfortable, clean, had all.the amenities we needed, the bed was very comfortable and my partner loved the pillows, perfect for what we needed it for

Stayed in June 2024

There is too much online stuff. The bar was extremely noisy with a large table of men. The drinks were incredibly. expensive. We nearly missed our breakfast as the room door seal had gone, and we couldn't get out of the room. The courtesy bus driver was great.

Staff were good. The room was clean and comfortable.

Stayed in June 2024

Despite being very close to the airport you need to get the courtesy bus due to roads.

Courtesy bus ran frequently. Facilities and room clean and adequate.

Stayed in June 2024

Staff were okay but not very quick to respond at the restaurant.

Convenient for the airport and excellent transfer service. Comfortable rooms with plenty of space.

Stayed in June 2024

Not much. For elderly customers it could be an option to have rooms closer to the lifts We had quit a battle with cases ourselves along quite long corridors

Friendly helpful staff Speedy access to airport Good food Shuttle drivers the best in the world

Stayed in June 2024

Second stay at this hotel. First time was amazing great interactions with the staff. This time still good, different staff therefore different dynamic.

Stayed in May 2024

Some stains on the carpet in the room, other than that room was clean.

Great location, We landed at 2 am and we were picked up within 10 minutes of calling the hotel to collect us, which was so nice, the shuttle bus driver was excellent! Room was spacious and the bed very comfortable. We had a great nights sleep. Room doesn’t have aircon but they do have a fan on the room. Check in / check out fast / easy. They have snacks to buy on the lobby, this is great if you get in late. 😊

Stayed in June 2024

Chosen because it is close to the airport and they provided a shuttle. Comfortable and met our needs for a one night stay.

Stayed in April 2024

Staff super lovely. Good food

Stayed in May 2024

£30 for parking

All OK

Stayed in June 2024

Bottles of water from the vending machine were expensive in my opinion. At £2.50 each & the same again for a packet of crisps. Captive audience springs to mind. Maybe as a suggestion a karafe should be made available whereby you can top up with drinking water. That way it would be cheaper for the guests & more environmentally friendly instead of an endless supply of plastic bottles. The water was cool but not particularly icy cold. The food in the bar was very tasty. £18 for a burger & chips did however have my husband complaining

The hotel was great considering the price. It was a little dated but nevertheless it served the purpose

Stayed in June 2024

Nothing really …like I didn’t really like anything either ….just bland …..

All very bland and ok …as you would expect ….the transfer to airport was good and liked the driver

Stayed in June 2024

Very expensive in the restaurant, which we decided not to eat at due to price. Check out was 11am, which would be great if you have late night flight. However maybe could extend this to 12pm as many flights get delayed and even arrive during the early hours.

Amazing room, booked as a couple but room could definitely support a family. Room had 2 double beds, very comfortable and the cleanliness was 11/10! Shuttle service runs 24/7 and pick up is swift. The shuttle service even took us to the train station when leaving! Lovely staff, would definitely stay again.

Stayed in June 2024

Not the hotel’s fault but I didn’t know about the shuttle bus so on arrival I had to cross the dual carriageway. An underpass would be good

Clean and on site restaurant. Breakfast was excellent

Stayed in June 2024